The Mac cannot connect to the Windows-based computer.

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paulgoade@officeformac.com - 30 Apr 2008 21:21 GMT

Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC

I get the following message when I try to connect to my Windows Vista laptop from my G5 OS X Leopard Mac.

- I am using RDC Beta 3 (080409).
- I use my Windows Vista laptop at work on a domain (ntdev.corp.microsoft.com).
- I can ping my laptop via IP address from Mac.
- Using the Terminal app on my Mac, typing the command "telnet windows_ip_address 3389" shows me "windows_ip_address: nodename nor servname provided, or not known"

The Mac cannot connect to the Windows-based computer.

This problem can occur if:
- The Windows-based computer is not set up to accept remote connections.
- The Windows-based computer is not turned on.
- The Mac, or the Windows-based computer is experiencing network problems.

Try connecting to the Windows-based computer again, or contact your administrator.

What are the troubleshooting steps to correct this problem?

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Robert Peirce - 01 May 2008 02:15 GMT

> Operating System: Mac OS X 10.5 (Leopard)
> Processor: Power PC
[quoted text clipped - 21 lines]
>
> What are the troubleshooting steps to correct this problem?

Have you ever connected before? I connect to Windows Terminal Server
without any problem. It is set up to accept remote connections. I
think your laptop may require additional software, but I don't know
enough to tell you what it needs.

I cannot telnet either, so that may not be a reasonable test.

Signature

Robert B. Peirce, Venetia, PA 724-941-6883
bob AT peirce-family.com [Mac]
rbp AT cooksonpeirce.com [Office]

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Mac Forum / Applications / Other MS Products / May 2008

The Mac cannot connect to the Windows-based computer.