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Mac Forum / Applications / Word / November 2005



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WORD X Fails to complete printing long document

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bzemeski@gmail.com - 22 Nov 2005 17:29 GMT
Using WORD in Office X updated to 10.1.6.
I am printing a 146 page document which has 35 sections on a Canon
duplex printer.
The document prints on both sides of the paper from page 1 to 133,
section 33 and stops before page 134 secion 34. The programme then
gives me a dialog box to print the remaining pages.

I have tried printing only pages 133 to 134 and the same thing happens,
I cannot see why it wants to do this. I have checked the page
formatting in the section before and after, which appears to be the
same. I don't understand what is wrong, Do I need to upgrade to Office
2004 for the Mac?
Elliott Roper - 22 Nov 2005 19:26 GMT
> Using WORD in Office X updated to 10.1.6.
> I am printing a 146 page document which has 35 sections on a Canon
[quoted text clipped - 8 lines]
> same. I don't understand what is wrong, Do I need to upgrade to Office
> 2004 for the Mac?

There is no point in upgrading. Its section break fragility is
undiminished.

Print all the fragments to PDF, join them up in something like PDF Lab
and *then* you can print the result double sided.

Or you could persevere with trying to find why Word threw a tizz after
page 133. Do consider the resultant hair loss.

This undocumented misfeature is in the land of "unfit for purpose", but
how do you get them to listen? They'll tell you it is Apple's fault and
go back to improving "remove red eye".

I have been trying for years.
No result so far.

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bzemeski@gmail.com - 22 Nov 2005 23:46 GMT
I was afraid of this kind of news -- I asked about the upgrade as
someone suggested that is was a WORD problem. I will try and print it
out in Open Office.

Thanks for the feed back.
Matt Broughton - 23 Nov 2005 01:34 GMT
> > Using WORD in Office X updated to 10.1.6.
> > I am printing a 146 page document which has 35 sections on a Canon
[quoted text clipped - 24 lines]
> I have been trying for years.
> No result so far.

It actually could be the fault of the printing system in OS X.  The OP
doesn't state what OS they are running.  OS 10.2.x and OS 10.3.x had a
2GB limitation on the size of the spool file created.  This was a
limitation of CUPS.  It was not a limitation of Apple's making or any
other program.   I think the 2GB file size is no longer an issue in
Tiger.

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Matt Broughton
Only relatives are absolute.

Elliott Roper - 23 Nov 2005 09:40 GMT
> > > Using WORD in Office X updated to 10.1.6.
> > > I am printing a 146 page document which has 35 sections on a Canon
[quoted text clipped - 31 lines]
> other program.   I think the 2GB file size is no longer an issue in
> Tiger.

2GB? Nice try, but no cigar. You can demonstrate this bug with a two
page document with empty pages. It has been discussed to death already,
but I figure that if I keep whining it might get fixed before hell
freezes over.

There seems to be a finger pointing match in progress. The job is split
into two at some section breaks, regardless of file size. MS is
reportedly claiming that the job completes prematurely on margin
change.
Other applications such as Preview are not troubled by it.

I have accepted that because of the page agnostic document model in
Word and their laudable design of letting Apple's print engine do the
work, it might be a lot of effort to fix properly from where it is
today, but it still needs fixing.

I does not really matter where the limitation lies. It needs to be
dealt with somehow. Double sided printing and print to PDF are broken,
and have been across v.X and 2004 and across OS X 10.2. whatever
through to 10.4.2

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