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Mac Forum / Applications / PowerPoint / July 2006Latest update to Mac Office suite still does not solve display issue in PowerPoint!!!
Hopefully installing the latest update to the Office suite for Mac, I was sorely disappointed to note that PowerPoint still does not work correctly on the Apple 30" Cinema Display at its native resolution of 2560x1600. Images are split in half, the bottom part of the picture shown at the top of the screen. Downshifting to 1900x1200 "solves" the problem... Can you get this fixed ASAP, Microsoft ? Also the bug in the Mac version of Powerpoint was not solved. Slanted text made with Windows does look weid when opened with Mac powerpoint. Remarkably when this windows PPT file is opened in Keynote the text is ok AND when exported to Powerpoint for the Mac the slanted text is OK. I asked Microsoft several times to correct this bug but the latest update still contains this bug. > Hopefully installing the latest update to the Office suite for Mac, I > was sorely disappointed to note that PowerPoint still does not work > correctly on the Apple 30" Cinema Display at its native resolution of > 2560x1600. Images are split in half, the bottom part of the picture > shown at the top of the screen. Downshifting to 1900x1200 "solves" the > problem... Can you get this fixed ASAP, Microsoft ? Hello, Can you provide us w/a little more information? Where did you ask us to "correct this bug"? What do you mean by "Slanted text made with Windows does look weid when opened with Mac powerpoint"? When you're referring to "slanted text", are you are referring to an italic or oblique version of a font? It would be helpful to provide repro steps such as: 1. Start PowerPoint for Windows version xx SPx 2. Type some text and select it 3. Change font to _____ [please indicate which font] 4. Ctrl+I 5. Save file 6. Open file on Mac PowerPoint xx.x.x Result: ? If you're using an oblique or italic version of a font, are you sure that the exact same font w/the same name exists on the Mac in question? Also, do Word and Excel exhibit the same behavior? Thanks, Andrew  SignatureThis posting is provided "AS IS" with no warranties, and confers no rights. > Also the bug in the Mac version of Powerpoint was not solved. Slanted > text made with Windows does look weid when opened with Mac powerpoint. [quoted text clipped - 9 lines] >> shown at the top of the screen. Downshifting to 1900x1200 "solves" the >> problem... Can you get this fixed ASAP, Microsoft ? Hi, In order to properly troubleshoot this problem the entire PowerPoint team including supervisors will need to upgrade their displays to 30" cinema displays. I bet they would hate to have to do that and be forced to work on such tiny displays LOL. The world is growing and shrinking simultaneously. They also want office to work on cell phones. -Jim Gordon Mac MVP > Hopefully installing the latest update to the Office suite for Mac, I > was sorely disappointed to note that PowerPoint still does not work > correctly on the Apple 30" Cinema Display at its native resolution of > 2560x1600. Images are split in half, the bottom part of the picture > shown at the top of the screen. Downshifting to 1900x1200 "solves" the > problem... Can you get this fixed ASAP, Microsoft ? Office for Mac has just been upgraded to 11.2.5, and this issue is still there... > Hi, > [quoted text clipped - 13 lines] > > shown at the top of the screen. Downshifting to 1900x1200 "solves" the > > problem... Can you get this fixed ASAP, Microsoft ? Hi again, Although I tried to be humorous, there is an obvious serious side to this issue. It's possible that this bug is not one that is easily fixed without affecting other things within PowerPoint. If that's the case the managers would probably decide that the downshifting to a lower display resolution is an acceptable temporary work-around until they can spend some time on this. The programmers are currently most involved in building the next version of Office. It seems more likely to me that they would take into consideration the 30" display problem and address it in the new build rather than worry about the existing build. In a way fixing this problem is more like a new feature (supporting new hardware) rather than a bug fix. My lame attempt at humor was intended to show that in today's hardware environment that the developers have to consider a wider range of display screen sizes than ever before. From a tiny display on a cell phone to a massive 30" display the product has to perform well. Up until now the design has been primarily around 15" to 20" screen displays and also projectors. Solving the usability and display problems at larger and smaller screen sizes will need to be addressed. -Jim Gordon Mac MVP > Office for Mac has just been upgraded to 11.2.5, and this issue is > still there... [quoted text clipped - 16 lines] >>> shown at the top of the screen. Downshifting to 1900x1200 "solves" the >>> problem... Can you get this fixed ASAP, Microsoft ? Jim, Your humour is appreciated. However, having shelled out many many hard-earned dollars for this product, I find the support totally lacking, and I am completely unforgiving towards the non-resolution of this issue. Keynote costs 79$ and works perfectly fine. There is a slight discrepancy there, is there not? I have been an ardent Apple user since 1986, and while not always perfect, there is presently a HUGE gap between the fantastic user experience of Apple products and the general awkwardness of those of Microsoft. And while its entrenched monopoly will be hard to overcome, never say never... So, if the programmers at Redmond are working on a new version, that will mean I get to pay yet more money to get functionality that should exist today... 30" displays are hardly a new item on the market... Redmond, are you listening ? > Hi again, > [quoted text clipped - 44 lines] > >>> shown at the top of the screen. Downshifting to 1900x1200 "solves" the > >>> problem... Can you get this fixed ASAP, Microsoft ? Hi again, Relative to product design life cycles (2 to 5 years) I would say that 30" displays are relatively new. Apple wants to sell their nice displays and they make great software to go along with their products. Microsoft doesn't sell 30" display hardware and they have to support lots of brands of hardware and graphic cards and two very different operating systems. There's always this thing called "profit" that the Microsoft folks have to worry about. If supporting 30" displays is costly and few people are using them, then the product managers have to decide whether or not 30" screen display is worth the cost for either an immediate update or wait until a new release later down the line. In the marketplace the question is always whether or not there is sufficient demand for a feature such that if the demand is met would there be a reasonable profit after all costs are taken into account. For example, Apple could have made keynote cross platform and tried to go head-to-head against PowerPoint. But they chose not to try this on the Windows platform realizing that their market is primarily Macintosh users with different needs and purchasing preferences. Maybe if enough Windows users were to request Apple to make Keynote cross-platform (100%) then Apple would make Keynote for Windows. But for now, that hasn't happened. -Jim Gordon Mac MVP > Jim, > [quoted text clipped - 62 lines] >>>>> shown at the top of the screen. Downshifting to 1900x1200 "solves" the >>>>> problem... Can you get this fixed ASAP, Microsoft ? After I wrote I thought a little more about the situation and wondered why you are willing to chastise Microsoft yet you gave Apple a free ride concerning charging for Keynote instead of including it with AppleWorks. Why should someone pay for AppleWorks, get a presentation program, and then have to pay again for a second presentation program, Keynote? -Jim Gordon Mac MVP > Hi again, > [quoted text clipped - 95 lines] >>>>>> "solves" the >>>>>> problem... Can you get this fixed ASAP, Microsoft ? Hi Jim, I never bought AppleWorks, so I cannot comment. Keynote comes with Pages as the iWork bundle, which at 79 USD is quite a bargain compared to Office. Include a spreadsheet at some stage, and Office has no reason to exist on the Mac anymore. Which brings me back to my main point : Office is expensive, and does not support 30" screens on PowerPoint. And their support is wholly non-existent. Kinda like buying a nice fancy car, but the dealer telling you never to come back for anything, and oh by the way, it only runs on certain model tires, but we won't mention those on the package. You'll just have to try and find out... And since I need the car, I'm screwed... Steven > After I wrote I thought a little more about the situation and wondered > why you are willing to chastise Microsoft yet you gave Apple a free ride [quoted text clipped - 104 lines] > >>>>>> "solves" the > >>>>>> problem... Can you get this fixed ASAP, Microsoft ? hmmm.... Right now there's a $50 rebate on the student-teacher edition of Microsoft Office 2004 which brings the price difference between iWork and the entire Microsoft Office suite to about $20. iWork comes with only Pages (bottom end page layout) and Keynote (mac only presentation program). $20 gets you Word, Excel, PowerPoint, MS Graph, MS Query, Fonts, Visual Basic for Applications, Word Basic, Excel Macro language, etc. and it's all mostly cross-platform Mac & PC. That's quite a bargain by comparison. If money is your issue you can always get a slightly older but very functional version of Microsoft Office on eBay or Amazon. Office v.X and Office 2001 are very serviceable and are vastly more feature rich than iWork. If you just hate Microsoft altogether and love Sun Microsystems and self deprivation you can get OpenOffice in several different flavors for free. Expect results commensurate with the price. Still, with iWork you have to buy AppleWorks to get the word processor and spreadsheet applications and then toss away the presentation portion of Appleworks. It can cost more for the Apple suite than the Microsoft suite under certain scenarios. Condemning PowerPoint because it does not yet support new hardware that didn't even exist when it was made seems entirely unfair to me. Requesting a new feature is entirely appropriate in your situation, and it's not like PowerPoint doesn't work at all. Granted, switching screen resolutions is a nuisance, but AppleScript could handle that quickly for you I think. You might explore the possibility of writing a macro that switches the screen resolution whenever you open PowerPoint and changes it back when PowerPoint closes. -Jim Gordon Mac MVP > Hi Jim, > [quoted text clipped - 119 lines] >>>>>>>> "solves" the >>>>>>>> problem... Can you get this fixed ASAP, Microsoft ? This is turning into a wee-ing contest... I didn't mean to get you started. Point taken on the price, but bad luck if you are neither teacher nor student... And I agree switching screen resolutions is a nuisance, mainly because the large workspace of a 30" allows many items to be displayed simultaneously. Unfortunately, switching screen resolutions jumbles up their former positions... So I get to redo the whole workspace every single time, that is tedious... Believe me, I don't hate Microsoft, Jim. I just think that they not always deliver as they should, especially in the support department... And working on Mac OS X and Windows, I have a very distinct preference, entirely based on my personal experience. And as you suggested, and if you are the man to talk to, Jim, can you please have Microsoft implement support for 30" hardware? Thanks ! > hmmm.... > [quoted text clipped - 158 lines] > >>>>>>>> "solves" the > >>>>>>>> problem... Can you get this fixed ASAP, Microsoft ? Hi again, The MVPs have some influence, but we can't get Microsoft to do anything in particular that they wouldn't do anyway. None of the MVPs work for Microsoft. We're just customers like you but we have, in general, posted lots of helpful (most of the time, anyway) stuff on the web about Microsoft products. Easy things are more likely to be implemented over costly, complicated things. I have no idea whether implement support for 30" displays is trivial or would require a major re-writing of PowerPoint. If you poke around this newsgroup you'll find that Microsoft employees do read it, so chances are pretty good that your comments are being heard loudly and clearly by the PowerPoint gurus who make the code. The MVPs know only a few things about the next version. It will have native XML support, support the same XML file format as Windows PowerPoint, and it will have some sort of new toolbar/GUI look. I don't even know if MacBU has a 30" display for their developers to use. But I'm sure your postings will give them a good reason to go get at least one! -Jim Gordon Mac MVP > This is turning into a wee-ing contest... I didn't mean to get you > started. Point taken on the price, but bad luck if you are neither [quoted text clipped - 176 lines] >>>>>>>>>> "solves" the >>>>>>>>>> problem... Can you get this fixed ASAP, Microsoft ? Thanks Jim, for all the info... I do appreciate you taking the time and effort to enlighten me... I really do. And if Microsoft cannot afford the gorgeous Apple displays, maybe they can get the cheaper Dell one... :-) Best regards, Steven > Hi again, > [quoted text clipped - 203 lines] > >>>>>>>>>> "solves" the > >>>>>>>>>> problem... Can you get this fixed ASAP, Microsoft ? |
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