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Mac Forum / Applications / Word / March 2008



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Word 2004 freeze while on internet

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acatland@gmail.com - 18 Mar 2008 06:38 GMT
I've noticed that if I shut down the computer by pressing Control-
option-command keys and the eject key while on the internet AND Word
2004 is open, Word stops the shutdown process. I have to force quit it
in order to complete the shutdown process. If I manually quit word
before hitting those keys, there is no problem.

I don't remember this being a problem before 10.5.2 but I could be
wrong. Any suggestions. (I've deleted all Microsoft and Word plist
preferences but that didn't work.
John McGhie - 18 Mar 2008 09:49 GMT
Would you have been "copying" from the Internet into Word?

If you had, Word would be holding a reference on the clipboard to the web
page (in case you wanted to paste again).

That would do it.  And that would be a bug :-)

Hope this helps

On 18/3/08 3:08 PM, in article
e18ab64f-fcec-4843-b9c4-7cb36d527b3f@s8g2000prg.googlegroups.com,

> I've noticed that if I shut down the computer by pressing Control-
> option-command keys and the eject key while on the internet AND Word
[quoted text clipped - 5 lines]
> wrong. Any suggestions. (I've deleted all Microsoft and Word plist
> preferences but that didn't work.

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John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia.  S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:john@mcghie.name

acatland@gmail.com - 31 Mar 2008 19:45 GMT
> Would you have been "copying" from theInternetintoWord?
>
[quoted text clipped - 28 lines]
> Sydney, Australia.  S33°53'34.20 E151°14'54.50
> +61 4 1209 1410, mailto:j...@mcghie.name

I've investigated this more and I've found that if I run an automator
script to quit all running applications, Word quits. If I use an
application launcher to do the same, Word quits. But if I try and use
the Control-option-command-eject key to shutdown the computer, Word
will not quit.
 
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