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Mac Forum / Applications / Media Player / December 2005



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WMP does not work

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Klaus Blume - 18 Dec 2005 18:50 GMT
Hi,

Ever since Mac OS X 10.3.x, my WMP 9.0 doesn't work. I have reinstalled
several time, but to no avail. Not even the demo will play. 'Stream not
found.' For other streamed content, WMP just sits there, no error message or
anything.
Every time I check the prefs, it defaults to 56kbps Modem. It won't save the
ISDN setting. I ried to trash the prefs file, but can't find it. It is
neither in the ~/Library nor the ~/user/Library.
Advice?

Thanks

Signature

Klaus

MacOS X 10.4.3

Corentin Cras-Méneur - 18 Dec 2005 22:21 GMT
> Every time I check the prefs, it defaults to 56kbps Modem. It won't save the
> ISDN setting. I ried to trash the prefs file, but can't find it. It is
> neither in the ~/Library nor the ~/user/Library.
> Advice?

WMP fails to read the prefs anyway...
You should try a few things that fix the problem for most people:
- trash the pref and .plist for WMP to let the app re-create them from
scratch next time it launches.
- repair Permissions on your Mac using Disk Utility (you should do that
once a month or before and after each major software install anyway).
- make sure there is no non-standard character in the name of your drive
(eg: accented letters, etc.).

       Corentin

WMP FAQ: http://www.cortig.net/wordpress/?page_id=30
blog on MS apps for Mac: http://www.cortig.net/wordpress
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Klaus Blume - 21 Dec 2005 19:47 GMT
> > Every time I check the prefs, it defaults to 56kbps Modem. It won't save the
> > ISDN setting. I ried to trash the prefs file, but can't find it. It is
[quoted text clipped - 5 lines]
> - trash the pref and .plist for WMP to let the app re-create them from
> scratch next time it launches.

I've been trying to do that, but cannot find the prefs files. Where are they
located?

> - repair Permissions on your Mac using Disk Utility (you should do that
> once a month or before and after each major software install anyway).

That's new to me, but sounds like good advice.

> - make sure there is no non-standard character in the name of your drive
> (eg: accented letters, etc.)

That's funny, my HD is called Klaus' Toy, with the curly apostrophe.
However, WMP HAS played with my HD called that way.

We'll see

Thanks,

Klaus
Corentin Cras-Méneur - 21 Dec 2005 19:56 GMT
       Hi Klaus,

> > - trash the pref and .plist for WMP to let the app re-create them from
> > scratch next time it launches.
>
> I've been trying to do that, but cannot find the prefs files. Where are they
> located?

:-)
The FAQ says:
- delete the WMP preference files:
~/Library/Preferences/Windows Media Player Prefs
~/Library/Preferences/com.microsoft.mediaplayer.plist

> > - repair Permissions on your Mac using Disk Utility (you should do that
> > once a month or before and after each major software install anyway).
>
> That's new to me, but sounds like good advice.

It's recommended by Apple...

> > - make sure there is no non-standard character in the name of your drive
> > (eg: accented letters, etc.)
[quoted text clipped - 3 lines]
>
> We'll see
       
Yeah, try it without the apostrophe just in case...

       Corentin

WMP FAQ: http://www.cortig.net/wordpress/?page_id=30
blog on MS apps for Mac: http://www.cortig.net/wordpress

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Klaus Blume - 22 Dec 2005 01:46 GMT
> > That's funny, my HD is called Klaus' Toy, with the curly apostrophe.
> > However, WMP HAS played with my HD called that way.
> >
> > We'll see
>        
> Yeah, try it without the apostrophe just in case...

I dropped the apostrophe and guess what! Partial success. WMP now plays the
demo .wmv file, but when I go to the movie site, the error message 'playlist
format is not recognized' comes up...

Cheers,

Klaus
Corentin Cras-Méneur - 27 Dec 2005 18:05 GMT
> I dropped the apostrophe and guess what! Partial success. WMP now plays the
> demo .wmv file, but when I go to the movie site, the error message 'playlist
> format is not recognized' comes up...

That's a different one.... It's often caused by malformed .asx files.
The solution is to download the .asx, edit it in a text editor
(TextEdit, TextWrangler...) et use the mms:// link found in there
directly in WMP.

       

       Corentin

WMP FAQ: http://www.cortig.net/wordpress/?page_id=30
blog on MS apps for Mac: http://www.cortig.net/wordpress

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                   --- Mac:MS MVP (Francophone) ---
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