Hello there,
I have a 15" G4 PowerBook which runs on OS X Tiger... I tried to use Windows
Media Player 9 for OS X and after successful installation, when I tried
booting the Windows Media Player, it didn't work.
This is what I got from the error report:
Date/Time: 2005-10-09 22:40:22.143 -0700
OS Version: 10.4.2 (Build 8C46)
Report Version: 3
Command: WindowsMediaPlayer
Path: /Applications/Windows Media Player/Windows Media
Player.app/Contents/MacOS/WindowsMediaPlayer
Parent: WindowServer [64]
Version: 9.0 (9.0.0f0)
Build Version: ???
Project Name: WindowsMediaPlayer
Source Version: ???
PID: 343
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0x1e28a072
Thread 0 Crashed:
0 WindowsMediaPlayer 0x0055bc14 0x405000 + 1403924
1 WindowsMediaPlayer 0x0055ba44 0x405000 + 1403460
2 WindowsMediaPlayer 0x0055bf98 0x405000 + 1404824
3 WindowsMediaPlayer 0x0055c674 0x405000 + 1406580
4 WindowsMediaPlayer 0x0055c900 0x405000 + 1407232
5 WindowsMediaPlayer 0x00470568 0x405000 + 439656
6 WindowsMediaPlayer 0x00470748 0x405000 + 440136
7 WindowsMediaPlayer 0x004707f0 0x405000 + 440304
8 WindowsMediaPlayer 0x004732fc 0x405000 + 451324
9 WindowsMediaPlayer 0x004aeaf0 0x405000 + 695024
10 WindowsMediaPlayer 0x004aef8c 0x405000 + 696204
11 WindowsMediaPlayer 0x00420d10 0x405000 + 113936
12 WindowsMediaPlayer 0x00420868 0x405000 + 112744
13 WindowsMediaPlayer 0x0040d4c4 0x405000 + 33988
14 WindowsMediaPlayer 0x0046ec24 0x405000 + 433188
15 WindowsMediaPlayer 0x0040cc68 0x405000 + 31848
Thread 1:
0 libSystem.B.dylib 0x90005b6c syscall + 12
1 com.apple.OpenTransport 0x9acb15a0 BSD_waitevent + 44
2 com.apple.OpenTransport 0x9acb6360 CarbonSelectThreadFunc + 176
3 libSystem.B.dylib 0x9002c3b4 _pthread_body + 96
Thread 2:
0 libSystem.B.dylib 0x9002ca78 semaphore_wait_signal_trap + 8
1 libSystem.B.dylib 0x9003125c pthread_cond_wait + 508
2 com.apple.OpenTransport 0x9acb1e94 CarbonOperationThreadFunc + 80
3 libSystem.B.dylib 0x9002c3b4 _pthread_body + 96
Thread 3:
0 libSystem.B.dylib 0x9002ca78 semaphore_wait_signal_trap + 8
1 libSystem.B.dylib 0x9003125c pthread_cond_wait + 508
2 com.apple.OpenTransport 0x9acc1df0 CarbonInetOperThreadFunc + 80
3 libSystem.B.dylib 0x9002c3b4 _pthread_body + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x000000000055bc14 srr1: 0x000000000000d030 vrsave: 0x0000000000000000
cr: 0x44004448 xer: 0x0000000000000004 lr: 0x000000000055bc98 ctr:
0x0000000090b1102c
r0: 0x000000006d76c476 r1: 0x00000000bfffec10 r2: 0x000000000069c000 r3:
0x00000000b0b1dc02
r4: 0x000000006d76c470 r5: 0x000000006d75ff5e r6: 0x0000000000000001 r7:
0x0000000000000001
r8: 0x0000000000003acd r9: 0x0000000000000048 r10: 0x0000000000000008 r11:
0x000000000000003f
r12: 0x00000000a0b06048 r13: 0x0000000000000000 r14: 0x0000000000000000 r15:
0x0000000000000000
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19:
0x0000000000000000
r20: 0x00000000bffffa5c r21: 0x00000000ffffffff r22: 0x0000000000003acd r23:
0x0000000000003acd
r24: 0x00000000000d2b34 r25: 0x00000000b0b1a122 r26: 0x0000000000003ae0 r27:
0x00000000b0b1dc02
r28: 0x000000006d75ff5e r29: 0x000000006d76ff5f r30: 0x0000000000000001 r31:
0x0000000000000000
Binary Images Description:
0x1000 - 0x2fff LaunchCFMApp
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
0xe0000 - 0xe2fff com.apple.textencoding.unicode 2.0
/System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode
Encodings
0x27f000 - 0x2ce3c7 CarbonLibpwpc PEF binary: CarbonLibpwpc
0x2ce3d0 - 0x2e66bd Apple;Carbon;Multimedia PEF binary:
Apple;Carbon;Multimedia
0x2e7c00 - 0x2e998b Apple;Carbon;Networking PEF binary:
Apple;Carbon;Networking
0x30efa0 - 0x30f052 CFMPriv_CoreFoundation PEF binary: CFMPriv_CoreFoundation
0x30f260 - 0x30f315 CFMPriv_DVComponentGlue PEF binary:
CFMPriv_DVComponentGlue
0x30f550 - 0x30f5f3 CFMPriv_QuickTime PEF binary: CFMPriv_QuickTime
0x30f670 - 0x30f6e7 CFMPriv_System PEF binary: CFMPriv_System
0x30f990 - 0x30fa60 CFMPriv_CarbonSound PEF binary: CFMPriv_CarbonSound
0x30fae0 - 0x30fbb3 CFMPriv_CommonPanels PEF binary: CFMPriv_CommonPanels
0x30fc90 - 0x30fd4b CFMPriv_Help PEF binary: CFMPriv_Help
0x30fd50 - 0x30fe1a CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox
0x30fea0 - 0x30ff76 CFMPriv_HTMLRendering PEF binary: CFMPriv_HTMLRendering
0x30fff0 - 0x3100c3 CFMPriv_ImageCapture PEF binary: CFMPriv_ImageCapture
0x310150 - 0x310235 CFMPriv_NavigationServices PEF binary:
CFMPriv_NavigationServices
0x3102b0 - 0x310386 CFMPriv_OpenScriptingMacBLib PEF binary:
CFMPriv_OpenScriptingMacBLib
0x310460 - 0x31051e CFMPriv_Print PEF binary: CFMPriv_Print
0x310540 - 0x31060d CFMPriv_SecurityHI PEF binary: CFMPriv_SecurityHI
0x310690 - 0x310772 CFMPriv_SpeechRecognition PEF binary:
CFMPriv_SpeechRecognition
0x3107f0 - 0x3108c3 CFMPriv_CarbonCore PEF binary: CFMPriv_CarbonCore
0x310940 - 0x310a13 CFMPriv_OSServices PEF binary: CFMPriv_OSServices
0x310af0 - 0x310bb2 CFMPriv_AE PEF binary: CFMPriv_AE
0x310bc0 - 0x310c85 CFMPriv_ATS PEF binary: CFMPriv_ATS
0x310d00 - 0x310dd7 CFMPriv_ColorSync PEF binary: CFMPriv_ColorSync
0x310e60 - 0x310f43 CFMPriv_FindByContent PEF binary: CFMPriv_FindByContent
0x310fc0 - 0x31109a CFMPriv_HIServices PEF binary: CFMPriv_HIServices
0x311110 - 0x3111f0 CFMPriv_LangAnalysis PEF binary: CFMPriv_LangAnalysis
0x311280 - 0x311366 CFMPriv_LaunchServices PEF binary: CFMPriv_LaunchServices
0x311440 - 0x311517 CFMPriv_PrintCore PEF binary: CFMPriv_PrintCore
0x311520 - 0x3115e2 CFMPriv_QD PEF binary: CFMPriv_QD
0x3116e0 - 0x3117c9 CFMPriv_SpeechSynthesis PEF binary:
CFMPriv_SpeechSynthesis
0x405000 - 0x6931c8 WindowsMediaPlayer PEF binary: WindowsMediaPlayer
0x780000 - 0x7839ca SharpG726Decoder.component PEF binary:
SharpG726Decoder.component
0x8fe00000 - 0x8fe51fff dyld 43.1 /usr/lib/dyld
0x90000000 - 0x901a6fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901fe000 - 0x90202fff libmathCommon.A.dylib
/usr/lib/system/libmathCommon.A.dylib
0x90204000 - 0x90257fff com.apple.CoreText 1.0.0 (???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
0x90284000 - 0x90335fff ATS
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x90364000 - 0x9069dfff com.apple.CoreGraphics 1.256.14 (???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x90728000 - 0x90801fff com.apple.CoreFoundation 6.4.3 (368.12)
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9084a000 - 0x9084afff com.apple.CoreServices 10.4 (???)
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9084c000 - 0x9094efff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x909a8000 - 0x90a2cfff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90a56000 - 0x90acafff com.apple.framework.IOKit 1.4 (???)
/System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90ae4000 - 0x90af6fff libauto.dylib /usr/lib/libauto.dylib
0x90afd000 - 0x90dc2fff com.apple.CoreServices.CarbonCore 10.4.1 (611.1)
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90e25000 - 0x90ea5fff com.apple.CoreServices.OSServices 4.0 (4.0.0)
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x90eef000 - 0x90f2ffff com.apple.CFNetwork 10.4.2 (80)
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x90f44000 - 0x90f5cfff com.apple.WebServices 1.1.2 (1.1.0)
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
0x90f6c000 - 0x90feafff com.apple.SearchKit 1.0.3
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x9102f000 - 0x91056fff com.apple.Metadata 1.1 (121.6)
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x91066000 - 0x91074fff libz.1.dylib /usr/lib/libz.1.dylib
0x91077000 - 0x91239fff com.apple.security 4.0.1 (223)
/System/Library/Frameworks/Security.framework/Versions/A/Security
0x9133b000 - 0x91344fff com.apple.DiskArbitration 2.1
/System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9134b000 - 0x91372fff com.apple.SystemConfiguration 1.8.0
/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x91385000 - 0x9138dfff libbsm.dylib /usr/lib/libbsm.dylib
0x91391000 - 0x9140ffff com.apple.audio.CoreAudio 3.0.1
/System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9144d000 - 0x9144dfff com.apple.ApplicationServices 10.4 (???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x9144f000 - 0x91487fff com.apple.AE 1.5 (297)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x914a2000 - 0x9156dfff com.apple.ColorSync 4.4
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x915c2000 - 0x91655fff com.apple.print.framework.PrintCore 4.0 (172.1)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x9169b000 - 0x91758fff com.apple.QD 3.8.16 (???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x91796000 - 0x917f4fff com.apple.HIServices 1.5.0 (???)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x91822000 - 0x91845fff com.apple.LangAnalysis 1.6
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x91859000 - 0x9187efff com.apple.FindByContent 1.5
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
0x91891000 - 0x918d2fff com.apple.LaunchServices 10.4.3 (157)
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x918ed000 - 0x91901fff com.apple.speech.synthesis.framework 3.3
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x9190f000 - 0x91945fff com.apple.ImageIO.framework 1.0.2
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x91959000 - 0x91a1ffff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91a6c000 - 0x91a81fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91a86000 - 0x91aa2fff libJPEG.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91aa7000 - 0x91b16fff libJP2.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91b2d000 - 0x91b31fff libGIF.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91b33000 - 0x91b4bfff libRaw.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91b4e000 - 0x91b91fff libTIFF.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91b98000 - 0x91bb1fff libPng.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91bb6000 - 0x91bb9fff libRadiance.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91bbb000 - 0x91bbbfff com.apple.Accelerate 1.1.1 (Accelerate 1.1.1)
/System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91bbd000 - 0x91ca7fff com.apple.vImage 2.0
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x91caf000 - 0x91ccefff com.apple.Accelerate.vecLib 3.1.1 (vecLib 3.1.1)
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x91d3a000 - 0x91d5afff libmx.A.dylib /usr/lib/libmx.A.dylib
0x91d60000 - 0x91dc5fff libvMisc.dylib
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x91dcf000 - 0x91e61fff libvDSP.dylib
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x91e7b000 - 0x9240bfff libBLAS.dylib
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x92453000 - 0x92763fff libLAPACK.dylib
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x92790000 - 0x9281bfff com.apple.DesktopServices 1.3
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x9285d000 - 0x92a86fff com.apple.Foundation 6.4.1 (567.12)
/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92ba4000 - 0x92c82fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x92ca2000 - 0x92d90fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92e43000 - 0x92e43fff com.apple.Carbon 10.4 (???)
/System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92e45000 - 0x92e59fff com.apple.ImageCapture 3.0
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x92e71000 - 0x92e81fff com.apple.speech.recognition.framework 3.4
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x92e8d000 - 0x92ea2fff com.apple.securityhi 2.0 (203)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x92eb4000 - 0x92f3bfff com.apple.ink.framework 101.2 (69)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x92f4f000 - 0x92f5afff com.apple.help 1.0.3 (32)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x92f64000 - 0x92f91fff com.apple.openscripting 1.2.2 (???)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x92fab000 - 0x92fbbfff com.apple.print.framework.Print 4.0 (187)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x92fc7000 - 0x9302dfff com.apple.htmlrendering 1.1.2
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x9305e000 - 0x930b0fff com.apple.NavigationServices 3.4.1 (3.4)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x930dc000 - 0x930f9fff com.apple.audio.SoundManager 3.9
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x9310b000 - 0x93118fff com.apple.CommonPanels 1.2.2 (73)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x93121000 - 0x93431fff com.apple.HIToolbox 1.4.3 (???)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x94089000 - 0x94153fff com.apple.audio.toolbox.AudioToolbox 1.4.1
/System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x941a7000 - 0x941a7fff com.apple.audio.units.AudioUnit 1.4
/System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94598000 - 0x945a4fff libCSync.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x945e9000 - 0x945fdfff libRIP.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94603000 - 0x9486dfff com.apple.QuickTime 7.0.2
/System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94c98000 - 0x94cb5fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x9acaf000 - 0x9accdfff com.apple.OpenTransport 2.0
/System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
0x9ad4a000 - 0x9ad4bfff com.apple.iokit.dvcomponentglue 1.7.5
/System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
Model: PowerBook5,4, BootROM 4.8.6f0, 1 processors, PowerPC G4 (1.1), 1.5
GHz, 1 GB
Graphics: ATI Mobility Radeon 9700, ATY,RV360M11, AGP, 128 MB
Memory Module: SODIMM0/J25LOWER, 512 MB, DDR SDRAM, PC2700U-25330
Memory Module: SODIMM1/J25UPPER, 512 MB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 400.17 (3.90.34.0.p11)
Modem: Jump, , V.92, Version 1.0,
Bluetooth: Version 1.6.0f2, 2 service, 1 devices, 0 incoming serial ports
Network Service: AirPort, AirPort, en1
PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
Parallel ATA Device: MATSHITADVD-R UJ-825,
Parallel ATA Device: TOSHIBA MK8026GAX, 74.53 GB
USB Device: Bluetooth HCI, , Up to 12 Mb/sec, 500 mA
Has anyone experienced the same problem when trying to use Windows Media
Player with OS X Tiger?
Many, many thanks!
sinuhe@prodigy.net.mx - 17 Oct 2005 06:29 GMT
Hello ,
I have the same problem with Media Player since I have to upgrade it
for using Mac OS X 10,4,2
If you receive some help please share it with me and I will do the same
for you if some one help me on this matter.
Thanks
Roberto
Corentin Cras-Méneur - 20 Oct 2005 20:30 GMT
> Hello there,
>
[quoted text clipped - 3 lines]
>
> This is what I got from the error report:
I'm not very good with crash logs but what you sent us seems to indicate
a crash directly on launch (probably loading some settings). This would
be consistent with other reported fairly frequent pref and .plist
corruptions. Simply trash the pref and .plist file from your pref folder
to see if it fixes the problem.
Corentin
WMP FAQ: http://www.cortig.net/wordpress/?page_id=30
blog on MS apps for Mac: http://www.cortig.net/wordpress

Signature
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untz - 21 Oct 2005 01:32 GMT
Where do I find the plist and pref folder that needs to be trashed?
Regards,
Unnsse
> > Hello there,
> >
[quoted text clipped - 16 lines]
> WMP FAQ: http://www.cortig.net/wordpress/?page_id=30
> blog on MS apps for Mac: http://www.cortig.net/wordpress
Corentin Cras-Méneur - 21 Oct 2005 16:21 GMT
> Where do I find the plist and pref folder that needs to be trashed?
>
> Regards,
The path is listed in the FAQ I cited :-)
WMP FAQ: http://www.cortig.net/wordpress/?page_id=30
> - delete the WMP preference files:
> ~/Library/Preferences/Windows Media Player Prefs
> ~/Library/Preferences/com.microsoft.mediaplayer.plist
> (~/ represents your user folder)
Corentin

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http://www.mvps.org - http://mvp.support.microsoft.com
MVPs are not MS employees - Les MVP ne travaillent pas pour MS
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untz - 21 Oct 2005 21:46 GMT
Corentin,
Thanks for the information... I did this and rebooted Windows Media Player,
and got the same results... It crashed and then when I clicked on Terminal
and went to:
cd ~/Library/Preferences/
and did a "ls"
there were new Windows Media Player preferences and plist files / folders
created by the "crashed boot attempt".
Any suggestions?
Many, many thanks!
Corentin Cras-Méneur - 22 Oct 2005 20:46 GMT
> Corentin,
>
[quoted text clipped - 7 lines]
> there were new Windows Media Player preferences and plist files / folders
> created by the "crashed boot attempt".
Of course. When WMP launches and sees that there is no pref and .plist
file in this folder, it creates a brand new (clean) one.
Trashing these files actually has for sole purpose to delete corrupted
version of these files and let WMP re-create a clean new version.
Does the cras log indicate anything ?? Any reference to QuickTime for
instance ?? (some outdated third party QT codecs could make WMP crash).
Corentin

Signature
--- Mac:MS MVP (Francophone) ---
http://www.mvps.org - http://mvp.support.microsoft.com
MVPs are not MS employees - Les MVP ne travaillent pas pour MS
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untz - 21 Oct 2005 21:47 GMT
I tried this and the same problem still exists....
Any suggestions?
Many, many thanks!