Jumping Cursor
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Michael Jardine - 24 Mar 2008 23:26 GMT After I write more than one or two lines in World 2008, the cursor jumps up or down to the line above or below. However, when I insert text, the point of inserting remains the same (the current line). This is extremely confusing. Has anyone else had this problem? I can post a screen capture if anyone is interested.
Sometimes, hitting "page down" then "page up" re-sets the view, until I start typing again.
I'm not sure if it's because I am using an external monitor, but I've never never had this problem before.
MacBook Pro, Leopard 10.5.2, Dell 1680x1050 monitor.
John McGhie - 25 Mar 2008 00:48 GMT Hi Michael:
Ah hah! Yes, I have that problem! The solution is obvious, if not easy --- lose weight! :-)
In my case, it is caused by typing with the laptop on my lap. As I lean forward to concentrate, the proceeds of a vigorously miss-spent youth tend to land on the touch-pad, causing the cursor to develop a mind of its own...
:-) Attaching a mouse and enabling "Ignore the touch-pad when a mouse is connected" in System Preferences may be an easier and quicker fix :-)
If it's not that, you are getting "display fragmentation" which appears to be a bug in some of the graphics drivers under OS 10.5. I don't get that here because I have not gone up from OS 10.4.
Generally the cure is, as you have found, to page the display and force a re-draw. Usually, paging "back" two then forward will fix it quicker. You have to page out the current screen buffer to force word to redraw the display. Word holds more text "below" the insertion point than "above" so paging back means you have to go a shorter distance to force a redraw.
Hopefully this bug will be fixed by Apple one of these days with a new display driver.
Hope this helps
On 25/3/08 9:26 AM, in article C40D789C.18855%michael@qamera.com, "Michael Jardine" <michael@qamera.com> wrote:
> After I write more than one or two lines in World 2008, the cursor jumps up > or down to the line above or below. However, when I insert text, the point [quoted text clipped - 9 lines] > > MacBook Pro, Leopard 10.5.2, Dell 1680x1050 monitor.
 Signature Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Consultant Technical Writer McGhie Information Engineering Pty Ltd http://jgmcghie.fastmail.com.au/ Sydney, Australia. S33°53'34.20 E151°14'54.50 +61 4 1209 1410, mailto:john@mcghie.name
Michael Jardine - 25 Mar 2008 14:19 GMT Thanks, John. The issue is display fragmentation and I don't believe it's an issue with Leopard because (a) I don't have the same problem with Word 2004, and (b) I don't' have the same problem with any other program using Leopard. So that seems to point the finger at Word 2008.
Regards, Michael
On 3/24/08 4:48 PM, in article C40E88E0.D07F%john@mcghie.name, "John McGhie" <john@mcghie.name> wrote:
> Hi Michael: > [quoted text clipped - 40 lines] >> >> MacBook Pro, Leopard 10.5.2, Dell 1680x1050 monitor. Phillip Jones - 25 Mar 2008 20:06 GMT > Hi Michael: > [quoted text clipped - 5 lines] > to land on the touch-pad, causing the cursor to develop a mind of its own... > :-) AKA: "beer gut" ;-)
> Attaching a mouse and enabling "Ignore the touch-pad when a mouse is > connected" in System Preferences may be an easier and quicker fix :-) [quoted text clipped - 30 lines] >> >> MacBook Pro, Leopard 10.5.2, Dell 1680x1050 monitor.
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Michael Jardine - 25 Mar 2008 20:13 GMT Is nobody else having this problem?
On 3/25/08 12:06 PM, in article enDCitqjIHA.4868@TK2MSFTNGP03.phx.gbl,
>> Hi Michael: >> [quoted text clipped - 27 lines] >> >> On 25/3/08 9:26 AM, in article C40D789C.18855%michael@qamera.com, "Michael
>> Jardine" <michael@qamera.com> wrote: >> [quoted text clipped - 11 lines] >>> >>> MacBook Pro, Leopard 10.5.2, Dell 1680x1050 monitor. John McGhie - 26 Mar 2008 05:58 GMT Hi Michael:
Yeah, it affects a few users. We have sporadic reports of it in here.
Seems to be specific versions of OS 10.5, using specific graphics cards, and specific hardware combinations.
It's not common. As you say, it appears only in Word 2008, and usually only when it is working hard. Word pushes the graphics hardware harder than many other applications. PC Word does it too, and has been doing so since at least 1992! One solution there was to change the colour depth of the display to something "else", either higher or lower, it didn't seem to matter much. PC Word still does it occasionally: I suspect a timing issue.
Chances are it will go away with the next update. The work-around you have discovered is the only solution we have so far. If you find a different one, please post it.
Cheers
On 26/03/08 6:13 AM, in article C40E9CEC.188EF%michael@qamera.com, "Michael Jardine" <michael@qamera.com> wrote:
> Is nobody else having this problem? > [quoted text clipped - 48 lines] >>>> >>>> MacBook Pro, Leopard 10.5.2, Dell 1680x1050 monitor.
 Signature Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Consultant Technical Writer McGhie Information Engineering Pty Ltd http://jgmcghie.fastmail.com.au/ Sydney, Australia. S33°53'34.20 E151°14'54.50 +61 4 1209 1410, mailto:john@mcghie.name
Michael Jardine - 30 Mar 2008 21:00 GMT Thanks, will do.
On 3/25/08 9:58 PM, in article C410231E.D374%john@mcghie.name, "John McGhie" <john@mcghie.name> wrote:
> Hi Michael: > [quoted text clipped - 75 lines] >>>>> >>>>> MacBook Pro, Leopard 10.5.2, Dell 1680x1050 monitor. Phillip Jones - 26 Mar 2008 18:02 GMT I haven't seen the problem. But then I use OSX.3.9 with Office2004 on my Desktop unit. And Not on 2004 or 2008 using my laptop using OSX.4.11.
OSX.5.x has had so many problems that I am waiting for at least 5.4 or 5 before I entertain the thought of installing on my Laptop, which can handle it my desktop unit can not.
> Is nobody else having this problem? > [quoted text clipped - 47 lines] >>>> >>>> MacBook Pro, Leopard 10.5.2, Dell 1680x1050 monitor.
 Signature ------------------------------------------------------------------------ Phillip M. Jones, CET |LIFE MEMBER: VPEA ETA-I, NESDA, ISCET, Sterling 616 Liberty Street |Who's Who. PHONE:276-632-5045, FAX:276-632-0868 Martinsville Va 24112 |pjones@kimbanet.com, ICQ11269732, AIM pjonescet ------------------------------------------------------------------------
If it's "fixed", don't "break it"!
mailto:pjones@kimbanet.com
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Michael Jardine - 30 Mar 2008 20:59 GMT I'm confused. Why would it be an OSX.5 issue if it only occurs on Word2008? There's no cursor issue with other typing programs such as Pages, Textedit, Entourage, Mail, etc.
On 3/26/08 10:02 AM, in article eKh0eM2jIHA.944@TK2MSFTNGP05.phx.gbl,
> I haven't seen the problem. But then I use OSX.3.9 with Office2004 on my > Desktop unit. And Not on 2004 or 2008 using my laptop using OSX.4.11. [quoted text clipped - 45 lines] >>>>> After I write more than one or two lines in World 2008, the cursor jumps >>>>> up
>>>>> or down to the line above or below. However, when I insert text, the point >>>>> of inserting remains the same (the current line). This is extremely [quoted text clipped - 10 lines] >>>>> >>>>> MacBook Pro, Leopard 10.5.2, Dell 1680x1050 monitor.
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