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Mac Forum / Applications / PowerPoint / August 2006Hyperlinks just 'stopped' working
I have seen similar messages to the problem that I have now, but wonder if anyone can help my specific problem. I have a 'Jeopardy-style' quiz that utilises hyperlinks to get to specific slides - and back to the front or last page again. It would have less than 30 hyperlinks in it. There is also a hyperlink from another presentation that calls the quiz. It has been working perfectly well for me for years (although mostly on a PC). I just went to use it on a Mac and it was working fine. But after editing and saving, the hyperlinks don't work any more. I re-created them, resaved and thought they were OK - but when I went back into the presentation they were gone again. Is there a work-around to stop this happening. I need to be able to use this quiz reliably. Thanks Cazdarell see Lost hyperlinks, hyperlinks link to wrong place, hyperlinks stop working http://www.pptfaq.com/FAQ00401.htm Cheers TAJ Simmons microsoft powerpoint mvp awesome - powerpoint backgrounds, http://www.awesomebackgrounds.com free powerpoint templates, tutorials, hints, tips and more... >I have seen similar messages to the problem that I have now, but wonder > if anyone can help my specific problem. [quoted text clipped - 15 lines] > > Thanks Hyperlinks stopped working on a presentation shortly after the latest update 11.2.5. After verifying permissions and many other attempts I uninstalled and re-installed Office. The hyperlinks worked again. After installing the update they again stopped working. I have re-installed Office and NOT the update, hyperlinks are working again. The question now is what updates to install and Word, Excel and Powerpoint all launch with a warning that the Framework Library failed to load. Anybody have any ideas about that problem? Entourage wont open at all. It says "This identity cannot be opened with this version of Entourage" Nonplused > Cazdarell > [quoted text clipped - 29 lines] > > > > Thanks My experience is quite similar to that of "Nonplused." My loss of hyperlinks occurred directly after the 11.2.5 update; I reinstalled PowePoint 2004 (not all of Office) and was warned that the Framework Library had failed to load. I then updated Office again. Hyperlinks still are not working from any existing presentation. One presentation in which I remade the hyperlinks does work; another does not. Very frustrating! Creating these presentations is part of what I do for my living, and I vastly prefer working with my Mac to working on the PC at the office. Help would be appreciated. On 7/26/06 11:24 PM, in article 1153970648.888925.199000@75g2000cwc.googlegroups.com, "estuardoa@gmail.com" > Hyperlinks stopped working on a presentation shortly after the latest > update 11.2.5. After verifying permissions and many other attempts I [quoted text clipped - 42 lines] >>> >>> Thanks Hello, Can you please provide a little more information such as the exact build of Office you're running and some steps so that we can reproduce the problem? For the first part, please provide the version and build # you see under PowerPoint > About PowerPoint. Also, go to your Microsoft Office 2004/Office folder, do a Command-I on the Microsoft Office file and report the version and build # listed there. As for steps, I'm looking for something like: 1. Start PowerPoint 2. Create n slides 3. Slide Show > Action Buttons > _____, draw a box 4. Hyperlink to: > Slide... ... 8. Start slide show 9. Click on link/action button/etc. etc. Result: ??? (nothing happens, error "____" comes up, etc.) Also, do you have >1 monitor and if so, is one running in presenter view? Is your machine an Intel based Mac? If so, which model? Thanks, Andrew  SignatureThis posting is provided "AS IS" with no warranties, and confers no rights. > My experience is quite similar to that of "Nonplused." My loss of > hyperlinks [quoted text clipped - 63 lines] >>>> >>>> Thanks Thanks for your response, Andrew. I work with a PowerBook G4. My Office 2004 build is 11.2.5. PowerPoint 2004 is listed as 11.2.4. The steps you list are approximately what I do. After creating the slides, I then create the hyperlinks, sometimes by going Slide Show > Action Settings > Mouse Click > Hyperlink to > slide . . . Other times, I use <CMD>-K to insert a hyperlink to another slide. (This latter is my preferred method.) For a while, my hyperlinks worked perfectly, but since updating Office to 11.25, I've had troubles. In slide shows containing hyperlinks -- whether they are stored on my hard drive or whether I download them from my web site -- the hyperlinks are gone. The only links that work are those action buttons directing the user to the next slide. This behavior occurs only on my computer. That is, if I download a show from the web site to my Windows computer at the office, the hyperlinks are there and work properly. I have rebuilt hyperlinks on two of my slide shows, and their behaviors differ. One of the shows works. Why, I don't know. I've tried sabotaging it by uploading it to my web site, downloading it to my Windows computer, making changes in Office 2003 and uploading it again and then downloading it back to my Mac. Works fine. Another show is a different story. I've rebuilt the hyperlinks and tested them out. They work fine. But if I quit PowerPoint, then restart it the hyperlinks are gone. FWIW, the slide shows I'm talking about can be found as follows: The show that seems to work is at . . . http://www.nhhistory.org/edu/support/slides/nheyespeople.ppt The show that keeps losing its hyperlinks is at http://www.nhhistory.org/edu/support/slides/nhwentworths.ppt Again, thank you very much for responding. Chris SignatureChristopher MacLeod Concord, NH On 7/31/06 3:21 PM, in article 44ce5841$1@news.microsoft.com, "Andrew Chiang [MSFT]" <Andrew.Chiang@online.microsoft.com> wrote: > Hello, > [quoted text clipped - 24 lines] > Thanks, > Andrew When you mention that the hyperlinks are gone, do you mean that there are no more hyperlinks there or that there are hyperlinks but they don't work? For example, in slide show view, when you hover over something that's supposed to be linked, does the cursor change to indicate this? If you look at the specific path or address of the link, what varies between the shows that work and those that don't? The two macros here will help with that: Show me the link and let me edit it http://www.pptfaq.com/FAQ00433.htm > Thanks for your response, Andrew. I work with a PowerBook G4. My Office 2004 > build is 11.2.5. PowerPoint 2004 is listed as 11.2.4. [quoted text clipped - 35 lines] > > Chris ================================================ Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ Hello Christopher, Thanks for the info. We'll take a look into it. For our information, what OS version are you running (as reported by Apple menu > About This Mac)? Also, since you're running on a PowerBook G4, do you have an active external monitor/projector attached when running slide show? Thanks, Andrew SignatureThis posting is provided "AS IS" with no warranties, and confers no rights. > Thanks for your response, Andrew. I work with a PowerBook G4. My Office > 2004 [quoted text clipped - 75 lines] >> Thanks, >> Andrew Again, thanks, Andrew. I'm running OS 10.4.7. FWIW, I tend to check and install updates as available on a regular weekly schedule -- both Apple's and Microsoft's updates. (I also run MacJanitor regularly and repair permissions using Disk Utility.) I do not use an external monitor or projector, though I have connected to a projector in the past. And to piggy-back responses, re Steve Rindsberg's inquiry: the hyperlinks are gone, as if I never made them. And all the hyperlinks are internal, to other slides in the same show, not to other files, the exception being the "mailto" link that appears on my end slide. This link, too, disappears. Chris SignatureChristopher MacLeod Concord, NH On 8/1/06 4:39 PM, in article 44cfbc02@news.microsoft.com, "Andrew Chiang [MSFT]" <Andrew.Chiang@online.microsoft.com> wrote: > Hello Christopher, > [quoted text clipped - 7 lines] > Thanks, > Andrew I too am having this problem and it's killing me! We use hyperlinks in our company's credentials so we can jump from client to client in any order we wish. We run Mac's, all 10.4.7 and last week ran Microsoft updates and are currently running PowerPoint 2004 11.2.4 (060501). Sometimes we use a large LCD but mainly preople use a 17inch Powerbook to present from, I use a G5 tower to build the presentations on. Since we ran the update, none of the hyperlinks work and we are deep in it. When you move the point over a link, you see the hand and when you click nothing happens. When you go to the action settings, the hyperlink to option says slide one, which is incorrect and doesn't even work. No warning message, nothing. Now we currently have one laptop that was not updated so we have a temporary solution (it will have to shared between 6 people until we fix) but we need to find a solution to this as we will need to re-think how we present our credentials and that means a whole lot of work for me. Any ideas of who to fix this? Andy Hi, Andrew, Just an added wrinkle: I downloaded one of my PowerPoint files that uses hyperlinks to my wife's iBook (OS 10.4.7) which had Office 2004 11.0. The hyperlinks worked perfectly. Then I updated her Office to 11.2.5 and restarted PowerPoint. The hyperlinks were gone. Also, let me amend my response to Steve Rindsberg's inquiry. When I pass my cursor over the supposedly hyperlinked hotspot, the cursor does change as if the spot is linked, but nothing happens on a mouse click. The "Action Settings" window will suggest that the spot is linked to slide no. 1 -- but it's not true. Chris SignatureChristopher MacLeod Concord, NH On 8/1/06 11:01 PM, in article C0F58DCD.1E546%cdmacleod@comcast.net, > Again, thanks, Andrew. I'm running OS 10.4.7. FWIW, I tend to check and > install updates as available on a regular weekly schedule -- both Apple's [quoted text clipped - 8 lines] > > Chris > Also, let me amend my response to Steve Rindsberg's inquiry. When I pass my > cursor over the supposedly hyperlinked hotspot, the cursor does change as if > the spot is linked, but nothing happens on a mouse click. The "Action > Settings" window will suggest that the spot is linked to slide no. 1 -- but > it's not true. In that case, try the macro in the link I sent earlier. It'll pull up whatever PPT *thinks* the link points to. Copy/paste that into your reply here. That might be helpful in sorting this out. Or maybe more useful: Where are the hyperlinks? http://www.pptfaq.com/FAQ00632.htm If you run this from the VB editor with the Immediate Window visible, you'll then be able to copy/paste the results for the whole presentation back into your reply. ================================================ Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ Thanks for responding, Steve. Unfortunately, you're dealing with my limitations. I tried following your link below, but found directions to be seemingly Windows-oriented (e.g., when I go to Tools > Macros, there is no choice listed for security levels.) Creating then running the macro yielded no visible results. The link you sent earlier seemed to steer me to an "exe" file, which I declined to download because it was identified as a Windows application file. I'll be happy to follow your advice if you don't mind doing a bit of hand-holding. Chris SignatureChristopher MacLeod Concord, NH On 8/2/06 12:13 PM, in article VA.000029c8.1dc27c16@localhost.com, "Steve Rindsberg" <abuse@localhost.com> wrote: >> Also, let me amend my response to Steve Rindsberg's inquiry. When I pass my >> cursor over the supposedly hyperlinked hotspot, the cursor does change as if [quoted text clipped - 21 lines] > PPTools: www.pptools.com > ================================================ > Thanks for responding, Steve. Unfortunately, you're dealing with my > limitations. I tried following your link below, but found directions to be > seemingly Windows-oriented (e.g., when I go to Tools > Macros, there is no > choice listed for security levels.) Creating then running the macro yielded > no visible results. Thanks for coming back on this. It's hard to know how much people already know about running VBA. That macro sends output to the "Immediate" window ... a kind of debugging tool. To see any output, you need to make it visible; in the VBA editor, press Cloverleaf-G or choose View, Immediate to show it. Then try running the macro. If nothing happens or if you get a warning messages about macros in the presentation, try disabling the "Macro Virus Protection" option on the General tab of the PowerPoint, Preferences dialog. > The link you sent earlier seemed to steer me to an "exe" > file, which I declined to download because it was identified as a Windows > application file. There was also some VBA code on that same page; that should have run ok on the Mac as well ... sorry for the EXE confusion. ================================================ Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ Thanks, Steve, Here are the results from the "Immediate" window. The first is from "nheyespeople" (55 slides), which at first lost all its links, but when I remade it, it worked and continues to work. The second list is from "nhwentworths" (23 slides), in which links don't work and in which even if I remake the links, they cease to work once I quit and restart PowerPoint. Again, thanks for your help. *****"nheyes"***** Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Shape Slide2 0 hyperlinks Slide17 0 hyperlinks Slide18 0 hyperlinks Slide19 0 hyperlinks Slide20 0 hyperlinks Slide3 0 hyperlinks Slide21 0 hyperlinks Slide4 0 hyperlinks Slide5 0 hyperlinks Slide35 0 hyperlinks Slide6 0 hyperlinks Slide7 0 hyperlinks Slide8 0 hyperlinks Slide9 0 hyperlinks Slide10 0 hyperlinks Slide11 0 hyperlinks Slide22 0 hyperlinks Slide23 0 hyperlinks Slide24 0 hyperlinks Slide25 1 hyperlinks Shape Slide12 0 hyperlinks Slide26 0 hyperlinks Slide27 0 hyperlinks Slide29 0 hyperlinks Slide31 0 hyperlinks Slide32 0 hyperlinks Slide13 0 hyperlinks Slide30 0 hyperlinks Slide28 0 hyperlinks Slide14 0 hyperlinks Slide15 0 hyperlinks Slide34 0 hyperlinks Slide16 0 hyperlinks Slide33 0 hyperlinks Slide36 0 hyperlinks Slide37 0 hyperlinks Slide38 0 hyperlinks Slide39 0 hyperlinks Slide40 0 hyperlinks Slide41 0 hyperlinks Slide42 0 hyperlinks Slide43 0 hyperlinks Slide44 0 hyperlinks Slide45 0 hyperlinks Slide46 0 hyperlinks Slide47 0 hyperlinks Slide48 0 hyperlinks Slide50 0 hyperlinks Slide54 0 hyperlinks Slide51 0 hyperlinks Slide52 0 hyperlinks Slide53 0 hyperlinks Slide56 1 hyperlinks mailto:cmacleod@nhhistory.org Text Range *****"nhwentworths"***** Slide39 1 hyperlinks Shape Slide40 0 hyperlinks Slide41 0 hyperlinks Slide42 1 hyperlinks Shape Slide43 1 hyperlinks Shape Slide44 1 hyperlinks Shape Slide45 1 hyperlinks Shape Slide46 3 hyperlinks Shape Shape Shape Slide47 1 hyperlinks Shape Slide48 0 hyperlinks Slide49 0 hyperlinks Slide51 0 hyperlinks Slide62 0 hyperlinks Slide50 1 hyperlinks Shape Slide52 1 hyperlinks Shape Slide53 3 hyperlinks Shape Shape Shape Slide54 1 hyperlinks Shape Slide55 1 hyperlinks Shape Slide56 1 hyperlinks Shape Slide57 0 hyperlinks Slide58 1 hyperlinks Shape Slide59 0 hyperlinks Slide60 2 hyperlinks Text Range Shape On 8/2/06 11:06 PM, in article VA.000029d5.2018e5f6@localhost.com, "Steve Rindsberg" <abuse@localhost.com> wrote: >> Thanks for responding, Steve. Unfortunately, you're dealing with my >> limitations. I tried following your link below, but found directions to be [quoted text clipped - 26 lines] > PPTools: www.pptools.com > ================================================ Ok, now that we have the "how to run 'em" bit sorted (thanks for your patience with this) give this one a try next: Show Me: The hyperlinks in my presentation http://www.pptfaq.com/FAQ00674.htm > Thanks, Steve, > [quoted text clipped - 329 lines] > > PPTools: www.pptools.com > > ================================================ ================================================ Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ Au contraire, Steve -- thank you for your patience with me! Below ae the results you asked for. Again, I've included information from two files, the working one (nheyes) and one of the non-working ones (nhwentworth). I should point out that none of my other PowerPoint files with links to other slides works either. Also, FWIW, I tried running shows from a CD-ROM created (on my Mac) before the troubles began. Links did not work. When looked at via "Insert Hyperlink" there was nothing there; when looked at via "Action Settings," they were invariably linked to Slide 1. Files from the same CD-ROM run on my Windows computer perfectly and the links show properly. Chris SignatureChristopher MacLeod Concord, NH *****nheyes***** HYPERLINK IN SHAPE Slide: 2 Shape: Oval 5 Address: SubAddress: 257,3,Passaconaway HYPERLINK IN SHAPE Slide: 2 Shape: Oval 6 Address: SubAddress: 258,8,Robert%20Rogers HYPERLINK IN SHAPE Slide: 2 Shape: Oval 7 Address: SubAddress: 259,10,Benning%20Wentworth HYPERLINK IN SHAPE Slide: 2 Shape: Oval 8 Address: SubAddress: 267,23,Franklin%20Pierce HYPERLINK IN SHAPE Slide: 2 Shape: Oval 9 Address: SubAddress: 266,18,Jefferson%20Small HYPERLINK IN SHAPE Slide: 2 Shape: Oval 10 Address: SubAddress: 265,17,James%20Fogg%20Langdon HYPERLINK IN SHAPE Slide: 2 Shape: Oval 11 Address: SubAddress: 264,16,Sarah%20Hall%20Chase HYPERLINK IN SHAPE Slide: 2 Shape: Oval 12 Address: SubAddress: 263,15,Jonathan%20Chase HYPERLINK IN SHAPE Slide: 2 Shape: Oval 13 Address: SubAddress: 262,14,John%20Stark HYPERLINK IN SHAPE Slide: 2 Shape: Oval 14 Address: SubAddress: 261,13,John%20Sullivan HYPERLINK IN SHAPE Slide: 2 Shape: Oval 15 Address: SubAddress: 260,11,The%20Jaffrey%20Family HYPERLINK IN SHAPE Slide: 2 Shape: Oval 16 Address: SubAddress: 290,12,John%20Wentworth HYPERLINK IN SHAPE Slide: 2 Shape: Oval 17 Address: SubAddress: 268,29,Mary%20Baker%20Eddy HYPERLINK IN SHAPE Slide: 2 Shape: Oval 18 Address: SubAddress: 269,32,Bertha%20Lindsay HYPERLINK IN SHAPE Slide: 2 Shape: Oval 19 Address: SubAddress: 270,33,Philias%20Napoleon%20Dubuc HYPERLINK IN SHAPE Slide: 2 Shape: Oval 20 Address: SubAddress: 271,35,Mary%20Hamilton%20Coolidge%20&%20Son HYPERLINK IN SHAPE Slide: 2 Shape: Oval 30 Address: SubAddress: 273,5,Susanna%20Johnson HYPERLINK IN SHAPE Slide: 2 Shape: Oval 31 Address: SubAddress: 274,6,Eleazar%20Wheelock HYPERLINK IN SHAPE Slide: 2 Shape: Oval 32 Address: SubAddress: 275,7,Samson%20Occum HYPERLINK IN SHAPE Slide: 2 Shape: Oval 33 Address: SubAddress: 276,9,John%20Wheelwright HYPERLINK IN SHAPE Slide: 2 Shape: Oval 34 Address: SubAddress: 277,19,Hannah%20Davis HYPERLINK IN SHAPE Slide: 2 Shape: Oval 35 Address: SubAddress: 278,20,Card%20Room%20Employees%20of%20Amoskeag%20Mill%20No.%205 HYPERLINK IN SHAPE Slide: 2 Shape: Oval 36 Address: SubAddress: 279,21,Hutchinson%20Family HYPERLINK IN SHAPE Slide: 2 Shape: Oval 37 Address: SubAddress: 280,22,Nathan%20Gove%20and%20the%20203rd%20N.H.%20Regimental%20Band HYPERLINK IN SHAPE Slide: 2 Shape: Oval 38 Address: SubAddress: 281,24,Grace%20Metalious HYPERLINK IN SHAPE Slide: 2 Shape: Oval 39 Address: SubAddress: 282,25,Sarah%20Josepha%20Buell%20Hale HYPERLINK IN SHAPE Slide: 2 Shape: Oval 40 Address: SubAddress: 284,26,Frank%20Jones HYPERLINK IN SHAPE Slide: 2 Shape: Oval 41 Address: SubAddress: 286,27,Robert%20Frost HYPERLINK IN SHAPE Slide: 2 Shape: Oval 42 Address: SubAddress: 287,28,Levi%20Woodbury HYPERLINK IN SHAPE Slide: 2 Shape: Oval 43 Address: SubAddress: 285,30,Daniel%20Webster HYPERLINK IN SHAPE Slide: 2 Shape: Oval 44 Address: SubAddress: 283,31,Henry%20Clay%20Blinn HYPERLINK IN SHAPE Slide: 2 Shape: Oval 45 Address: SubAddress: 288,36,William%20Loeb HYPERLINK IN SHAPE Slide: 2 Shape: Oval 46 Address: SubAddress: 289,34,Celia%20Thaxter HYPERLINK IN SHAPE Slide: 2 Shape: Oval 47 Address: SubAddress: 260,11,The%20Jaffrey%20Family HYPERLINK IN SHAPE Slide: 2 Shape: AutoShape 49 Address: SubAddress: 291,37,Hannah%20Dustin%20 HYPERLINK IN SHAPE Slide: 2 Shape: AutoShape 50 Address: SubAddress: 292,38,Rachel%20Meloon%20 HYPERLINK IN SHAPE Slide: 2 Shape: Autoshape 51 Address: SubAddress: 293,39,Ocean-born%20Mary%20Wilson%20Wallace%20 HYPERLINK IN SHAPE Slide: 2 Shape: Autoshape 52 Address: SubAddress: 296,42,Bedford%20Villagers%20 HYPERLINK IN SHAPE Slide: 2 Shape: Autoshape 53 Address: SubAddress: 295,41,Prince%20Whipple%20 HYPERLINK IN SHAPE Slide: 2 Shape: Autoshape 54 Address: SubAddress: 294,40,Samuel%20Lane%20 HYPERLINK IN SHAPE Slide: 2 Shape: Autoshape 55 Address: SubAddress: 298,44,John%20Badger%20Bachelder%20 HYPERLINK IN SHAPE Slide: 2 Shape: Autoshape 56 Address: SubAddress: 299,45,Walter%20Kittredge%20 HYPERLINK IN SHAPE Slide: 2 Shape: Autoshape 57 Address: SubAddress: 297,43,J.B.%20Aiken%20and%20the%20Aiken%20Family%20 HYPERLINK IN SHAPE Slide: 2 Shape: Autoshape 58 Address: SubAddress: 297,43,J.B.%20Aiken%20and%20the%20Aiken%20Family%20 HYPERLINK IN SHAPE Slide: 2 Shape: Autoshape 59 Address: SubAddress: 300,46,People%20of%20the%20Dawnland%20 HYPERLINK IN SHAPE Slide: 2 Shape: Autoshape 60 Address: SubAddress: 301,47,Colonial%20Days%20and%20Revolution%20 HYPERLINK IN SHAPE Slide: 2 Shape: Autoshape 61 Address: SubAddress: 302,48,Rural%20New%20Hampshire%20and%20Getting%20Around%20 HYPERLINK IN SHAPE Slide: 2 Shape: Autoshape 63 Address: SubAddress: 303,49,The%20Old%20Granite%20State%20 HYPERLINK IN SHAPE Slide: 2 Shape: Autoshape 70 Address: SubAddress: 272,4,Captain%20John%20Locke HYPERLINK IN SHAPE Slide: 2 Shape: Rectangle 72 Address: SubAddress: 308,54,Staircase%20to%204th%20Floor HYPERLINK IN SHAPE Slide: 2 Shape: Rectangle 73 Address: SubAddress: 306,52,Jaffrey%20Parlor HYPERLINK IN SHAPE Slide: 2 Shape: Rectangle 74 Address: SubAddress: 307,53,Concord%20Coach HYPERLINK IN SHAPE Slide: 2 Shape: Rectangle 75 Address: SubAddress: 309,51,Wigwam HYPERLINK IN SHAPE Slide: 2 Shape: Rectangle 76 Address: SubAddress: 305,50,Entrance HYPERLINK IN SHAPE Slide: 22 Shape: Rectangle 9 Address: SubAddress: 292,38,Rachel%20Meloon%20 HYPERLINK IN TEXT Slide: 55 Shape: Rectangle 8 Address: mailto:cmacleod@nhhistory.org SubAddress: *****nhwentworth***** HYPERLINK IN SHAPE Slide: 1 Shape: Picture 18 Address: SubAddress: HYPERLINK IN SHAPE Slide: 4 Shape: AutoShape 5 Address: SubAddress: HYPERLINK IN SHAPE Slide: 5 Shape: AutoShape 4 Address: SubAddress: HYPERLINK IN SHAPE Slide: 6 Shape: AutoShape 9 Address: SubAddress: HYPERLINK IN SHAPE Slide: 7 Shape: AutoShape 4 Address: SubAddress: HYPERLINK IN SHAPE Slide: 8 Shape: AutoShape 5 Address: SubAddress: HYPERLINK IN SHAPE Slide: 8 Shape: AutoShape 8 Address: SubAddress: HYPERLINK IN SHAPE Slide: 8 Shape: AutoShape 9 Address: SubAddress: HYPERLINK IN SHAPE Slide: 9 Shape: AutoShape 5 Address: SubAddress: HYPERLINK IN SHAPE Slide: 14 Shape: AutoShape 9 Address: SubAddress: HYPERLINK IN SHAPE Slide: 15 Shape: AutoShape 5 Address: SubAddress: HYPERLINK IN SHAPE Slide: 16 Shape: AutoShape 7 Address: SubAddress: HYPERLINK IN SHAPE Slide: 16 Shape: AutoShape 8 Address: SubAddress: HYPERLINK IN SHAPE Slide: 16 Shape: AutoShape 9 Address: SubAddress: HYPERLINK IN SHAPE Slide: 17 Shape: AutoShape 7 Address: SubAddress: HYPERLINK IN SHAPE Slide: 18 Shape: AutoShape 5 Address: SubAddress: HYPERLINK IN SHAPE Slide: 19 Shape: AutoShape 7 Address: SubAddress: HYPERLINK IN SHAPE Slide: 21 Shape: AutoShape 5 Address: SubAddress: HYPERLINK IN TEXT Slide: 23 Shape: Text Box 4 Address: SubAddress: HYPERLINK IN SHAPE Slide: 23 Shape: Picture 6 Address: SubAddress: On 8/3/06 10:56 AM, in article VA.000029dc.22a2944b@localhost.com, "Steve Rindsberg" <abuse@localhost.com> wrote: > Ok, now that we have the "how to run 'em" bit sorted (thanks for your patience > with this) give this one a try next: [quoted text clipped - 343 lines] > PPTools: www.pptools.com > ================================================ Hi Christopher et al, I'm trying to repro this problem but am not able to. For those of you who are having this problem, where were the files originally created? Were they created in 11.2.4? Or were they originally Windows files or earlier versions of Mac PowerPoint? Also, are people just having problems with hyperlinks that go to different slides or are you having problems going to URLs as well? This would really help me in trying to repro this hyperlink problem. Thanks! Nancy Cho Hi, Nancy, Thanks for working on my problem -- ours, I guess, because I get the sense I'm far from alone. All my PowerPoint files are made on a Mac and all were made in PowerPoint 2004 before the most recent Microsoft update -- Office 11.2.5. My hyperlinks are all to other slides except for one (in each file) that is a "mailto:" link. Chris SignatureChristopher MacLeod Concord, NH On 8/3/06 5:32 PM, in article 1154640750.826213.167140@s13g2000cwa.googlegroups.com, "Nancy Cho" <nancychomsft@gmail.com> wrote: > Hi Christopher et al, > [quoted text clipped - 10 lines] > Thanks! > Nancy Cho Hi Nancy Originally my PowerpOint files were created on 11.2.4 but since then I have ran tests and the problems happens when I created a brand new presentation on 11.2.5. Like the the others, starts off fine, save and close, open it again and all the links don't work and when I check it says it's pointing to slide 1. Other information that might me useful:- I use Mac's running 10.4.7 and Office 2004. Other tests I ran was with an un-updated copy, I chopped down the presentation to see if the lenght/size was a factor as other have mentioned a limit of 64k for hyperlinks and when I opened it in 11.2.5 they were corrupted. I even copied slides from one presentation to another to see if that made a difference but it didn't. I hope this helps. Andy Hi, Nancy, Here's a follow-up to my last response. Actually, one of my files does have hyperlinks to URLs as well as to other slides and these URL links don't work either. New twist: I also have Office 2001 for occasional use in the Classic environment. I never use it, but I thought I'd try it with my "failed" files. The links work in PowerPoint 2001 on my machine. Also, would it help if you received one of my "contaminated" files to investigate? The reason I mention this is that once the file is contaminated, it won't work on my Windows machine's Office 2003 either. If it would be useful, I could put a file with non-working links onto my file-sharing page on the Web. This file could then be compared with a version that works, which is located elsewhere. Chris On 8/3/06 5:32 PM, in article 1154640750.826213.167140@s13g2000cwa.googlegroups.com, "Nancy Cho" <nancychomsft@gmail.com> wrote: > Hi Christopher et al, > [quoted text clipped - 10 lines] > Thanks! > Nancy Cho > If it would be useful, I could put a file with non-working links onto my > file-sharing page on the Web. This file could then be compared with a > version that works, which is located elsewhere. Or put one of each up there. I'd like to have a look at it. Thanks, Steve. I appreciate your continuing interest. From my own Mac, any files I work with are contaminated files. I can only point you to files I know have not been on my machine since PowerPoint began misbehaving. http://homepage.mac.com/cdmacleod Here you will find "nheyespeople," in which the hyperlinks work -- I don't know why. They don't in any other PowerPoint file. "nhwentworths" is such a file. http://www.nhhistory.org/edu/support/slidesindex.htm This page contains links to my various slide files, all of which work -- on my Windows computer at work, that is. "The Wentworth Governors: A New Hampshire Dynasty" is the working version of "nhwentworths." Chris On 8/4/06 8:23 PM, in article VA.000029f5.29d080e1@localhost.com, "Steve Rindsberg" <abuse@localhost.com> wrote: >> If it would be useful, I could put a file with non-working links onto my >> file-sharing page on the Web. This file could then be compared with a >> version that works, which is located elsewhere. > > Or put one of each up there. I'd like to have a look at it. Hi Christopher, thanks for the files to try out. just to make sure I understand...the second link is to files that "corrupt" when opened in 11.2.5? But work fine in Windows PowerPoint 2003? I want to make sure to make copies before they "corrupt". I still have not been able to repro the problem (that is, create the file in 11.2.4 and open in 11.2.5 - the links work fine). Am I missing a step? Do I need to edit the links in order to lose the links? Thanks again, Nancy > Thanks, Steve. I appreciate your continuing interest. > [quoted text clipped - 22 lines] > > > > Or put one of each up there. I'd like to have a look at it. Hi Christopher, could you let me know which files are the ones that have links that don't work? I was downloading a bunch but didn't know which work and which don't. Or, if you could just email me some (that work in 11.2.4 but don't work in 11.2.5)...that would be great. thanks, Nancy > Thanks, Steve. I appreciate your continuing interest. > [quoted text clipped - 22 lines] > > > > Or put one of each up there. I'd like to have a look at it. Hi, Nancy, Just to make sure I'm clear: with the latest update -- Office 11.2.5 -- PowerPoint is listed as 11.2.4. So I will always refer to events as pre- or post-11.2.5. http://homepage.mac.com/cdmacleod This page contains the four files with hyperlinks. All were created on my Mac pre-11.2.5. None of the hyperlinks will work now -- except for "nheyespeople." Why it works I do not know. If a file doesn't work on my Mac, it also will not work if I port it to my Windows machine at work. Thanks, Chris On 8/8/06 2:23 PM, in article 1155061414.304262.215530@n13g2000cwa.googlegroups.com, "Nancy Cho" <nancychomsft@gmail.com> wrote: > Hi Christopher, could you let me know which files are the ones that > have links that don't work? I was downloading a bunch but didn't know [quoted text clipped - 32 lines] >>> >>> Or put one of each up there. I'd like to have a look at it. > Hi, Nancy, > [quoted text clipped - 56 lines] > >>> > >>> Or put one of each up there. I'd like to have a look at it. I too have the exact same problem. Hyperlinks to other slides can be entered...but not saved. I make my living giving interactive lectures, and this glitch is quite frustrating. I don't mind going back to an earlier version of office if needed, but have a couple of quick questions. 1. Will the hyperlinks automatically work in the older version, or will they need to be "reattached?" 2. I updated to the latest version in order to avoid the "malicious" hacking vulnerabilities. Is there a risk if I downgrade?? Thanks Matt > Hi, Nancy, > [quoted text clipped - 56 lines] > >>> > >>> Or put one of each up there. I'd like to have a look at it. Well, from what I gather from other people, as long as you don't do any saving in 11.2.5, opening it in 11.2.4 again should still retain the links. However, if you have saved in 11.2.5, then you need to reattach the links. To everyone else, I'm still working on this...thank you all for your patience (and your files)! Nancy > I too have the exact same problem. Hyperlinks to other slides can be > entered...but not saved. I make my living giving interactive lectures, [quoted text clipped - 72 lines] > > >>> > > >>> Or put one of each up there. I'd like to have a look at it. AH! I'm finally able to repro the problem! I will report the bug. Thank you all for your help and for the files. Hopefully we'll get something done for it. Thanks again, Nancy Hooray, Nancy! Thanks for your efforts -- as well as those of others who worked on the problem. I hope the solution comes soon. Chris SignatureChristopher MacLeod Concord, NH On 8/10/06 5:03 PM, in article 1155243817.752518.140260@i42g2000cwa.googlegroups.com, "Nancy Cho" <nancychomsft@gmail.com> wrote: > AH! I'm finally able to repro the problem! I will report the bug. > Thank you all for your help and for the files. Hopefully we'll get > something done for it. > > Thanks again, > Nancy > Hi Christopher et al, > [quoted text clipped - 10 lines] > Thanks! > Nancy Cho Nancy- To answer your questions: My Powerpoint file was create with Powerpoint 11.2.4 (office 11.2.5). This was created on my mac. I am linking to an external file (.swf format) that is located in the same folder as the PPT file. The external file is from a colleague, an I am not certain if he created it on a mac or windows machine. I will try creating links to other slides and URLs and see if this reproduces. Will report back shortly. Hope this helps. -Rick > Hi Christopher et al, > [quoted text clipped - 10 lines] > Thanks! > Nancy Cho Nancy- To follow-up my last response: 1) I created a new ppt file and created a hyperlink (using ACTION SETTINGS) to the next slide. Worked fine, and functionaility seems to be retained after closing and re-opening. 2) Did the same with link pointing to a web url. Worked fine and also survived closing, opening, etc! 3) Created a new version of my original ppt file with a link to the same external file and the problem repeated itself! 4) Created a new version of my original ppt file with a link to a DIFFERENT external file (also located in same folder) and is working fine! 5) Redirected my original link to the other external file that did work (in #4), and the problem continues. > > Hi Christopher et al, > > [quoted text clipped - 30 lines] > 5) Redirected my original link to the other external file that did work (in > #4), and the problem continues. hi all- i have created files in 11.2.4 that dont work... i have also tried opening files that are up to 3 years old (created & run in various versions of ppt & have worked fine in the past) that the links do not work... the "next slide" hyperlinks do work but when you link to a specific slide #, the link reverts back to "slide 1" this happens on a G4 laptop, G4 dual processor, & an emac reinstallnig the previous version of office seems to fix it (with the error message listed in other replies) are any of the people responding here actually work for mac or microsoft?????? Hi PL, I work for microsoft (tester for PowerPoint for Mac) and am looking into the problem. Actually, if you and sjohnson and other people who have files that work in 11.2.4 but not in 11.2.5 could email me the files...that would be great. I have tried to recreate the problem but cannot repro it. If I have the original files in 11.2.4 (so I can see they work in 11.2.4), hopefully I can get it to repro in 11.2.5 and get somewhere with this problem. Please email it to nancychomsft@gmail.com. The more files I get that exhibit this problem, the better I will be able to narrow down the problem (hopefully!) Thanks, Nancy > > > Hi Christopher et al, > > > [quoted text clipped - 43 lines] > are any of the people responding here actually work for mac or > microsoft?????? > Also, are people just having problems with hyperlinks that go to > different slides or are you having problems going to URLs as well? I am using a few files that were created on Office 2003 for Windows. While using Office for Mac 11.2.4 the links worked; in 11.2.5 they didn't. No other changes. Reverting to 11.2.4 (which wasn't easy!) the links in all files SAVED under 11.2.5 were bad in 11.2.4. Pulling the same file from my pre-11.2.5 update, the links are all working. All links in my presentations go to slides. I helped another friend through this yesterday. His links went to other slides, other presentations, and to URLs. We're both using Powerbook G4s with Mac OS 11.4.7. > Au contraire, Steve -- thank you for your patience with me! > [quoted text clipped - 7 lines] > Files from the same CD-ROM run on my Windows computer perfectly and the > links show properly. Looks like PowerPoint thinks the links are there (or the macro wouldn't display them) but with both the Address and Subaddress blank, they're links to the deep end of the Ozone. Nowhere. And yet they work in the Windows version. Hmmm. Over to you, Nancy ... Could there be an issue with a null character or some other "line terminator" confusing things? ================================================ Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================ So the symptoms are consistent among many users: install update 11.2.5 and hyperlinks stop working, they still exist and say that they point to slide 1 but they do not work- for slide 1 or otherwise. However, if one shares the presentation that does not work in the Mac with a PC users the hyperlinks are still there and functional. There is a glitch on the update. I reinstalled Office 2004 and updated to just prior to 11.2.5 and the hyperlinks work, although not on the "corrupted" files. However, after re-installing Office now all its components launch with a warning that the Framework Library failed to load, and Entourage wont open at all. It says "This identity cannot be opened with this version of Entourage" Can you help? Nonplused |
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