Virtual PC 7 Upgrade Will Not Install

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Rebecca Everett - 21 Jan 2005 15:41 GMT

I just purchased Virtual PC Version 7 for Mac. I'm upgrading from
Connectix Virtual PC 5 with Windows XP. I am running OS 10.3.7 on a
Dual 450 G4 with 1.38 GB SDRAM. The product info says it will upgrade
from ver. 5 but the installer won't run. HELP!!!!!

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Steve Jain - 21 Jan 2005 18:57 GMT

>I just purchased Virtual PC Version 7 for Mac. I'm upgrading from
>Connectix Virtual PC 5 with Windows XP. I am running OS 10.3.7 on a
>Dual 450 G4 with 1.38 GB SDRAM. The product info says it will upgrade
>from ver. 5 but the installer won't run. HELP!!!!!

Have you followed the necessary steps posted previously on the
newsgroup?

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Steve Jain, Virtual PC for Windows MVP
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Rebecca Everett - 21 Jan 2005 20:17 GMT

> >I just purchased Virtual PC Version 7 for Mac. I'm upgrading from
> >Connectix Virtual PC 5 with Windows XP. I am running OS 10.3.7 on a
[quoted text clipped - 9 lines]
> no warranties, and confers no rights.
> You assume all risk for your use."

How/where/underwhat headings, etc. can I look that up? I'm finding this
a bit confusing, first time here, I didn't see that can you direct me?
I appreciate your help. Thanks, Rebecca

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Rebecca Everett - 21 Jan 2005 21:17 GMT

PS- Connectix Virtual PC 5.0.4 hangs then crashes when I try to start
Windows XP Home Edition, which is why I ordered the VPC 7 upgrade to
begin with. It worked back when I was running OS 10 but it was never
very stable and crashed often. Rebecca

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Steve Jain - 21 Jan 2005 21:50 GMT

>PS- Connectix Virtual PC 5.0.4 hangs then crashes when I try to start
>Windows XP Home Edition, which is why I ordered the VPC 7 upgrade to
>begin with. It worked back when I was running OS 10 but it was never
>very stable and crashed often. Rebecca

If you have Windows XP installed from VPC 5, then you start VPC 7 and
import it...click New...click Import from a previous version...locate
the XP home and continue following the screen prompts.

There is no reason to start VPC5 if you're going to import it into
VPC7.

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Steve Jain, Virtual PC for Windows MVP
Website: http://www.essjae.com
"This posting is provided "AS IS" with
no warranties, and confers no rights.
You assume all risk for your use."

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Rebecca Everett - 27 Jan 2005 23:38 GMT

But when I click the "Install Virtual PC" icon the insall program opens
and there it stops, does nothing more. So, how can I install the
upgrade if it won't kick in to install? VP7 Just won't start
installing.
Rebecca

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Steve Jain - 28 Jan 2005 01:11 GMT

>But when I click the "Install Virtual PC" icon the insall program opens
>and there it stops, does nothing more. So, how can I install the
>upgrade if it won't kick in to install? VP7 Just won't start
>installing.
>Rebecca

That wasn't clear to me in your first post. I think you'll need to
contact MS support.
http://www.microsoft.com/mac/support.aspx

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Steve Jain, Virtual PC for Windows MVP
Website: http://www.essjae.com
"This posting is provided "AS IS" with
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Rebecca Everett - 28 Jan 2005 01:24 GMT

Great, I get to pay $35 to ask an f'ing ? about an $80 product! What a
wonderful company, it's no wonder Bill Gates is the wealthyest in the
country, he gets to charge us coming and going.

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Paul - 28 Jan 2005 20:22 GMT

Hi Rebecca,

No worries. You will not have to pay for tech support on this issue.
Installation and upgrading issues are ALWAYS free at Microsoft. Call and
they will walk you right thru the upgrade.

On 1/27/05 9:24 PM, in article
1106875481.843130.267070@z14g2000cwz.googlegroups.com, "Rebecca Everett"
<rseverett@hotmail.com> wrote:

> Great, I get to pay $35 to ask an f'ing ? about an $80 product! What a
> wonderful company, it's no wonder Bill Gates is the wealthyest in the
> country, he gets to charge us coming and going.

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Steve Jain - 28 Jan 2005 20:34 GMT

>Hi Rebecca,
>
[quoted text clipped - 9 lines]
>> wonderful company, it's no wonder Bill Gates is the wealthyest in the
>> country, he gets to charge us coming and going.

I'm not sure that's true for VPC7. The VPC6 support area says that
installation and upgrade issues are free, but this isn't mentioned in
the VPC7 area.

Signature

Steve Jain, Virtual PC for Windows MVP
Website: http://www.essjae.com
"This posting is provided "AS IS" with
no warranties, and confers no rights.
You assume all risk for your use."

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John McGhie - 29 Jan 2005 07:58 GMT

No. Microsoft support policy is that "Can't install" questions are ALWAYS
free. If the automated system charges your credit card, the technician will
reverse the charge when you speak to them.

Now: I had a similar experience to yours when I mistakenly removed the
first CD before I was told to. I solved that by:

1) Delete everything named Virtual PC from your hard drive (except, of
course, the old one you want to upgrade)

2) Start the installation again

3) This time, leave the first CD in the drive and let it reboot

4) You may never need the second CD. If you do, it will explicitly ask for
it.

Hope this helps

On 28/1/05 12:24 PM, in article
1106875481.843130.267070@z14g2000cwz.googlegroups.com, "Rebecca Everett"
<rseverett@hotmail.com> wrote:

> Great, I get to pay $35 to ask an f'ing ? about an $80 product! What a
> wonderful company, it's no wonder Bill Gates is the wealthyest in the
> country, he gets to charge us coming and going.

Signature

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <john@mcghie.name>
Consultant Technical Writer
Sydney, Australia +61 4 1209 1410

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Steve Jain - 28 Jan 2005 22:15 GMT

Does the vpc5 installer still work and install VPC5 on your Mac?

How long have you waited for the VPC7 installer to start?

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Steve Jain, Virtual PC for Windows MVP
Website: http://www.essjae.com
"This posting is provided "AS IS" with
no warranties, and confers no rights.
You assume all risk for your use."

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Mac Forum / Applications / Virtual PC / January 2005

Virtual PC 7 Upgrade Will Not Install