Home | Contact Us | FAQ | Search & Site Map | Link to Us
Sign In | Join | Other 45 Sites in Network
Home
Discussion Groups
General
GeneralPortable MacsHardwareNetworking
Applications
Mac ApplicationsEudoraFirefox / MozillaInternet ExplorerOutlook ExpressMS OfficeEntourageExcelPowerPointWordVirtual PCMedia PlayerOther MS Products
Programming
Mac ProgrammingCodeWarriorPerl
Country Specific
Australian Mac GroupUK Mac Group

Mac Forum / Applications / Word / April 2006



Tip: Looking for answers? Try searching our database.

Graphic in Word Document Creating WinWord (PC) Crash)

Thread view: 
Enable EMail Alerts  Start New Thread
Thread rating: 
Robert Switala - 27 Apr 2006 21:56 GMT
A document created (by someone else) in MS Word for the PC (Windows) with
our company logo embedded in it caused our client MS WORD (PC) to crash when
attempting to open it.  I can open the document with the logo in Mac Word
2004 - but the logo area is all black -- transparency set correctly, etc.

If I remove the logo and send it to our client - she can open it without a
problem.  I can ad my own version of the logo (as a picture) - same thing -
works well..  The client uses MS Word 2003 on her PC>

Obviously it has something to do with the logo.  I can't tell what the
format of the original logo picture is - it's solid black on Mac Word 2004.
No way to tell what it is via the properties.

Any suggestions?

Thanks - Rob
John McGhie [MVP - Word and Word Macintosh] - 28 Apr 2006 09:25 GMT
Hi Robert:

A solid black logo in WinWord usually means you have sent a colour depth
higher than 24-bit.  Microsoft Office applications cannot cope with more
than 24 bits and it must be RGB.

Cheers

On 28/4/06 6:56 AM, in article C076A821.160B9%RSwitala@MSDInc.com, "Robert
Switala" <RSwitala@MSDInc.com> wrote:

> A document created (by someone else) in MS Word for the PC (Windows) with
> our company logo embedded in it caused our client MS WORD (PC) to crash when
[quoted text clipped - 12 lines]
>
> Thanks - Rob

Signature

Please reply to the newsgroup to maintain the thread.  Please do not email
me unless I ask you to.

John McGhie <john@mcghie.name>
Microsoft MVP, Word and Word for Macintosh.  Consultant Technical Writer
Sydney, Australia +61 (0) 4 1209 1410

 
Sign In
Join
My Latest Posts
My Monitored Threads
My Blog
My Photo Gallery
My Profile
My Homepage

Start New Thread
Enable EMail Alerts
Rate this Thread



©2008 Advenet LLC   Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.