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Mac Forum / General / General / May 2006Netscape 7.2 in OS X won't print
I have a client that is has an issue with printing web pages and email from Netscape 7.2. He has a G5 and is running 10.4.6. The issue is that when he tries to print, it looks like the print job goes to the printer queue but does make it and it does not give an error. When I looked at the printer queue it does not show a job. I have narrowed it down to strictly a Netscape issue, it will print from any other application, Netscape is the only one with the issue. Also, it is not limited to one printer. The client has a local printer, an Epson Color Stylus 980 connected through USB and a printer HP laserjet 2660n connected through the network, both printers do the same thing. I have tried the following items with no luck: · I have turned the print jobs off and on with no luck. · Uninstalled and reinstalled both printers · Uninstalled and reinstalledNetscape. · Repaired Disk Permissions. · Reset Printer System · Downloaded and used Printer Setup Repair 5.05 Is there any other options or has anyone else seen this problem and have a fix? Any help would be appreciated. Thanks > I have a client that is has an issue with printing web pages and email > from Netscape 7.2. He has a G5 and is running 10.4.6. The issue is [quoted text clipped - 20 lines] > > Thanks Install Firefox. As this has the same core software, the user experience is very similar. StephenC Thanks for the reply, but the client uses Netscape mail and that is the main reason he uses Netscape. He won't move out of Netscape mail. Anything else to look in the system? Bryan > Thanks for the reply, but the client uses Netscape mail and that is the > main reason he uses Netscape. He won't move out of Netscape mail. > > Anything else to look in the system? Mozilla will look and feel like Netscape for the most part. Two things to do: Check Prefs in Netscape and toggle on and then off "Fit to Page" in print dialogue. If no joy, set up a new Profile for testing.  Signaturejohn mcwilliams > Thanks for the reply, but the client uses Netscape mail and that is the > main reason he uses Netscape. He won't move out of Netscape mail. > > Anything else to look in the system? > > Bryan Netscape "mail" as netscape webmails IMAP interface or the program to access his isp/corparate account? If it is netscape.net webmail, they made the entire site as Macromedia Flash application now, it is way improved. Let him check. If it is only about the program, he can move to Mozilla latest. It is Netscape minus AOL features. Same interface, same place buttons, same way of working. http://www.mozilla.org/products/mozilla1.x/ It should have hundreds (if not thousands) bug fixes compared to AOL Netscape 7.2 . I still think AOL should ship Netscape "8" and base it on Camino with a huge donation to the project. Look at numbers, people still download and use it. Ilgaz We tried moving him to the latest Mozilla suite and he is having the same printing problem in Mozilla. I am at a complete loss on what the problem could be. BTW, he uses the "mail" program to access isp/company email account. Are their preference items what would effect both Netscape and Mozilla printing? Thanks, Bryan > > Thanks for the reply, but the client uses Netscape mail and that is the > > main reason he uses Netscape. He won't move out of Netscape mail. [quoted text clipped - 22 lines] > > Ilgaz > We tried moving him to the latest Mozilla suite and he is having the > same printing problem in Mozilla. I am at a complete loss on what the [quoted text clipped - 33 lines] >> >> Ilgaz Both use the same core code. Netscape is tweaked somewhat, but they are similar enough that they use the same preferences, *I believe*. Since both programs are having the same issue it is likely a preferences problem. I would back up the user data (saved emails, bookmarks, etc.), and then try fixing/deleting preferences. Have you tried Preferential Treatment? StephenC Using a new profile is the next step I am taking. I will try to see if the problem shows up under a different profile. I had not heard of preferential treatment. I will give that a try,thank you. Bryan > > We tried moving him to the latest Mozilla suite and he is having the > > same printing problem in Mozilla. I am at a complete loss on what the [quoted text clipped - 42 lines] > > StephenC |
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