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Mac Forum / Applications / Word / March 2006Long List of Reviewers
All of my documents - even a new one - show thousands of reviewers' names. I have checked the "remove personal info on save" option under preferences/security, but that does not work. How can I fix this? Thanks. I have no idea where all the reviewer names are coming from, but it sounds like Track Changes may be turned on in your Normal template and/or you may be the victim of a macro virus. If you have antivirus software you might try running it. Also, (assuming Office 2004) you can go to ~UserName>Documents>Microsoft User Data, rename the Normal file (to oldnormal, for example), then launch Word & see if the problem persists. If that fixes it, you can delete the renamed file. If this doesn't help, make sure to include any additional details - including Word & OS versions - in order to enable someone to help you further. HTH |:>) I use the "track changes" command frequently. I was able to eliminate the long list of reviewers by checking the "remove personal info on save" option under preferences/security only after rebooting, so that a new document opens up clean. But each time I open a previously edited document - even to "save as" to a new file - the list of reviewers contained in the older document gets added to any new document I open - even a brand new document. The list grows and grows as I open previous documents. Your suggestion - let word create a new normal template - worked. But it got rid of all my customizations, of course. But I have tried this before, and eventually, once I start opening/reviewing in other docs, the reviewers' names appear - thousands, some in Russia fonts. I'm using Word 2004, Mac OSX 10.4.5 Thank you for any further suggestions. You can recover your customizations (except keyboard shortcuts and changes to built-in toolbars), see the last section of this page: http://word.mvps.org/Mac/MacWordNormal.html > I use the "track changes" command frequently. I was able to eliminate > the long list of reviewers by checking the "remove personal info on [quoted text clipped - 13 lines] > > Thank you for any further suggestions.  SignatureDaiya Mitchell, MVP Mac/Word Word FAQ: http://www.word.mvps.org/ MacWord Tips: <http://word.mvps.org/Mac/WordMacHome.html> What's an MVP? A volunteer! Read the FAQ: http://mvp.support.microsoft.com/ Hi Harvey: I don't want to sound alarmist, but that sounds so suspiciously like a virus to me that I would strongly suggest that you run a deep scan with a commercial antivirus program. The Remove personal info" command should definitively remove this information from any document you apply it to. Unless you copy tracked changes into that document, those names should go away and stay away. If they are coming back, they are being written to a common file: presumably Normal template. However, they should stay there, not infect new documents. So if they are getting into new documents without you copying text in, that HAS to be a virus trying to harvest user names... Sorry On 6/3/06 7:59 AM, in article 1141592355.828089.269230@u72g2000cwu.googlegroups.com, > I use the "track changes" command frequently. I was able to eliminate > the long list of reviewers by checking the "remove personal info on [quoted text clipped - 13 lines] > > Thank you for any further suggestions. SignaturePlease reply to the newsgroup to maintain the thread. Please do not email me unless I ask you to. John McGhie <john@mcghie.name> Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 John, Daiya, thank you for these suggestions. I have a commercial virus program operational at all times, and I am running it again. I will report back to you. Thought that the program would have alerted me... also, thought that Mac viriuses are very rare. I have had this problem since the Office 04 came out. Meanwhile, wouldn't an infection of the Normal template automatically infect every new document based on it? Hi Harvey: Mac-only viruses may be rare, but "any computer including Mac" viruses are NOT :-) Many of the viruses currently in the wild use an application as their platform, rather than a specific OS, so they can run on anything. The script kiddies are getting more brain-dead by the minute -- but they're not the problem we worry most about. All those graduates from the School of Computing Science in the former Soviet Union need to feed their families. They have PhDs in computing science. And there's not much the Russian Mafia will stop at. And plenty of not-so-nice companies in the USA who will hire the Russian mafia to collect information that may be useful to them. So now we're looking at malware created by people with formal training in complex programming who are as smart as the people who invented Mac OS. They'll get through anything that's not properly secured by a current security suite. When you say "reviewer's names" appearing in "Russian script" I start thinking "Email or contact address harvester". If that's what it is, these guys are not so smart: you caught them :-) You are correct: A problem in Normal template would normally be copied to any document that is created FROM it. Fine distinction: A document may have been created by someone else from their Normal template: when it arrives on your system, it is still attached to Normal template but is not based upon YOUR Normal template. Once the document has been created, it makes no further reference to its template. So documents created by others should not inherit the problem even if it does afflict your Normal template. The exception is if there is some macro code in the template that is explicitly replicating this problem. If you like, email me direct and I will get a sample from you and see if I can figure out where the problem is. (Don't try to send in HTML and don't include any attachment, or I will never see your email... I need to send you a password before you can get that sort of thing through my firewall.) Cheers On 9/3/06 8:26 AM, in article 1141853175.737408.304240@i40g2000cwc.googlegroups.com, > John, Daiya, thank you for these suggestions. I have a commercial virus > program operational at all times, and I am running it again. I will > report back to you. Thought that the program would have alerted me... > also, thought that Mac viriuses are very rare. I have had this problem > since the Office 04 came out. Meanwhile, wouldn't an infection of the > Normal template automatically infect every new document based on it? SignaturePlease reply to the newsgroup to maintain the thread. Please do not email me unless I ask you to. John McGhie <john@mcghie.name> Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 Are you seeing the long list of reviewers from the Show drop-down on the Reviewing toolbar? Mac Word 2004 caches reviewer names from documents that have been reviewed at some point. That cache should be cleared out when you quit Word. Are the reviewers listed right after you have launched Word? This cache is internal to Word and is not any type of temporary file that you could manually delete. SignatureShawn Larson Mac: Word Test Macintosh Business Unit Microsoft This posting is provided "AS IS" with no warranties, and confers no rights. Find out everything about Microsoft Mac Newsgroups at: [http://www.microsoft.com/mac/community/community.aspx?pid=newsgroups] Check out product updates and news & info at: [http://www.microsoft.com//mac] On 3/5/06 12:59 PM, in article 1141592355.828089.269230@u72g2000cwu.googlegroups.com, > I use the "track changes" command frequently. I was able to eliminate > the long list of reviewers by checking the "remove personal info on [quoted text clipped - 13 lines] > > Thank you for any further suggestions. Hi Shawn: Why, on earth?? :-) I would say that's a bug ... I can't imagine why a user would want reviewer names cached from document to document (and what else is being cached in there?). Can you imagine the impact this would have in Word invoked as a background application on a server? The security implications of having these names harvestable by a rogue application? Let's not do this any more :-) Cheers On 10/3/06 9:50 AM, in article C035F13B.586D%shawnlar@msn.com, "Shawn Larson" <shawnlar@msn.com> wrote: > Are you seeing the long list of reviewers from the Show drop-down on the > Reviewing toolbar? Mac Word 2004 caches reviewer names from documents that > have been reviewed at some point. That cache should be cleared out when you > quit Word. Are the reviewers listed right after you have launched Word? > This cache is internal to Word and is not any type of temporary file that > you could manually delete. SignaturePlease reply to the newsgroup to maintain the thread. Please do not email me unless I ask you to. John McGhie <john@mcghie.name> Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 That is exactly where they are appearing. Trashing the normal.doc has stopped the problem for now. I will post again when it recurs. Thanks. > Are you seeing the long list of reviewers from the Show drop-down on the > Reviewing toolbar? Mac Word 2004 caches reviewer names from documents that [quoted text clipped - 36 lines] > > > > Thank you for any further suggestions. Harvey: Where are you seeing these "Reviewer names"? I can't think of any place in Word where I would be able to see more than ten names. I am not trying to be argumentative: I am just wondering if what you are looking at is in fact produced by Word's Comments function. Cheers On 1/3/06 2:41 PM, in article 1141184483.389923.244170@v46g2000cwv.googlegroups.com, > All of my documents - even a new one - show thousands of reviewers' > names. I have checked the "remove personal info on save" option under > preferences/security, but that does not work. How can I fix this? > Thanks. SignaturePlease reply to the newsgroup to maintain the thread. Please do not email me unless I ask you to. John McGhie <john@mcghie.name> Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
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