> If that _still_ doesn't produce the pesky critter, try launching Word...

Signature
Regards |:>)
Bob Jones
[MVP] Office:Mac
On Aug 17, 10:12 am, "CyberTaz" <typegeneraltaz1ATcomcastdotnet>
wrote:
> > If that _still_ doesn't produce the pesky critter, try launching Word...
>
[quoted text clipped - 4 lines]
> Bob Jones
> [MVP] Office:Mac
I've tried both ideas; no go. I tried launching Word with the shift
key held as you suggested and saw the formatting toolbars then I tried
to do this with PowerPoint where my problem is and could not see the
formatting toolbar (just the standard and the formatting palette.) Do
you think I should uninstall Microsoft Office and then reinstall?
PS - thanks for all your suggestions on this matter
CyberTaz - 18 Aug 2007 16:41 GMT
Absolutely not - reinstalling apps rarely fixes anything because the apps
themselves rarely go sour :-)
Go to the page shown below & follow the instructions for Damaged Preferences
& Settings - except that you don't need to be concerned about the Font Cache
in this situation.
Regards |:>)
Bob Jones
[MVP] Office:Mac
On 8/18/07 8:37 AM, in article
1187440639.356045.304150@z24g2000prh.googlegroups.com, "mlynde"
> On Aug 17, 10:12 am, "CyberTaz" <typegeneraltaz1ATcomcastdotnet>
> wrote:
[quoted text clipped - 13 lines]
> you think I should uninstall Microsoft Office and then reinstall?
> PS - thanks for all your suggestions on this matter
mlynde - 19 Aug 2007 12:19 GMT
> Absolutely not - reinstalling apps rarely fixes anything because the apps
> themselves rarely go sour :-)
[quoted text clipped - 28 lines]
> > you think I should uninstall Microsoft Office and then reinstall?
> > PS - thanks for all your suggestions on this matter
O.K. It sounds like a good idea but I can't "see" the pages you linked
re: Damaged Preferences and Settings. Could you resend them to me
please? Thank you
CyberTaz - 19 Aug 2007 13:46 GMT
You couldn't "see" the link because I didn't include it - another Senior
Moment during which Command+V seems to have escaped my attention:-)
http://word.mvps.org/Mac/DamagedPrefs.html
Perhaps you'll be better able to see it this time!
Regards |:>)
Bob Jones
[MVP] Office:Mac
On 8/19/07 7:19 AM, in article
1187522399.568010.6610@q3g2000prf.googlegroups.com, "mlynde"
>> Absolutely not - reinstalling apps rarely fixes anything because the apps
>> themselves rarely go sour :-)
[quoted text clipped - 32 lines]
> re: Damaged Preferences and Settings. Could you resend them to me
> please? Thank you
CyberTaz - 19 Aug 2007 13:56 GMT
PS - I should also have added that you'll actually be looking for files that
contain "PowerPoint" in place of "Word" and there's another in the
Preferences folder itself by the name of:
com.microsoft.PowerPoint.plist
I referred you to the page because of the location & procedural information.
If there's no problem with other Office apps there's probably no reason to
test the file that contains "Office" either - unless the fix still fails.
Regards |:>)
Bob Jones
[MVP] Office:Mac
On 8/19/07 8:46 AM, in article C2EDB3DB.29BE8%onlygeneraltaz1@com.cast.net,
> You couldn't "see" the link because I didn't include it - another Senior
> Moment during which Command+V seems to have escaped my attention:-)
[quoted text clipped - 46 lines]
>> re: Damaged Preferences and Settings. Could you resend them to me
>> please? Thank you