WMA V9.1 HELP!!!

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

ian Zak - 08 May 2005 11:55 GMT

For some reason I have never had problems with my computer playing .wmv
files. But for some reason When ever I open a file now I get a a
message that says this file may not play corectly because it was
compressed with a codec that is not supported. The things is I have
NEVER had problem s viewing these videos before as they are stored on
my computer. But not I get no sound! The video's are encoded with wma
V9.1 according to the player info page. ANY HELP WOULD BE GREATLY
APPRECIATED!!!! I'm very frustrated!

-Ian

Reply to this Message

Corentin Cras-Méneur - 08 May 2005 19:17 GMT

> For some reason I have never had problems with my computer playing .wmv
> files. But for some reason When ever I open a file now I get a a
[quoted text clipped - 4 lines]
> V9.1 according to the player info page. ANY HELP WOULD BE GREATLY
> APPRECIATED!!!! I'm very frustrated!

9.1 is brand new and I don;t think it is supported. You can always try
the QuickTime WMV codecs from Flip4Mac.....

Corentin

Signature

--- Mac:MS MVP (Francophone) ---
http://www.mvps.org - http://mvp.support.microsoft.com
MVPs are not MS employees - Les MVP ne travaillent pas pour MS
Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire

Reply to this Message

ian Zak - 08 May 2005 19:23 GMT

Right I understand that but the thing is. I have been watching the same
video clips for a long time and never had a problem before. And now al
lthe audden it says i can't ecode them? how is that possible? I tried a
complet reinstal of media player and still nothing!!!!! I have sent
numerous email to APPLE and they havnt even replied once yet! SO
ANNOYING!!!!!

Reply to this Message

Corentin Cras-Méneur - 09 May 2005 23:13 GMT

> Right I understand that but the thing is. I have been watching the same
> video clips for a long time and never had a problem before. And now al
> lthe audden it says i can't ecode them? how is that possible? I tried a
> complet reinstal of media player and still nothing!!!!! I have sent
> numerous email to APPLE and they havnt even replied once yet! SO
> ANNOYING!!!!!

Well it's a Microsoft software... I don't quite see why you sent an
e-mail to Apple.

You should then try to trash the .plist and pref file for WMP (in the
pref folder of your user account), repair Permissions on your drive
through Disk Utility and tray again,

Corentin

Signature

Reply to this Message

Pedrito - 20 May 2005 18:17 GMT

I am having the exact same problems as you do. I cannot watch any WMV
with a WMA 9 audio track at home, while they play with no problems at
work. On both places I am using Mac OS X 10.4.1 and Windows Media
Player 9. Home is an iMac g5 2 GHz and work is a Power Mac G5 2x2GHz.

Flip4Mac codecs do work, but I since WMP is free, I would be happy
enough with that working.

Reply to this Message

Pedrito - 20 May 2005 18:23 GMT

Well, I can *watch* clips with windows media audio 9 track. I cannot hear them.

Pedrito

>> Right I understand that but the thing is. I have been watching the same
>> video clips for a long time and never had a problem before. And now al
[quoted text clipped - 10 lines]
> Flip4Mac codecs do work, but I since WMP is free, I would be happy
> enough with that working.

Reply to this Message

Corentin Cras-Méneur - 20 May 2005 21:00 GMT

> Well, I can *watch* clips with windows media audio 9 track. I cannot hear
> them.
>
> Pedrito

It could be because the audio codec is not supported on the Mac
version.... Do you know which one they used ??

Corentin

Signature

Reply to this Message

Pedrito - 21 May 2005 05:09 GMT

> It could be because the audio codec is not supported on the Mac
> version.... Do you know which one they used ??

Well, Windows Media Audio 9.1 of course. This is what the topic is about.

And I *can* see the video and hear the audio *at work*, while I can see
only the video but hear no audio *at home*. In both places I use a Mac,
with Mac OS X 10.4.1 and the latest Windows Media Player 9 from
mactopia.com (microsoft's official mac website). The only difference is
that at home I use a Power Mac G5 2x2GHz and at home an iMac G5 2GHz.

You can check a sample wmv with WMV9 and WMA 9.1 the audio of which
works at my job but not at
home at http://xboxmovies.teamxbox.com/xbox-360/1952/Call-of-Duty-2-E3-Clip/

Pedrito

Reply to this Message

Corentin Cras-Méneur - 21 May 2005 19:59 GMT

> Well, Windows Media Audio 9.1 of course. This is what the topic is about.

Sorry, it's pretty obvious now that you mention it :-( I must be very
tired. Additionally I had problems on my Mac and discussions weren't
properly threaded so I was missing the "chain of events".
I'm really off these days :-(

The weird thing is that went back to the MS page on supported codecs:
http://www.microsoft.com/windows/windowsmedia/software/Macintosh/osx/def
ault.aspx

and here is what they list for audio:

- Windows Media Audio Decode (Format Tag: WMA2 = 353, WMA1=352)
- Decodes all CBR profiles from 5kbps to 192kbps, 8kHz to 48kHz, mono
and stereo
- Decodes all v9 CBR profiles, from 5kbps to 320kbps, 8kHz to 48kHz,
mono and stereo
- Decodes all quality based, bit rate based and peak constrained VBR
profiles
- Supports WMA v1 and WMA v2 bit streams
- Decodes WMV v9 Pro downsampled to stereo
- Windows Media Audio Pro Decode
- 5.1 discrete to stereo fold down only
- Windows Media Audio Lossless Decode
- Windows Media Audio Voice Decode (Format Tag: 10)
- Decodes all CBR profiles from 4kbps to 20kbps, 8kHz to 22kHz, mono
- Supports Speech mode, Music Mode and post-filtering
- G.726

I don;t see any refernce to WMA 9.1

> And I *can* see the video and hear the audio *at work*, while I can see
> only the video but hear no audio *at home*. In both places I use a Mac,
> with Mac OS X 10.4.1 and the latest Windows Media Player 9 from
> mactopia.com (microsoft's official mac website). The only difference is
> that at home I use a Power Mac G5 2x2GHz and at home an iMac G5 2GHz.

> You can check a sample wmv with WMV9 and WMA 9.1 the audio of which
> works at my job but not at
> home at http://xboxmovies.teamxbox.com/xbox-360/1952/Call-of-Duty-2-E3-Clip/

The acual movie is here:
http://movies.teamxbox.com/xbox360/cod2/cod2_518_1.wmv

The link was pretty helpful. Despite the fact that they don't mention it
in the MS page, I have the sound as well on my Mac and it is indeed WMA
9.1

There is something funky on your Mac at home.
You should try opening WMP directly and use the Open URL command
(command-u) to paste the link directly (the one I gave). It even opens
much bigger in WMP.

If you still don't have audio, then it'sb back to square 1:
- repair permissions on the drive
- trash the .plist and pref file for WMP and try again :-(

It's silly but since I don't see the problem on my own Mac, I can't
really find anything better to fix it (but these simple steps work for
most people on the group as far as I can tell).

Corentin

WMP FAQ: http://www.cortig.net/wordpress/?page_id=30
blog on MS apps for Mac: http://www.cortig.net/wordpress

Signature

Reply to this Message

Pedrito - 21 May 2005 22:42 GMT

Hi Corentin,

> You should try opening WMP directly and use the Open URL command

I already tried that. I even downloaded the clip and played from disk
but the result is the same.

> - repair permissions on the drive

Done that, but did not fix it.

> - trash the .plist and pref file for WMP and try again :-(

I could not find any .plist file in my preferences folder. The only
files that seemed related to Windows Media Player 9 on
~/Library/Preferences were "Windows Media Player Prefs" and
"microsoft.public.windowsmedia.player.mac.db". I deleted those, as well
as "DRM Plugin.bundle" and "Windows Media Plugin" from
/Library/Internet Plug-ins/ and the whole "Windows Media Player" folder
from /Applications. That is as a clean uninstall as I have been able to
figure. Please tell me if you think I might be forgetting any file (for
instance that .plist you mention)

I do not know if Ian finally found a solution… It is weird, though,
that while his and my symptoms are identical (and hence seems like a
reproducible bug), no one else seems to be having the problems, or at
least I could not find any evidence on the contrary other than this
thread through google.

Anyhow, thanks for your interest.

Pedrito

Reply to this Message

Pedrito - 22 May 2005 00:37 GMT

Just when I gave up on WMVs I realized MPEG 1 video files played
through QuickTime Player also had its sound mutted. I was starting to
freak out.

Believe it or not, removing the DivX.component, seemingly unrelated to
WMP, solved both problems. DivX has already mentioned that their codec
was not compatible with 10.4 or QuickTime 7, but nowhere I saw
mentioned that the bugs also nullified WMA 9.1 playback in WMP9.

Anyhow, now everything works, and I still have either MPlayer OS X 2 or
VLC for thos DivX.

Thanks!

Reply to this Message

Corentin Cras-Méneur - 25 May 2005 17:38 GMT

> Just when I gave up on WMVs I realized MPEG 1 video files played
> through QuickTime Player also had its sound mutted. I was starting to
[quoted text clipped - 4 lines]
> was not compatible with 10.4 or QuickTime 7, but nowhere I saw
> mentioned that the bugs also nullified WMA 9.1 playback in WMP9.

Very very interesting indeed!!! What version did you have ?? I have the
latest one installed and no problem.
Anyway, I'm glad you found the solution and thanks a lot for posting it
back in the newsgroup.

> Anyhow, now everything works, and I still have either MPlayer OS X 2 or
> VLC for thos DivX.

Sure. MPlayer just got updated actually (and works better than ever on
my Mac).

Corentin

Signature

Reply to this Message

Mac Forum / Applications / Media Player / May 2005

WMA V9.1 HELP!!!