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Mac Forum / Applications / Word / October 2005word x unexpectedly quit
I'm using OS 10.4.1 and Word X. When I click on "OK" or "Cancel" the application quits. It also quits when I click "Open" after I chose the file. Occasionally I'll receive a message (following the "unexpectedly quit" message) that reads: "Database Daemon-New Settings New settings have been created for this application. Do you wish to use these settings from now on?" I attempted to download a new font today, but it didn't download. I've searched my HD using the font name, but found nothing. I opened font book and "Resolved Duplicates", but that didn't help. I've also tried placing the "Normal" template in the trash, but that didn't help either. I am able to open Word by holding down the shift key and choosing "Open" from the File menu. Thanks in advance for your help, Brent I don't know what's going on with the Database Daemon message. Perhaps someone else does. But re the other: When you shift-launch Word, it launches with a fresh Normal template, bypassing yours, and bypassing any add-ins and global templates. Since that works, it suggests the problem is with Normal or an add-in or a global template. You'll find instructions for finding/testing global templates here: http://word.mvps.org/MacWordNew/Add-Ins.htm (hit refresh a few times in Safari, or use a different browser) After restarting, if that doesn't work, go to Tools | Templates and Add-ins. It's also possible to make a template global by loading it there. If anything is checked in that dialog, uncheck it and restart again. It should stay unchecked. I assume you had quit Word before testing Normal? More info on Normal here. http://word.mvps.org/MacWordNew/MacWordNormal.htm (hit refresh a few times in Safari, or use a different browser) Standard troubleshooting tips for Word, for future reference: http://word.mvps.org/MacWordNew/TroubleshootingIndex.htm (hit refresh a few times in Safari, or use a different browser) > I'm using OS 10.4.1 and Word X. When I click on "OK" or "Cancel" the > application quits. It also quits when I click "Open" after I chose the [quoted text clipped - 12 lines] > Thanks in advance for your help, > Brent  SignatureDaiya Mitchell, MVP Mac/Word Word FAQ: http://www.word.mvps.org/ MacWord Tips: <http://www.word.mvps.org/MacWordNew/> What's an MVP? A volunteer! Read the FAQ: http://mvp.support.microsoft.com/ Thanks, Daiya. While reading the Add-In section of the link you gave me I remembered I recently installed Acrobat Pro 7.0, which contains PDF Maker, which was the culprit. I got rid of it and Word functions normally again. Thanks for your help, Brent |
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