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Mac Forum / Applications / Word / May 2008Word crashes
Version: v.X Operating System: Mac OS X 10.4 (Tiger) Processor: Power PC Microsft Word V.x quits consistently every time I try to start up !? Please help > Microsft Word V.x quits consistently every time I try to start up !? Please help Word 2008 opens fine for me on a MacBook running 10.5 but it crashes EVERY time I try to save changes. Rarely I can recover what was in the file. If I use "Save as," then it is oK but requires the extra step of confirming that Ii want to replace the existing file. Saving to a network? That's known bug and there's a fix on the way. In the meantime, "work offline": use Finder to copy the file to your desktop, work on it there, then copy it back with Finder. On 2/05/08 2:10 AM, in article ee9a44d.0@webcrossing.caR9absDaxw, "Macs in Huntley" <darkstar1940@aol.com> wrote: >> Microsft Word V.x quits consistently every time I try to start up !? Please >> help [quoted text clipped - 3 lines] > use "Save as," then it is oK but requires the extra step of confirming that Ii > want to replace the existing file.  SignatureDon't wait for your answer, click here: http://www.word.mvps.org/ Please reply in the group. Please do NOT email me unless I ask you to. John McGhie, Microsoft MVP, Word and Word:Mac Nhulunbuy, NT, Australia. mailto:john@mcghie.name Missing service packs, in your case. Word X needs an update to run in Tiger. Go to the Microsoft website, download the 10.1.9 update and run it. Then repair permissions. Hopefully that will sort it out. Cheers On 2/05/08 1:21 AM, in article ee9a44d.-1@webcrossing.caR9absDaxw, > Version: v.X > Operating System: Mac OS X 10.4 (Tiger) > Processor: Power PC > > Microsft Word V.x quits consistently every time I try to start up !? Please > help SignatureDon't wait for your answer, click here: http://www.word.mvps.org/ Please reply in the group. Please do NOT email me unless I ask you to. John McGhie, Microsoft MVP, Word and Word:Mac Nhulunbuy, NT, Australia. mailto:john@mcghie.name Thanks for your input John. I did download the 10.1.9 update and installed it as you suggested but unfortunately Word still crashes :-( As does PowerPoint by the way... Fortunately Excel and Entourage are doing fine (for now) I think one of the Apple downloads must have affected Word... hopefully there will be a patch soon ! Regards ! Mike > Missing service packs, in your case. > [quoted text clipped - 24 lines] > John McGhie, Microsoft MVP, Word and Word:Mac > Nhulunbuy, NT, Australia. mailto:john@mcghie.name Hello Mike - Since you don't specifically say that you did so, just installing the update *isn't* enough. You also need to run Disk Utility - Repair Disk Permissions & restart your Mac. If you continue to have the problem follow the additional instructions in the order they are provided here: http://word.mvps.org/mac/DamagedPrefs.html Then if necessary, here: http://word.mvps.org/mac/MacWordNormal.html HTH |:>) Bob Jones [MVP] Office:Mac On 5/2/08 9:49 AM, in article ee9a44d.3@webcrossing.caR9absDaxw, > Thanks for your input John. > [quoted text clipped - 37 lines] >> John McGhie, Microsoft MVP, Word and Word:Mac >> Nhulunbuy, NT, Australia. mailto:john@mcghie.name Hi Bob, Thanks for your input ! I did as you suggest: ran Disk Utility, repaired Disk Permissions, restarted computer but am still having problems opening Word. It crashes on me when I click on the application icon. The amazing thing is that when I doubleclick on a Word document icon, instead of the Word application icon, Word will start up without any problem !? I'll go to the sites you mentioned and see if I can figure this out ! Thanks again ! Mike > Hello Mike - > [quoted text clipped - 14 lines] > Bob Jones > [MVP] Office:Mac Based on what you're telling me I'm betting that it is a corrupt Normal template. The last link in my previous post should get it resolved. Regards |:>) Bob Jones [MVP] Office:Mac On 5/5/08 2:15 PM, in article ee9a44d.5@webcrossing.caR9absDaxw, > Hi Bob, > [quoted text clipped - 31 lines] >> Bob Jones >> [MVP] Office:Mac Hi Bob, I tried the last link on your post and created a new Normal template. Word still crashes when I double click on the Application Icon but not when I do so on the Icon of a Word document. Really weird ! Anyway, I'm very happy to be able to open Word even if it isn't thru the usual route.. I'll just keep using this method for now. It's good enough for me ! Thanks again for your interest and your help ! Mike > Based on what you're telling me I'm betting that it is a corrupt Normal > template. The last link in my previous post should get it resolved. > > Regards |:>) > Bob Jones > [MVP] Office:Mac I think it would be worth re-running the latest Apple Combo Updater. There are some dependencies to get Word X running on later versions of OS X. Hope this helps On 6/05/08 5:43 AM, in article ee9a44d.7@webcrossing.caR9absDaxw, > Hi Bob, > [quoted text clipped - 16 lines] >> Bob Jones >> [MVP] Office:Mac SignatureDon't wait for your answer, click here: http://www.word.mvps.org/ Please reply in the group. Please do NOT email me unless I ask you to. John McGhie, Microsoft MVP, Word and Word:Mac Sydney, Australia. mailto:john@mcghie.name |
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