Expired word test drive/downloading attachments

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Conor - 17 Feb 2006 17:18 GMT

Hi folks. I'm new to using Office 2004 (which I didn't purchase myself
but became the second user on my sister's which she bought a year ago)
on Mac OS X 10.4.2. It's all going fine except: when I try to open Word
attachments on emails, for some reason my regular word doesn't open
them, but instead a "30 day test drive" version of Word (which I didn't
even know I had) appears, tells me that my test drive has expired. It
then invites me to click on a link to buy a new version - all this
despite the fact that a new perfectly working version of Word is
sitting just inches away on the Dock. How can I get the system to
forget about this mysterious test drive and open attachments with the
proper version of Word? Thanks a million.

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CyberTaz - 17 Feb 2006 19:12 GMT

Hi Conor -

You'll first need to run the Remove Office utility which _should_ be in
the User/Applications/MS Office folder. This may remove *both* the Test
Drive & the live version, in which case the live version will have to
be reinstalled. There have been reports, however, that when you run the
uninstaller it gives the option of removing the Test Drive only. I'm
not doubting those reports, but haven't had reason to confirm it,
myself.

After the removal, be sure to *empty the trash* before reinstalling (or
before running any Office programs even if a reinstall isn't needed).
You should also run the Mac's Repair Disk Permissions utility before
running the Office apps.

Regards |:>)

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Mac Forum / Applications / Word / February 2006

Expired word test drive/downloading attachments