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Mac Forum / Applications / Word / March 2007Software for my user ID "is not suported on this architecture"
Hello - please help! I use a Mac laptop for work. My account was set up as an admin account. however, when I try to open Microsoft Word (or any other Microsoft Office software) I get the following message, "You cannot open the application "Microsft Word" because it is not supported on this architecture." In order to get this problem resolved through my employer's IT department I will have to travel and leave my computer for a couple days, which I would like to avoid. Does anyone know why this is happnening and what I might do to be able to access the software that I know is on this computer and my employer wanted me to be able to access? It sounds to me as though the Power PC Rosetta translator is not running. Either that, or they have installed a PC version of Microsoft Office, which expects you to run Windows first. On a new Intel Mac, you can dual-boot into Windows. But unless you are running Parallels, you need to shut down Mac OS X to do so. Then run Windows, then the PC applications can start. Microsoft Office 2004 for the Mac is a Carbon application that requires the Rosetta translator to run on an Intel Mac. Hope this helps  SignatureJohn McGhie, Consultant Technical Writer, McGhie Information Engineering Pty Ltd Sydney, Australia. GMT + 10 Hrs +61 4 1209 1410, <mailto:john@mcghie.name> mailto:john@mcghie.name > Hello - please help! I use a Mac laptop for work. My account was set > up as an admin account. however, when I try to open Microsoft Word [quoted text clipped - 6 lines] > to access the software that I know is on this computer and my employer > wanted me to be able to access? Thank you - I will try this. I appreciate the advice. > It sounds to me as though the Power PC Rosetta translator is not running. > Either that, or they have installed a PC version of Microsoft Office, which [quoted text clipped - 31 lines] > > to access the software that I know is on this computer and my employer > > wanted me to be able to access? |
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