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Mac Forum / Applications / Word / October 2007Can't close help window
If I open the Word Help window, I cannot thereafter move or close it. It remains on top of my current document. The only way I can get rid of it is to quit word and start over or close any open documents and then use command W to finally close the help window. If there is a titlebar (the usual way to drag a window) or close box for the help window, it is somehow not visible. Any sugesstions appreciated. > If I open the Word Help window, I cannot thereafter move or close it. > It remains on top of my current document. The only way I can get rid > of it is to quit word and start over or close any open documents and > then use command W to finally close the help window. If there is a > titlebar (the usual way to drag a window) or close box for the help > window, it is somehow not visible. Any sugesstions appreciated. Yeah. Famous problem. Famous misfeature in Word. Its title bar is jammed under the menu bar. Google the group for how to fix it.  SignatureTo de-mung my e-mail address:- fsnospam$elliott$$ PGP Fingerprint: 1A96 3CF7 637F 896B C810 E199 7E5C A9E4 8E59 E248 This same problem affects me every time I use Excel help. I finally learned that if I change the display resolution to a different setting, the problem goes away. I had my 22 inch display set to 1680 x 1050. At that setting I could not close nor move the help window. I changed the display to 1600 x 1000 and now I can close or move the help window any time I want. > If I open the Word Help window, I cannot thereafter move or close it. > It remains on top of my current document. The only way I can get rid > of it is to quit word and start over or close any open documents and > then use command W to finally close the help window. If there is a > titlebar (the usual way to drag a window) or close box for the help > window, it is somehow not visible. Any sugesstions appreciated. > This same problem affects me every time I use Excel help. I finally learned > that if I change the display resolution to a different setting, the problem > goes away. I had my 22 inch display set to 1680 x 1050. At that setting I > could not close nor move the help window. I changed the display to 1600 x > 1000 and now I can close or move the help window any time I want. While running the display at reduced resolution, try dragging the help window further away from the menu bar. You might find it remains closable when you swap back to the higher resolution. You simply need to convince it that its title bar is not jammed under the main menu bar. It should then stay sane across quits and restarts till the next time it gets jammed underneath the menu bar. Brainless innit? SignatureTo de-mung my e-mail address:- fsnospam$elliott$$ PGP Fingerprint: 1A96 3CF7 637F 896B C810 E199 7E5C A9E4 8E59 E248 |
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