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Mac Forum / Applications / Word / January 2008Word 2008 Not Responding: Pinwheel of death
Friends After years on a PC, I jumped both feet into the Mac world (been away a long time). I have a spanking new MacBook Pro and a virgin install of Office 08. Here's the issue. Typing along in outline mode when a little multi-colored pinwheel appears. Word is locked up at that point though I can click on another application and it works. So it's a word issue. The pinwheel of death rules for probably 60 to 90 seconds and then I get control back. I've turned off the auto archive feature and that's not it. Any ideas? Welllll, Congrats & Welcome - but let's not jump to conclusions:-) That pinwheel is the OS X equivalent of the spinning hourglass you've undoubtedly seen on Windows PCs on any number of occasions - it isn't generated by the program, it represents a message from the OS telling the program (and the user) "Wait a minute, I'm too busy to take care of you right now". If you're using .Mac (or any type of syncing) as well as a variety of other OS features it can cause the pinwheel to appear at inopportune times. However, the duration is the more troublesome point. This may very well be one of the OS X Indexing issues... Especially on a new system. First make sure that your "spanking new" MBP is fully updated with 10.5.1 - if not, download the *Combo* Update from the Apple site [might not be a bad idea to go ahead & do that even if you already have 10.5.1] & repair disk permissions afterward. That night, quit all programs & leave the system on overnight. Restart in the morning (obviously you can pick your own time frame) and see if the situation improves. If not, post back with any additional info you can supply. HTH |:>) Bob Jones [MVP] Office:Mac On 1/30/08 2:14 AM, in article ee8b4fd.-1@webcrossing.caR9absDaxw, > Friends > [quoted text clipped - 9 lines] > > Any ideas? In Entourage, make sure you do NOT have the Progress Window displayed. There's an OS bug in 10.5.1 that creates a huge memory leak that will eventually suck all the available power. What you describe is symptomatic of that. If it's not that, Come back and we'll try some diagnostics. (Auto archive is safe enough, you can turn that back on, and while you're at it, also enable "Always make backup copy" so you have a parachute if you need it.) Cheers On 30/01/08 4:44 PM, in article ee8b4fd.-1@webcrossing.caR9absDaxw, > Friends > [quoted text clipped - 9 lines] > > Any ideas?  SignatureDon't wait for your answer, click here: http://www.word.mvps.org/ Please reply in the group. Please do NOT email me unless I ask you to. John McGhie, Consultant Technical Writer McGhie Information Engineering Pty Ltd http://jgmcghie.fastmail.com.au/ Nhulunbuy, Northern Territory, Australia +61 4 1209 1410, mailto:john@mcghie.name Welcome (back) to the Mac! Possibly a side note for this issue--I would bet money that your spanking new MBP came with only the bare minimum of memory, as Apple is notorious for this. You'll likely be much happier all around if you add more RAM--Third-party suppliers such as OtherWorld Computing offer reliable products and good warranties, and/or your local computer shop can do it cheaper than Apple. > Friends > [quoted text clipped - 9 lines] > > Any ideas? Friends First and foremost, thanks for the timely and very useful sounding responses. I had the first three Macs and the first PowerBook and then was seduced away. The good news is that between my wife, kids, and me, we have five, so there you go. I'll have at your recommendations on scrubbing the system tonight and report back. I do subscribe to .mac. Should I turn something off? I do have the 2mb Ram that comes with the machine. I'll seek out more Ram straight away. I am not using entourage (other problems which I'll post elsewhere) Cheers and thanks again > I do subscribe to .mac. Should I turn something off? If you have an iDisk mounted, that was a problem with slowing down earlier OS versions. I thought Apple had fixed it, but worth trying by un-mounting it. > I do have the 2mb Ram that comes with the machine. I'll seek out more > Ram straight away. Oops! Ignore that. Apple is now shipping those with 2GB of RAM--I guess they want to change their rep. 2GB should be plenty, that's not the issue. Daiya Daiya (lovely name btw). The idisk has been giving me fits. I have tried to back up to it several times using (I guess time machine) and it's never really worked right. So it's been bined. I do have 10.5.1 on the machine but will fiddle with the update tonight and report. Thanks again for all the help. Wonderful discussion board! Friends. I think I figured out the problem. I had turned on the backup utility (the one with the umbrella) and it was, from what I can tell, constantly trying to complete a backup to the .imac disk. I have turned it off and unmounted the imac disk. So far so good. Glad you sorted it--thanks for confirming and the compliments. > Friends. I think I figured out the problem. I had turned on the backup > utility (the one with the umbrella) and it was, from what I can tell, > constantly trying to complete a backup to the .imac disk. I have > turned it off and unmounted the imac disk. So far so good. Well, I'm on a PBG4 with not enough memory and still on 10.4.11, and I'm sick of the slow typing response and pinwheel of death, which comes up every 20 minutes or so for at least a minute. I've tried turning off everything and closing other applications, but to no avail. And anyway, I don't want to have to shut down my browser or mail just to type a document. Think I'll just go back to the old Word, don't need 90 percent of the bells and whistles anyway. |
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