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Mac Forum / Applications / Word / May 2008Corrupt Word files via email
Version: v.X Operating System: Mac OS X 10.4 (Tiger) Help! All of a sudden, the Word files I'm attaching to emails are corrupt. People I'm emailing tell me they can't open my files, or when they do, they are corrupt and contain gibberish. It's not happening with every email or file I send, but is occurring more frequently every day. I haven't had this problem before and am wondering what's going on. Any advice on how to fix this? Thanks very much! Sure Diana - Two suggestions: 1- Send a zipped copy of the file, and 2- Try to get the recipient's in WinWorld to understand that they should not be double-clicking attachments in email messages in the first place - what they are opening is *not* the file... It's an unreasonable facsimile thereof. If they dowload the file to disk first they'll be better off:-) Another point - if they don't need to be able to edit/revise the file send them a PDF copy instead.  SignatureHTH |:>) Bob Jones [MVP] Office:Mac > Version: v.X > Operating System: Mac OS X 10.4 (Tiger) [quoted text clipped - 7 lines] > > Thanks very much! If you are sending the word doc to a Windows user, make sure the DOC extension is included in the file name. I've found if I do not select "Append file extension" when saving it, Windows' Word won't recognise it. Ask them to rename the corrupted document with the .doc at the end, and see if that doesn't fix the problem. url:http://www.ureader.com/msg/15924413.aspx This seems to be an effect of Office 2003 Service Pack 3 on the Windows side. If they do not install it correctly, they get this problem. There is nothing you can do about it, other than to tell them to save the file to their desktop, then use File>Open from within Word. But they should really tell their System Administrator to fix it. YOU will save yourself a LOT of time by simply not telling them that the file comes from a Mac. If you tell them, they race off and do all sorts of strange things that make the problem worse. If you simply say "It opens OK here, there must be a problem at your end" then they will actually look for the problem, find it, and fix it :-) Make sure you are encoding the file in MIME when you attach it. Windows is a bit flaky about handling AppleDouble. It shouldn't be, but it is... Cheers On 1/04/08 11:11 PM, in article ee96f8f.-1@webcrossing.caR9absDaxw, > Version: v.X > Operating System: Mac OS X 10.4 (Tiger) [quoted text clipped - 6 lines] > > Thanks very much! SignatureDon't wait for your answer, click here: http://www.word.mvps.org/ Please reply in the group. Please do NOT email me unless I ask you to. John McGhie, Consultant Technical Writer McGhie Information Engineering Pty Ltd http://jgmcghie.fastmail.com.au/ Sydney, Australia. S33°53'34.20 E151°14'54.50 +61 4 1209 1410, mailto:john@mcghie.name On 4月1日, 下午9时41分, Diana...@officeformac.com wrote: > Version: v.X > Operating System: Mac OS X 10.4 (Tiger) > > Help! All of a sudden, theWordfiles I'm attaching to emails arecorrupt. People I'm emailing tell me they can't open my files, or when they do, they arecorruptand contain gibberish. It's not happening with every email or file I send, but is occurring more frequently every day. I haven't had this problem before and am wondering what's going on. Any advice on how to fix this? > > Thanks very much! Hi, There is a tool called Advanced Word Repair. I have used it to repair many corrupt Word documents on my damaged disks successfully. Its homepage is http://www.datanumen.com/awr/ Alan ... But it isn't a matter of *corrupt* files, it's a matter of the files being damaged when received on the other end. There's nothing we can do to keep you from hawking your product in the newsgroups but please show enough integrity to promote it in the *right* groups for the *right* purposes. As noted in response to your previous ads you're wasting your time here - your product is *not* Mac-compatible & you're deluding yourself if you think Mac users are going to buy it for their PC-bound correspondents... and *don't* try to disguise yourself as a "satisfied user". SignatureBob Jones [MVP] Office:Mac On 4ÔÂ1ÈÕ, ÏÂÎç9ʱ41·Ö, Diana...@officeformac.com wrote: > Version: v.X > Operating System: Mac OS X 10.4 (Tiger) [quoted text clipped - 7 lines] > > Thanks very much! Hi, There is a tool called Advanced Word Repair. I have used it to repair many corrupt Word documents on my damaged disks successfully. Its homepage is http://www.datanumen.com/awr/ Alan Hey, Idiot! Why are you spamming this group with ads for PC software that won't run on a Mac?? I guess this is the same intellectual genius that Datanumen uses to design all its products? So they must be pretty bad. On 5/04/08 2:10 AM, in article 82cf59fc-e3cc-47ce-936c-626ca6c4e9f8@a5g2000prg.googlegroups.com, > On 4月1日, 下午9时41分, Diana...@officeformac.com wrote: >> Version: v.X [quoted text clipped - 16 lines] > > Alan SignatureDon't wait for your answer, click here: http://www.word.mvps.org/ Please reply in the group. Please do NOT email me unless I ask you to. John McGhie, Consultant Technical Writer McGhie Information Engineering Pty Ltd http://jgmcghie.fastmail.com.au/ Sydney, Australia. S33°53'34.20 E151°14'54.50 +61 4 1209 1410, mailto:john@mcghie.name On Apr 1, 2:41 pm, Diana...@officeformac.com wrote: > Version: v.X > Operating System: Mac OS X 10.4 (Tiger) > > Help! All of a sudden, the Word files I'm attaching to emails are corrupt. People I'm emailing tell me they can't open my files, or when they do, they are corrupt and contain gibberish. It's not happening with every email or file I send, but is occurring more frequently every day. I haven't had this problem before and am wondering what's going on. Any advice on how to fix this? > > Thanks very much! Hello I am having the same problem and it's happening with excel files and pdfs. too - any advice Nick Hi Nick - Not to be a smart___, but first review the rest of the articles in this thread as well as a search of the forum. If you are having the *same* problem it should be addressed by one of the *same* solutions. Otherwise your problem must be *different* in some way so submit a new posting with a complete description of what you've tried, what happened as a result, as well as complete version information & other particulars. Regards |:>) Bob Jones [MVP] Office:Mac On 5/13/08 8:08 AM, in article da494b66-5438-4ac1-9f9a-7d9941430b54@k37g2000hsf.googlegroups.com, > On Apr 1, 2:41 pm, Diana...@officeformac.com wrote: >> Version: v.X [quoted text clipped - 14 lines] > pdfs. too - any advice > Nick |
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