Envelope Data Merge using Word keeps complainging about my print driver

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Waddy - 26 Dec 2006 13:41 GMT

I'm merging an address list with an envelope to print in Word. I've
done this before and not had a problem. However, since I'm using
oddball size envelopes (not one of the presets like US Letter), I keep
getting this error message when I send it to print: "Paper Size Error:
The paper size selected in the printer driver software does not match
the paper size IN the printer tray."

I'm using a HP 5940 Deskjet.

I've tried creating a custom size and saving it to the envelope
template in Word. However, everytime I go back to Page Setup, it
reverts to default size settings.

Can anyone help?

Thanks

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Peter Jamieson - 27 Dec 2006 11:09 GMT

I'm only really familar with the Windows version of Word as far as envelope
printing is concerned, so can't offer a mac-specific workaround, but on
Windows what I usually do is choose a standard paper size and work out how I
need to lay out the envelope to print correctly using that paper size. I
have an HP 5740 here and if the 5940 is similar I would guess you insert
envelopes to the right of the feed so that it's really like feeding the top
left hand part of a Letter/A4 page.

Peter Jamieson

> I'm merging an address list with an envelope to print in Word. I've
> done this before and not had a problem. However, since I'm using
[quoted text clipped - 12 lines]
>
> Thanks

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Mac Forum / Applications / Word / December 2006

Envelope Data Merge using Word keeps complainging about my print driver