 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
Mac Forum / Applications / Word / May 2008Mac Word 2008 Envelope Tool
I'm using an Epson RX680 printer (latest Epson drivers) and an Intel iMac running OS X 10.5.2. I've recently purchased Mac Office 2008, and am struggling with the Envelopes tool. When I select the Envelopes Tool and input the address (leaving the auto return address alone), then click Print, I see the text is incorrectly oriented on the page. It's as if Word expects me to insert the envelope horizontally, yet my printer's expecting it vertically. The only workaround I've found is to select both the return and addresee text boxes and move them to their correct position and orientation. I'm I missing something painfully obvious here? Or is the Envelope Tool of little use? Thank you. Try this: in the envelope dialog, under Printing Options, select the button for "use custom settings". Then set them to match your envelope size and printer feed. Click OK instead of Print so that you can preview the envelope--set view>zoom to whole page. That fixed it for me, and my quick test suggests it will remember the settings (mostly--not if I invoke Tools | Envelopes from an existing envelope document, but yes if I call it from a letter document). I'm using a Brother HL2040 and PPC running 10.4.11, Office 12.0.1. Oddly, although I'm almost positive I printed envelopes with this configuration and without changing the settings while back, for some reason I just saw the same problem you report with the envelope tool. I think it's the same problem, anyhow--on my machine, it goes beyond just incorrect orientation, when I check the page setup the size of the envelope is all wrong--B6 (roughly 5x7) instead of the business Com-10 (~9x4.5) it ought to be. Is that the same for you? > I'm using an Epson RX680 printer (latest Epson drivers) and an Intel > iMac running OS X 10.5.2. [quoted text clipped - 14 lines] > > Thank you. Hi Mike - I'm not sure why it behaves that way but my R800 does the same thing. I don't do enough envelopes to track it down as to whether it's a Leopard issue or an Epson issue - I don't think I had the same behavior in Tiger. However this works for me... In the Envelopes dialog click the Page Setup button, make sure the envelope size is correctly indicated & click the Landscape button. OK that, then click Print & see if it doesn't preview correctly. HTH |:>) Bob Jones [MVP] Office:Mac > I'm using an Epson RX680 printer (latest Epson drivers) and an Intel > iMac running OS X 10.5.2. [quoted text clipped - 14 lines] > > Thank you. I would have replied sooner, but MS's web site for the Word forums is a bear to navigate! Also, when I searched for my question (because this seems to be the only way to look for something...definitely an unfriendly forum site) it showed no replies. Something about this web site and (a) my iMac, (b) Safari, or (c) my ability to navigate the site doesn't agree with MS. > Try this: in the envelope dialog, under Printing Options, select the > button for "use custom settings". Then set them to match your envelope > size and printer feed. Click OK instead of Print so that you can preview > the envelope--set view>zoom to whole page. I just tested this, and it didn't change anything. The exact same problem exists. It didn't change the page setup settings you experienced. I noticed that, in the Tools -->Envelopes --> Custom Settings --> Page Setup there was a checkbox for Clockwise Rotation. I thought...that MUST be the problem. Testing it again with this box unchecked produced the same results. (This box may forever be a mystery known only to MS Word Mac software engineers!). > That fixed it for me, and my quick test suggests it will remember the > settings (mostly--not if I invoke Tools | Envelopes from an existing [quoted text clipped - 27 lines] > > > > Thank you. Off-topic, but at the bottom of each OfficeForMac page, there is a teeny white link for Website Feedback. Please use it--the site is new and specific information on what makes it difficult to navigate can help improve it. On my machine, your thread is the second hit for "envelope tool", searching the Word forum, and the only hit for "MacMike" or "MHOsborn", though. There should also be a way to access your profile which shows all the threads you have posted in, though I don't remember how because I never sign into the site. > I would have replied sooner, but MS's web site for the Word forums is a bear to navigate! Also, when I searched for my question (because this seems to be the only way to look for something...definitely an unfriendly forum site) it showed no replies. Something about this web site and (a) my iMac, (b) Safari, or (c) my ability to navigate the site doesn't agree with MS. > Off-topic, but at the bottom of each OfficeForMac page, there is a > teeny white link for Website Feedback. Please use it--the site is new [quoted text clipped - 15 lines] >> site and (a) my iMac, (b) Safari, or (c) my ability to navigate the >> site doesn't agree with MS. Good suggestion, Daiya...I'll offer some suggestions on the MS site for them. When I accessed my profile, it didn't show any replies to my threads, which is how I missed any replies. For the time being, though, I'll stick to using my newsreader (Unison)...I'd forgotten completely about the fact that the Word forums are actually usenet newsgroups presented in a "web wrapper" on the Microsoft site. Thanks again, Mike > For the time being, though, I'll stick to using my newsreader > (Unison)...I'd forgotten completely about the fact that the Word > forums are actually usenet newsgroups presented in a "web wrapper" on > the Microsoft site. Lots of options! Infinite choices! :-) For the archives: some people prefer the google groups interface, also: http://groups.google.com/group/microsoft.public.mac.office.word/topics Daiya >> Try this: in the envelope dialog, under Printing Options, select the >> button for "use custom settings". Then set them to match your envelope [quoted text clipped - 4 lines] > I just tested this, and it didn't change anything. The exact same problem exists. It didn't change the page setup settings you experienced. I noticed that, in the Tools -->Envelopes --> Custom Settings --> Page Setup there was a checkbox for Clockwise Rotation. I thought...that MUST be the problem. Testing it again with this box unchecked produced the same results. (This box may forever be a mystery known only to MS Word Mac software engineers!). > CyberTaz gave you different directions that you don't mention following (click the Page Setup button under Printing Options, while I said use the Custom bottom)--did those help? If they don't, can you describe exactly what you see when you create an envelope and click OK to preview it? What envelope size, where is the text, etc? >>> Try this: in the envelope dialog, under Printing Options, select the >>> button for "use custom settings". Then set them to match your envelope [quoted text clipped - 16 lines] > envelope and click OK to preview it? What envelope size, where is the > text, etc? OK....using CyberTaz's directions (sorry...overlooked those before), I see the problem. I hadn't clicked on the Landscape button in Page Setup. (Maybe some text under the Portrait/Landscape icons would have helped here?). The envelope is now oriented properly, and prints (almost) exactly what I needed. The leftmost portion of the return address is clipped off, though. I suspect this is an Epson print driver issue, as the same thing happens in my normal envelope app, Ambrosia Software's Easy Envelopes widget. I emailed this problem to Epson Saturday night, but have not yet received a reply from them. The workaround is, I guess, to move the return address a bit more than an inch away from the edge of the envelope (easy enough to grab this text and move it in Word). And to think this all started (and, apparently, has ended up, as a result of the text being clipped off in the return address in Easy Envelopes!. I've not used the Word envelope tool in many, many years. Thanks much for all your help! Mike >> CyberTaz gave you different directions that you don't mention >> following (click the Page Setup button under Printing Options, while [quoted text clipped - 19 lines] > return address a bit more than an inch away from the edge of the > envelope (easy enough to grab this text and move it in Word). Okay. Glad you are mostly sorted. Do use Help | Send Feedback in Word, anyhow, though, just to add to the data that envelopes are misbehaving. They do test printer drivers. Hi Mike - <snip> > The leftmost portion of the return address is clipped off, though. I > suspect this is an Epson print driver issue, as the same thing happens > in my normal envelope app, Ambrosia Software's Easy Envelopes widget. <snip> I wish it were that simple:-( The problem is that most Epson printers have minimum bottom margin of .56" - You rarely have to contend with it because typical docs usually have a bottom margin setting of .75" or more. However, when you feed the envelope in, the end where the return address is becomes the "bottom" edge. In my case, however, the driver provides *two* Landscape icons in Page Setup and by selecting the 2nd I can feed the envelope from the opposite direction... See if yours has the same. HTH |:>) Bob Jones [MVP] Office:Mac > Hi Mike - > [quoted text clipped - 17 lines] > Bob Jones > [MVP] Office:Mac Bob, No...the Page Setup shows only one Portrait and one Landscape icon. Good thing I rarely need to print envelopes, eh? (About the only time I do it is to mail in rebates. My spouse would rather not be bothered with that, and I hate giving money away). I just measured from the edge of the envelope to where the return address text begins, and it's just a hair over .75". I then clicked Format --> Document and checked the page margins. They were set at: Top = 0.25" Bottom = 0.5" Left = 0.4" Right = 0.79" Adjusting the Left margin to 1.0" produced a complete return address, albeit a bit farther towards the middle than looks normal. Maybe MS needs to provide an Epson RX680 version of the software? <g> (As an aside, Word crashed soon after I quit the program...2nd time that's happened. I went ahead and had it send the report to MS). Thanks, Mike |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.