Translation and a net connection
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bodsham@officeformac.com - 16 Jan 2008 21:57 GMT Out of interest I thought I'd try the translation function. This is a bit confusing. There are two - a bilingual dictionary and a translation facility that seems to work through the web. The dictionary works fine. The translation facility tells me 'Office cannot connect to the internet' and I need to be connected to the web to use it. I am, as the web search box beneath, which appears to be hooked to wikipedia, shows by looking up the search term. So does the translation work? John McGhie - 17 Jan 2008 11:19 GMT Yes, it works. It needs plenty of bandwidth.
Make sure your default browser can reach http://mso.worldlingo.com/
You should get a " Translate WorldLingo " page.
Cheers
On 17/01/08 7:27 AM, in article ee88e0e.-1@webcrossing.caR9absDaxw,
> Out of interest I thought I'd try the translation function. This is a bit > confusing. There are two - a bilingual dictionary and a translation facility [quoted text clipped - 3 lines] > appears to be hooked to wikipedia, shows by looking up the search term. So > does the translation work?
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John McGhie, Consultant Technical Writer McGhie Information Engineering Pty Ltd http://jgmcghie.fastmail.com.au/ Nhulunbuy, Northern Territory, Australia +61 4 1209 1410, mailto:john@mcghie.name
spem54 - 30 Jan 2008 10:04 GMT I can access any web services with word and entourage (dictionary, web search, ecc.) but the translation service: it tells me that I am not connected to the Internet. Strange.
John McGhie - 30 Jan 2008 11:54 GMT Keep watching for posts by Curt Laird, the Microsoft Software Engineer who is currently working on this issue.
It seems to be caused by not having a proxy specified for the domain mso.worldlingo.com
Stay tuned, there will be more information when he has it...
On 30/01/08 7:34 PM, in article d1455943-a167-47b3-a68d-8a503f01a983@u10g2000prn.googlegroups.com, "spem54"
> I can access any web services with word and entourage (dictionary, web > search, ecc.) but the translation service: it tells me that I am not > connected to the Internet. Strange.
 Signature Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Consultant Technical Writer McGhie Information Engineering Pty Ltd http://jgmcghie.fastmail.com.au/ Nhulunbuy, Northern Territory, Australia +61 4 1209 1410, mailto:john@mcghie.name
Curt Laird - 17 Jan 2008 19:31 GMT Hi Bob, The Translation section of the Toolbox uses services provided by World Lingo (www.worldlingo.com) to perform the translation. It¹s probable that the service was down when you tried to access it, at least that would be my first thought. If this isn¹t the case (i.e. It continues to be a problem) let me know and I¹ll look into it further.
Thanks,
Curt
On 1/16/08 1:57 PM, in article ee88e0e.-1@webcrossing.caR9absDaxw,
> Out of interest I thought I'd try the translation function. This is a bit > confusing. There are two - a bilingual dictionary and a translation facility [quoted text clipped - 3 lines] > appears to be hooked to wikipedia, shows by looking up the search term. So > does the translation work?
 Signature Curt Laird Software Development Engineer in Test Microsoft MacBU - Word curtl@ONLINE.microsoft.com (remove ³ONLINE² for all replies)
This posting is provided ³AS IS² with no warranties, and confers no rights.
spem54 - 30 Jan 2008 14:24 GMT The service was and it is always working! Do not blame bugs within Office 2008 to others! This translation service it is not working inside Office!
Thanks.
Beth Rosengard - 31 Jan 2008 01:24 GMT Excuse me, but I didn't see John McGhie blame anyone or absolve anyone from blame. He also didn't say the translation service wasn't working. He said there appears to be a proxy issue and that MSFT is working on it.
Here (again) is what MSFT has said:
> We have tracked this down to an issue caused by not having a proxy specified. > There is a potential workaround: [quoted text clipped - 4 lines] > I'll be testing the latter more in-depth shortly, but I thought I'd fill you > in with what I know so far.
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On 1/30/08 6:24 AM, in article 69bc5bf0-3a27-409b-a951-e1c739025823@i29g2000prf.googlegroups.com, "spem54"
> The service was and it is always working! Do not blame bugs within > Office 2008 to others! This translation service it is not working > inside Office! > > Thanks. spem54 - 31 Jan 2008 07:54 GMT Sorry I did not intend to point fingers! The fact is that even the work-around is not working. I appreciate all the efforts being made! THX
John McGhie - 31 Jan 2008 11:57 GMT So you'll be really happy to hear that it actually DOES work for me :-)
And I DON'T have a proxy enabled.
I just answered your previous post: I believe the bug means that the Proxy must exist, and that you need to set an "exception" for the address where the translation service is.
So the proxy must exist, and do nothing, but there needs to be a specific exception for the translation page.
Sorry: As I said, it is a bug, and they are working on it.
On 31/01/08 5:24 PM, in article d91f5d97-c76f-4370-b461-3a50e967d666@1g2000hsl.googlegroups.com, "spem54"
> Sorry I did not intend to point fingers! The fact is that even the > work-around is not working. I appreciate all the efforts being made! > THX
 Signature Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Consultant Technical Writer McGhie Information Engineering Pty Ltd http://jgmcghie.fastmail.com.au/ Nhulunbuy, Northern Territory, Australia +61 4 1209 1410, mailto:john@mcghie.name
CyberTaz - 31 Jan 2008 11:30 GMT I'm afraid I can't provide a solution, but after reading the op yesterday I tried from a PC & had no problem accessing the site. Again just now I ran translations in both French & Spanish with no hesitation or error.
I'm wondering if it might be something local to your system/browser/firewall config or ISP?
Regards |:>) Bob Jones [MVP] Office:Mac
On 1/30/08 9:24 AM, in article 69bc5bf0-3a27-409b-a951-e1c739025823@i29g2000prf.googlegroups.com, "spem54"
> The service was and it is always working! Do not blame bugs within > Office 2008 to others! This translation service it is not working > inside Office! > > Thanks. spem54 - 12 Mar 2008 08:41 GMT This bug is not solved in the recent update!
Laura - 19 Mar 2008 07:32 GMT Hi, has anyone found a solution yet? Mine won't connect to the internet either when I want to translate something.
John McGhie - 19 Mar 2008 11:24 GMT Microsoft has found a solution, but we are still waiting for it to complete testing and be issued in an update to "us" :-)
Sadly, it works for "some computers" via "some internet connections" and not for others. Shouldn't be much longer now...
On 19/3/08 4:02 PM, in article ee88e0e.10@webcrossing.caR9absDaxw, "Laura" <beforetimers@yahoo.com> wrote:
> Hi, has anyone found a solution yet? Mine won't connect to the internet either > when I want to translate something.
 Signature Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Consultant Technical Writer McGhie Information Engineering Pty Ltd http://jgmcghie.fastmail.com.au/ Sydney, Australia. S33°53'34.20 E151°14'54.50 +61 4 1209 1410, mailto:john@mcghie.name
Dorothy Connelly - 02 May 2008 16:03 GMT Just bought first MAC and MACbook for home. No English to Spanish translation option in MAC WORD 2008 ...it's May 2, 2008. Any progress on the solution? Thanks.
John McGhie - 05 May 2008 03:54 GMT Traduzca por favor esto al español.
Well, if you can read that, you will know it works. Mind you, it always has worked for me :-)
What happens when you try?
And please provide your Operating System version: that's critical. Translation is an Internet service, how are you connecting to the Internet?
We need lots and lots of detail to hunt this one down for you.
Cheers
On 3/05/08 12:33 AM, in article ee88e0e.12@webcrossing.caR9absDaxw, "Dorothy Connelly" <DConn25@pacbell.net> wrote:
> Just bought first MAC and MACbook for home. No English to Spanish translation > option in MAC WORD 2008 ...it's May 2, 2008. Any progress on the solution? > Thanks.
 Signature Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Microsoft MVP, Word and Word:Mac Nhulunbuy, NT, Australia. mailto:john@mcghie.name
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