Trouble opening Word documents

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Serge.Grenoble - 27 Feb 2006 17:50 GMT

Hi,

I suddenly experience problems opening documents written either in Word 98
or 2004. Some only show hyphens or other characters like ", ' and - instead
of the text. I reinstalled Word 2004 and made the latest update, but it did
not help. Interestingly, some documents open normaly irrespective of when
they were saved.

Thank you for your help

Serge

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John McGhie [MVP - Word and Word Macintosh] - 28 Feb 2006 11:19 GMT

Hi Serge:

Reinstalling Microsoft Office on Macintosh almost always has no effect at
all, because the things that get broken are outside the Office folder and do
not get overwritten by a reinstallation.

Yours is probably a font problem. The font used in "some" of your documents
may be damaged or unavailable.

Check disk permissions and run your font utility. See:
http://word.mvps.org/Mac/TroubleshootingIndex.html

Cheers

On 28/2/06 4:50 AM, in article
5FA22E19-A3FC-4CFB-8A43-54B2CFD5E677@microsoft.com, "Serge.Grenoble"
<SergeGrenoble@discussions.microsoft.com> wrote:

> Hi,
>
[quoted text clipped - 7 lines]
>
> Serge

Signature

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <john@mcghie.name>
Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer
Sydney, Australia +61 (0) 4 1209 1410

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Mac Forum / Applications / Word / February 2006

Trouble opening Word documents