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Mac Forum / Applications / Word / September 2007Word is runaway application
Here's a new thing: Today, Word (Office 04, Student/Teacher edition, latest updates installed) either won't open or it opens but won't save a document. It gets hung up, the rainbow clock spinning around, operates at about 99% CPU...from the activity monitor, I have to force quit it. It won't do anything. The fan starts to run at the same time, I'm guessing because of the high CPU but I don't know for sure. Doesn't matter if there are other open apps or not. I''m a writer, so unfortunately I made a deal with the devil and installed this godforsaken program on my Macbook. I hate it, but I need it. Any suggestions as to cause/solution? Thanks, Carey I hope that somebody from Microsoft is reading our complaints and does something about it > I hope that somebody from Microsoft is reading our complaints and does > something about it same thing is happening to MEEE Consistent problems in Word usually respond to one of the standard troubleshooting measures, which you will find listed here: http://word.mvps.org/Mac/TroubleshootingIndex.html Work through them one by one until something helps. If nothing does, post back. The most common culprit is a corrupted Normal template or damaged Preferences file. However, if you are trying to save to a network location instead of the hard drive, look for the page on Saving to Server on the link above. A good diagnostic tip is to test Word in a different Mac OS X user account and see if it works there. > Here's a new thing: Today, Word (Office 04, Student/Teacher edition, > latest updates installed) either won't open or it opens but won't save [quoted text clipped - 11 lines] > Thanks, > Carey Hi Carey: Daiya has given you a comprehensive resource. I would stat by de-lousing your fonts. Lockups at startup are usually the result of Word being unable to rebuild its font cache. Allow me a piece of unsolicited advice: If you sit there hating Word, it will hate you right back :-) You will get to feel really bad, and Word ... Won't feel anything :-) Most people who "hate Word" do so because they are trying to do a very difficult job with inadequate training. The thing closest to them is the tool, so they hate the tool. In fact, the problem is not the tool, nor the job, it's the inadequate training :-) Often compounded by running out of time, caused by inadequate planning, which is a direct result of inadequate training :-) Some of us in here (me for example...) learned to make large complex documents with a typewriter and paste pot, placing blue dots on galley proofs and asking the printing foreman to physically move pieces of lead around. This gave me an intimate feel for the problems Word is trying to solve, and thus enables me to help it along. If you hang around in here, I promise we will give you the benefit of our centuries of learning to make complex documents. And I promise, we will never ask you to move a piece of lead :-) Cheers On 22/09/07 9:03 AM, in article 1190408584.580553.162320@n39g2000hsh.googlegroups.com, "33carey@gmail.com" > Here's a new thing: Today, Word (Office 04, Student/Teacher edition, > latest updates installed) either won't open or it opens but won't save [quoted text clipped - 11 lines] > Thanks, > Carey  SignatureDon't wait for your answer, click here: http://www.word.mvps.org/ Please reply in the group. Please do NOT email me unless I ask you to. John McGhie, Consultant Technical Writer McGhie Information Engineering Pty Ltd http://jgmcghie.fastmail.com.au/ Auckland, New Zealand +61 4 1209 1410, mailto:john@mcghie.name > Hi Carey: > [quoted text clipped - 56 lines] > Auckland, New Zealand > +61 4 1209 1410, mailto:j...@mcghie.name Thanks for the info...unfortunately, I've always hated Word. Nothing you can say will change that. ;) It won't open anything now, and what I had tried to open was 1 page with a paragraph. I will try the solutions mentioned here. btw, I've been around long enough to actually know what you're talking about...and used razor blades, film, wax machines and a typositor for layout back in the day...;) Hi Carey: 'S OK, you can hate Word if you like. I have always detested WordStar... I don't know why, it actually worked quite well... As well as your fonts, I would re-name your Normal template. If you get corruption in that, it can lob a swadge of garbage into every new document you create that will bring Word down when it attempts to access it. Cheers On 27/09/07 4:45 AM, in article 1190834124.663356.37390@w3g2000hsg.googlegroups.com, "33carey@gmail.com" >> Hi Carey: >> [quoted text clipped - 65 lines] > about...and used razor blades, film, wax machines and a typositor for > layout back in the day...;) SignatureDon't wait for your answer, click here: http://www.word.mvps.org/ Please reply in the group. Please do NOT email me unless I ask you to. John McGhie, Consultant Technical Writer McGhie Information Engineering Pty Ltd http://jgmcghie.fastmail.com.au/ Nhulunbuy, Northern Territory, Australia +61 4 1209 1410, mailto:john@mcghie.name |
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