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Mac Forum / Applications / PowerPoint / May 2008PowerPoint Mac 2004, audio file problem
I have set up a presentation to run continually, the first time through the presentation the audio playes fine through a series of slides as it should, the second time through the presentation it stops playing after the first slide. Does anybody know a fix or workaround for this problem? Joseph How have you inserted the audio into your powerpoint presentation? Did you insert > sounds > from file? or is the audio added as part of a 'slide' transition? Cheers TAJ Simmons awesome - powerpoint backgrounds, http://www.awesomebackgrounds.com free powerpoint templates, tutorials, hints, tips and more... >I have set up a presentation to run continually, the first time > through the [quoted text clipped - 5 lines] > > Does anybody know a fix or workaround for this problem? When I receive a PPS file that is supposed to include audio, none is heard. Ongoing issue for months. > When I receive a PPS file that is supposed to include audio, none is heard. > Ongoing issue for months. This may shed some light: Sounds/Movies don't play, images disappear or links break when I move or email a presentation http://www.pptfaq.com/FAQ00155.htm ================================================ Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ Hi, Most likely the creator of the file did it wrong. There¹s an FAW about it. Sounds/Movies don't play, images disappear or links break when I move or email a presentation http://www.pptfaq.com/FAQ00155.htm -Jim Quoting from "Max" <Max>, in article ee7f533.2@webcrossing.caR9absDaxw, on [DATE: > When I receive a PPS file that is supposed to include audio, none is heard. > Ongoing issue for months.  SignatureJim Gordon Mac MVP MVPs are not Microsoft Employees MVP info http://mvp.support.microsoft.com/ Incoming emails with PowerPoint - often PowerPoint will not respond and I have to force quit, in essence, I cannot view the presentation at all. Other times, the presentation will play but the music will not. I have a Mac OSX 10.4.11 and PowerPoint 2004 for Mac, version 11.3.2. Any ideas out there? Same issue for me. I have never heard the audio from a .pps file, no doubt created in Powerpoint for Windows. The images display perfectly, but silently. I have tried Powerpoint for Mac (2004), Keynote 2008, and Open Office, all with the same results, great photos no sound. I can even find the sound file, always a slide transition on the first slide and always a .wav file. I've tried opening the file in Windows, then resaving as a .ppt, then opening in one of the Mac programs. Same results, .ppt file works fine in Windows, but in any of the Mac programs, great photos, no sound. Quoting from "Mark" <Mark>, in article ee7f533.7@webcrossing.caR9absDaxw, on [DATE: > Same issue for me. I have never heard the audio from a .pps file, no doubt > created in Powerpoint for Windows. The images display perfectly, but silently. [quoted text clipped - 5 lines] > .ppt file works fine in Windows, but in any of the Mac programs, great photos, > no sound. Hi Mark, This article explains the situation and what can be done to correct the situation: Sounds/Movies don't play, images disappear or links break when I move or email a presentation http://www.pptfaq.com/FAQ00155.htm -Jim SignatureJim Gordon Mac MVP MVPs are not Microsoft Employees MVP info http://mvp.support.microsoft.com/ I'm kind of having the same problem. What's happening is that I'm putting a music file onto one slide, but the music won't play for the rest of the presentation. It's only playing on that one slide. Quoting from "Hong Nga" <>, in article ee7f533.9@webcrossing.caR9absDaxw, on [DATE: > I'm kind of having the same problem. What's happening is that I'm putting a > music file onto one slide, but the music won't play for the rest of the > presentation. It's only playing on that one slide. Hi, That¹s another common, but very different problem. It, too, has its own web page: Play sounds across multiple slides http://pptfaq.com/FAQ00047.htm -Jim SignatureJim Gordon Mac MVP MVPs are not Microsoft Employees MVP info http://mvp.support.microsoft.com/ > Thats another common, but very different problem. It, too, has its own web > page: > > Play sounds across multiple slides > href="http://pptfaq.com/FAQ00047.htm"http://pptfaq.com/FAQ00047.htm Are the instrux there more or less workable for 2008, Jim? ================================================ Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ Quoting from "Steve Rindsberg" <abuse@localhost.com>, in article VA.00003d4c.6b610bad@localhost.com, on [DATE: >> Thats another common, but very different problem. It, too, has its own web >> page: [quoted text clipped - 9 lines] > PPTools: www.pptools.com > ================================================ Hi Steve, Yes, the Mac versions of PowerPoint are pretty much the same as the PC versions. WAV files are handled the same way with the 100 kb file size default setting in preferences (PowerPoint > Preferences > General > Link sounds with file size greater than ... Kb All other sounds are handled by QuickTime. The current version of QuickTime supports these formats followed by their respective file extensions: AIFF audio: aiff, aif, aifc, cdda uLaw/AU audio: au, snd, ulw MIDI: mid, midi, smf, kar QUALCOMM Purevoice audio: qcp Sound Designer II: sd2 GSM audio: gsm AMR Studio: AMR AAC audio: aac, adts CAF audio: caf AC3 audio: ac3 WAVE audio: wav,bwf Not all of the above are turned on by default in QuickTime's preferences. Use the Apple menu and choose System Preferences to turn the settings on and off. Click the QuickTime icon and go to the Advanced tab. Click MIME settings and then click the disclosure triangle next to Audio to find the checkboxes to turn each type on or off. If you want to use a sound file from an audio CD, PowerPoint 2004 & 2008 on the Mac will rip it for you. Use Insert > Movies and Sounds > Play CD Audio track. Then select the tracks and the timings within the tracks that you want to play. Setting the custom animation so that the sound plays across slides is pretty much the same, too. Right click, choose Custom Animation, and adjust the settings there. -Jim SignatureJim Gordon Mac MVP MVPs are not Microsoft Employees MVP info http://mvp.support.microsoft.com/ > Quoting from "Steve Rindsberg" <abuse@localhost.com>, in article > VA.00003d4c.6b610bad@localhost.com, on [DATE: [quoted text clipped - 46 lines] > track. Then select the tracks and the timings within the tracks that you > want to play. Updated ... thanks, Jim. One question though: IIRC, on the PC, inserting an Audio Track from CD creates a link rather than ripping the sound file. Is it actually different in 2004/2008? And if so, does it rip to a file and create a link to it, or rip to WAV and embed? (well, Steve, you COULD try it ...) Yeah, but the office is a mess, the mac's buried under a rubble of books and papers ... at least I *think* it's under there somewhere ... excuses mumble mumble excuses .... ================================================ Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ Quoting from "Steve Rindsberg" <abuse@localhost.com>, in article VA.00003d50.6c602066@localhost.com, on [DATE: >> Quoting from "Steve Rindsberg" <abuse@localhost.com>, in article >> VA.00003d4c.6b610bad@localhost.com, on [DATE: [quoted text clipped - 64 lines] > PPTools: www.pptools.com > ================================================ Hi Steve, I tried it. The Insert Sound from CD process creates a link and does not embed the sound. It will not rip the sound file nor does it create a linked audio file if you use File > Save As > PowerPoint package and the sound is also lost if using File > Make Movie. The only way the sound plays is if the music CD is in the CD drive. So this option is not the best way to play audio in a presentation. -Jim SignatureJim Gordon Mac MVP MVPs are not Microsoft Employees MVP info http://mvp.support.microsoft.com/ > I tried it. Thanks ... > The Insert Sound from CD process creates a link and does not > embed the sound. It will not rip the sound file nor does it create a linked [quoted text clipped - 3 lines] > The only way the sound plays is if the music CD is in the CD drive. So this > option is not the best way to play audio in a presentation. True. On the other hand, that makes it easier for me. Nothing's changed from the earlier versions / Windows versions of PPT. No need for a rewrite. Whew. ================================================ Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ Quoting from "Steve Rindsberg" <abuse@localhost.com>, in article VA.00003d54.71f8b59c@localhost.com, on [DATE: >> I tried it. > [quoted text clipped - 17 lines] > PPTools: www.pptools.com > ================================================ Today I noticed that Insert > Movies and Sounds > Sound from File lets you browse your iTunes sounds and playlists. When I select a sound sometimes it imports and sometimes it doesn't. I can't find what's in common with which ones can and which ones can't be imported, but when I save as a PowerPoint package PowerPoint does copy the sounds into the new folder that it makes. SignatureJim Gordon Mac MVP MVPs are not Microsoft Employees MVP info http://mvp.support.microsoft.com/ > Quoting from "Steve Rindsberg" <abuse@localhost.com>, in article > VA.00003d54.71f8b59c@localhost.com, on [DATE: [quoted text clipped - 26 lines] > ones can and which ones can't be imported, but when I save as a PowerPoint > package PowerPoint does copy the sounds into the new folder that it makes. In iTunes, some sounds will have DRM and some won't, I suspect. Windows PPT respects DRM and won't let you use rights-managed sounds. It's likely that it's the same on this side of the gulch. ;-) ================================================ Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ Quoting from "Steve Rindsberg" <abuse@localhost.com>, in article VA.00003d77.0fe94ef7@localhost.com, on [DATE: >> Today I noticed that Insert > Movies and Sounds > Sound from File lets you >> browse your iTunes sounds and playlists. When I select a sound sometimes it [quoted text clipped - 7 lines] > likely > that it's the same on this side of the gulch. ;-) That very well could be. But in ppt 2004 I was able to import a wav file I made but the same file would not work in ppt 2008. I'd like to think there was rhyme and reason, but I think it's probably just a bug. -Jim SignatureJim Gordon Mac MVP MVPs are not Microsoft Employees MVP info http://mvp.support.microsoft.com/ > Quoting from "Steve Rindsberg" <abuse@localhost.com>, in article > VA.00003d77.0fe94ef7@localhost.com, on [DATE: [quoted text clipped - 14 lines] > made but the same file would not work in ppt 2008. I'd like to think there > was rhyme and reason, but I think it's probably just a bug. Argghh. I don't know offhand whether WAV even supports DRM, come to think of it. I'll ask around. But it does seem to have more legs than that. ================================================ Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ From Mark2, was Mark, can't remember what email address I used originally. I appreciate the answer from Jim Gordon, but the question is still unanswered. The reference he gave tells how to make a PPT file that everyone can use. Once made there is no mention of how to "fix" it. I have fixed the problem by telling folks not to send me pps files with sound in them. I think the real answer is that "it just can't be done." Once the file is made into pps on a Windows machine, it's done, you can't get sound from it on a Mac, any Mac, ever. Quoting from "mark2@officeformac.com" <mark2@officeformac.com>, in article ee7f533.20@webcrossing.caR9absDaxw, on [DATE: > From Mark2, was Mark, can't remember what email address I used originally. I > appreciate the answer from Jim Gordon, but the question is still unanswered. [quoted text clipped - 4 lines] > Windows machine, it's done, you can't get sound from it on a Mac, any Mac, > ever. Hi, It sounds like (oooo a pun!) the problem is not Mac vs Windows, it's that the Windows people don't understand how to embed a sound into a PowerPoint presentation. If a sound is embedded, that means the sound is now part of the PowerPoint file itself. But if a sound is linked, then the sound is played from the file location that the sound file happens to be located. PowerPoint keeps the entire file path, but that path is most likely valid only on the computer on which the presentation was made. If the presentation is sent to another computer by email or any other means, then the link is broken - even if the sound file is sent along with the presentation. So the person who made the presentation in the first place had to know enough to use a WAV file format for the sound and to change the powerpoint preference on the General tab in Windows PowerPoint so that the file size is larger than the file size of the sound file. Otherwise it just won't play on any other computer - Mac or PC. It can be done - and quite easily, once the Windows people learn a few simple things about the way PowerPoint works. -Jim SignatureJim Gordon Mac MVP MVPs are not Microsoft Employees MVP info http://mvp.support.microsoft.com/ > That very well could be. But in ppt 2004 I was able to import a wav file I > made but the same file would not work in ppt 2008. I'd like to think there > was rhyme and reason, but I think it's probably just a bug. Just a bit of followup, though it's by no means clear that this is the issue in this particular thread ... WAV files can indeed carry DRM information. Previous versions of PPT didn't pay any attention to DRM but on the Windows side they have since PPT 2003. You can no longer embed or even use media that's DRM protected. If 2008 now honors DRM protection (which I suspect it does), that could account for some failures to play media. In those cases, the file would fail to import in the first place rather than fail to play on Computer B after having been imported into a presentation on Computer A. ================================================ Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ I just stumbled on this thread but it is adressing a problem I have been trying to solve for a while. As described by others, I sometimes get Windows .pps files with music imbedded. These are typically photo slide shows, sometimes with poetry, and classical music. However, contrary to what has been discussed above, the slide shows play the music without any problems on a Windows PC with PPT 2002. But the music refuses to play on my Mac with PPT 2004. So it is clearly not an issue of the music file not having been included when the presentation was sent. If I inspect the presentation, I can see that the music is in a .wav file associated with the slide transition for the first slide and the "Loop until next" check box is checked. All the other slide transitions have no sound associated. The music is obviously imbedded in the presentation as it will play by itself on the PC. As sugested by Jim Gordon earlier, I checked the QuickTime Mime settings and WAVE audio is checked. Any thoughts on what the problem could be and how to fix it. TIA. Yves. > I just stumbled on this thread but it is adressing a problem I have been trying to solve for a while. As described by others, I sometimes get Windows .pps files with music imbedded. These are typically photo slide shows, sometimes with poetry, and classical music. > [quoted text clipped - 7 lines] > > TIA. Yves. Hi, If you provide a download link we can take a look at the file and try it on our machines. Thanks. -Jim SignatureJim Gordon Mac MVP MVPs are independent experts who are not affiliated with Microsoft. http://mvp.support.microsoft.com/ Here, try this. illaberek.floppy.hu/Festival_de_tulipan_.pps Thanks. Yves Yves, Save the Festival_de_tulipan_.ppt as a Web Page at the Desktop. Close Festival_de_tulipan_.ppt Open again Festival_de_tulipan_.ppt and select in Transition (Sound --> Other sound) the sound (sound003.wav) that you'll find in the folder at your desktop, Apply. Save as Festival_de_tulipan_Yves.ppt The ppt will weight 4,1 Mb (2,9 Mb before) but you'll hear the music... Very cordialmente Enric SignatureEnric Mañas [PowerPoint MVP] > Here, try this. > > illaberek.floppy.hu/Festival_de_tulipan_.pps > > Thanks. Yves Thanks, that works. I must admit though that I was looking for a more "change a few settings or install some plug-in" type of solution that would not involve doing a manipulation on every file. The reason is that I have a few friends that are not very tech savvy that were complaining to me about this problem and I would like to be able to simply tell them (or do it myself on their machine), "do this and this" and then all the slide shows they get would play correctly, including the music, without having to do anything else. Is this a pipe dream or can we think of a solution of this type. TIA. Yves. Yves, Just closed the Mac... ;-) Surely "they" are using *something* (CDex or something similar) to add a riff-wave header to mp3-sounds to wavify the mp3 (keeping the low weight of the mp3) and fooling Windows-PowerPoint telling him that the mp3 is a wave. That works in Windows... The wavefied-mp3 do not work on the Mac side... And it is worse if the sound is inserted in the Transition... If you make the change, the ppt will work on Mac and Windows... but the ppt will "weight" more... Very cordialmente Enric SignatureEnric Mañas [PowerPoint MVP] > Thanks, that works. > [quoted text clipped - 11 lines] > > TIA. Yves. I have a sound problem in PPT for Mac: I designed a presentation using PPT 2004, but when I transferred it to a newer Mac using PPT 2008, even though my sound files remain linked, they do not respond in the same manner: a file that used to stop playing when a new file is activated continues to play at the same time as the newly selected sound. If fact, I can't even stop the first sound by double clicking on it prior to selecting the next sound file - it just restarts. The sound links are all inserted into one slide (there are many similar slides); my intention is to select one sound file at a time, starting or stopping them whenever I choose. Any recommendations? > When I receive a PPS file that is supposed to include audio, none is heard. Ongoing issue for months. >> When I receive a PPS file that is supposed to include audio, none is heard. Ongoing issue for months. Hi, This question gets asked almost every day, so there's a nice explanation on this web page: Sounds/Movies don't play, images disappear or links break when I move or email a presentation http://pptfaq.com/FAQ00155.htm SignatureJim Gordon Mac MVP MVPs are independent experts who are not affiliated with Microsoft. http://mvp.support.microsoft.com/ Visit my blog http://blog.360.yahoo.com/blog-i7JMeio7cqvhotIUwCzaJWq9 > Incoming emails with PowerPoint - often PowerPoint will not respond and I have to force quit, in essence, I cannot view the presentation at all. Other times, the presentation will play but the music will not. I have a Mac OSX 10.4.11 and PowerPoint 2004 for Mac, version 11.3.2. > > Any ideas out there? Hi, I have exactly the same problem with the same OS version and the same PP version. Please, someone help us!!! :frown: >> Incoming emails with PowerPoint - often PowerPoint will not respond and I have to force quit, in essence, I cannot view the presentation at all. Other times, the presentation will play but the music will not. I have a Mac OSX 10.4.11 and PowerPoint 2004 for Mac, version 11.3.2. >> [quoted text clipped - 4 lines] > I have exactly the same problem with the same OS version and the same PP version. > Please, someone help us!!! :frown: Hi, I've also noticed that some PowerPoint presentations will hang in PowerPoint 2004, but the same presentations will play in PowerPoint 2008 and NeoOffice. When this happens you should use PowerPoint's Help > Send Feedback feature and offer to send Microsoft the offending presentation along with your contact information. I don't know if Microsoft plans any more updates to the 2004 product, but it's worth a shot. If you don't want to spend the money on PowerPoint 2008, give NeoOffice a try http://www.neooffice.org/ - it's free. You probably won't find NeoOffice suitable to be your first choice for presentations, but if you get that occasional problem presentation it's worth giving it a shot. Expect the presentation to play slowly with ugly fonts, but at least it might play. The sound problem is something altogether different. The PowerPoint FAQ addresses this issue: http://pptfaq.com/FAQ00155.htm I think that the sound problems could be greatly alleviated if PowerPoint embedded, rather than linked, sounds and videos by default. If you agree that this is a good idea, please send feedback to Microsoft (use PowerPoint's Help > Send Feedback feature)and maybe in the next new version of PowerPoint they will change the way PowerPoint works. Thanks. -Jim SignatureJim Gordon Mac MVP MVPs are independent experts who are not affiliated with Microsoft. http://mvp.support.microsoft.com/ Visit my blog http://blog.360.yahoo.com/blog-i7JMeio7cqvhotIUwCzaJWq9 |
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