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Mac Forum / Applications / Virtual PC / October 2004



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LEGAL ACTION AGAINST MS FOR THE VirtualPC 7 - 2GB+ RAM ISSUE?

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Scooter - 21 Oct 2004 02:45 GMT
This is too true: I have 3GB RAM in a dual G5, abd VPC7 truly screwed
up my primary drive.  I do not doubt that Microsoft knew prior to
releasing the product that this was a bug.  What really pisses me off
is the fact that the G5 is what neccessitated the development of VPC7.
Which means that a large number of people purchasing this product
have G5 computers. Which means they probably have a budget for
equipment.  Which means they probably have a little RAM.  Which means
they are probably GOING TO LOSE A LOT OF WORK when VPC7 screws up
their drive. Fatally.

I lost a lot of work.  It will have to be done over.  I already billed
for those hours.  The hours I spend rebuilding are lost hours - it
isn't my customers' fault that Microsoft knowingly released a
defective product.

Is anyone taking any legal action on this issue?  Please let me know.
William Smith - 21 Oct 2004 04:23 GMT
> I lost a lot of work.  It will have to be done over.  I already billed
> for those hours.  The hours I spend rebuilding are lost hours - it
> isn't my customers' fault that Microsoft knowingly released a
> defective product.

While I sympathize with your lost work and time, many other things as
well can cause data loss. If your drive had failed would you want to sue
Apple? If a power surge fried your machine would you want to sue the
electric company?

You'd probably have a case if Microsoft did knowingly publish software
they knew could destroy data, but the burden would be on you to show
intent or negligence on their part.

Apart from this, failure to protect your important data with backups can
be seen as negligence on your part. Backup maintenance is a bother to
implement sometimes but it's necessary whether you're in the right or
the wrong of a situation.

bill
Signature

William M. Smith
(Microsoft Interop MVP)

Bill Leeper - 21 Oct 2004 14:47 GMT
>>I lost a lot of work.  It will have to be done over.  I already billed
>>for those hours.  The hours I spend rebuilding are lost hours - it
[quoted text clipped - 16 lines]
>
> bill

I learned many years ago that when dealing with MS software backups are
essential. I cloned my primary drive prior to installing VPC7 and am
glad I did because I had to use it to recover my system.
Robin Jackson - 21 Oct 2004 20:39 GMT
>> bill
>
> I learned many years ago that when dealing with MS software backups are
> essential. I cloned my primary drive prior to installing VPC7 and am
> glad I did because I had to use it to recover my system.

Me too.

First conversion failed but I HAD made a copy of my VPC document prior to
trying the upgrade and am VERY glad I did.

Robin
Gene van Troyer - 27 Oct 2004 02:31 GMT
On 10/21/04 12:23 PM, in article
mecklists-0ABB70.22233720102004@msnews.microsoft.com, "William Smith"
<mecklists@REMOVETHIS.mn.rr.com> wrote:

> Apart from this, failure to protect your important data with backups can
> be seen as negligence on your part. Backup maintenance is a bother to
> implement sometimes but it's necessary whether you're in the right or
> the wrong of a situation.

Well, it's not that bothersome anymore. I use Carbon Copy Cloner and update
to a mirrored drive every day. It amazes me that anyone would create huge
files and not back them up. ANYthing can cause cause data loss.

On 10/21/04 10:47 PM, in article 10nffg4d75qh293@corp.supernews.com, "Bill
Leeper" <wleeper@actionnet.net> wrote:

> I learned many years ago that when dealing with MS software backups are
> essential. I cloned my primary drive prior to installing VPC7 and am
> glad I did because I had to use it to recover my system.

This isn't just an issue regarding MS products.

Gene van Troyer
-------------------------------------------
| Office 2004 | OSX.3.4 | PBG4 | iMac 20" |
-------------------------------------------
Bill Leeper - 27 Oct 2004 05:34 GMT
> On 10/21/04 12:23 PM, in article
> mecklists-0ABB70.22233720102004@msnews.microsoft.com, "William Smith"
[quoted text clipped - 22 lines]
> | Office 2004 | OSX.3.4 | PBG4 | iMac 20" |
> -------------------------------------------

My point really was that coming from a PC background for more years than
 I like to think about I learned that backing up is essential. More of
my problems requiring the use of backups was as a result of OS failures
than any other cause. Anyway, the backup philosophy carried over to the
Mac side and while I feel that it is not as critical to backup before
installing every program, I was taking no chances when installing a MS
program. Let's just say that all those years on the PC side have made me
a bit gun shy where they are concerned and leave it at that.   :-)
 
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