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Mac Forum / Applications / PowerPoint / June 2006



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Shadows printing with solid black box

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cmstone - 12 Jun 2006 17:31 GMT
I'm working with PowerPoint 2004 and have discovered that every time I
try to print a shape that has a shadow, the shadow prints as a solid
black box around the object. In looking through Help, I see that this
is a compatibility issue with earlier versions, but I've found no way
to fix the problem. Can anyone help me find a solution to this problem?
Your help is GREATLY appreciated. Thank you!
Steve Rindsberg - 12 Jun 2006 19:12 GMT
> I'm working with PowerPoint 2004 and have discovered that every time I
> try to print a shape that has a shadow, the shadow prints as a solid
> black box around the object. In looking through Help, I see that this
> is a compatibility issue with earlier versions, but I've found no way
> to fix the problem. Can anyone help me find a solution to this problem?
> Your help is GREATLY appreciated. Thank you!

Check to see if the shadow is set to be transparent.  If so, try with a
non-transparent shadow instead.

================================================
Steve Rindsberg, PPT MVP
PPT FAQ:  www.pptfaq.com
PPTools:  www.pptools.com
================================================
cmstone - 12 Jun 2006 19:33 GMT
> Check to see if the shadow is set to be transparent.  If so, try with a
> non-transparent shadow instead.

With transparency set to 0, the problem still persists.
Steve Rindsberg - 12 Jun 2006 21:35 GMT
> > Check to see if the shadow is set to be transparent.  If so, try with a
> > non-transparent shadow instead.
>
> With transparency set to 0, the problem still persists.

Lightbulb.  But is it the right one?

Are you printing to a B/W printer?  If so, try selecting Grayscale or Color
mode in PPT's print dialog.  Print a slide or two as a test.

================================================
Steve Rindsberg, PPT MVP
PPT FAQ:  www.pptfaq.com
PPTools:  www.pptools.com
================================================
cmstone - 12 Jun 2006 22:48 GMT
> Lightbulb.  But is it the right one?
>
> Are you printing to a B/W printer?  If so, try selecting Grayscale or Color
> mode in PPT's print dialog.  Print a slide or two as a test.

It prints this way both on our Black and White (HP 2420) and our color
(HP 8500); I've tried grayscale going to the color and color going to
the color.

All my print jobs go through a UNIX server before getting to the
printer; could there be a translation error somewhere along the way?

I actually talked to PowerPoint support about this today and the only
conclusion we've come to is that it's either a problem with the program
installation (unlikely since I'm not the only one with this issue) or
that it's something to do with the printers/drivers themselves.
Steve Rindsberg - 13 Jun 2006 01:22 GMT
> > Are you printing to a B/W printer?  If so, try selecting Grayscale or Color
> > mode in PPT's print dialog.  Print a slide or two as a test.
[quoted text clipped - 5 lines]
> All my print jobs go through a UNIX server before getting to the
> printer; could there be a translation error somewhere along the way?

Anything's possible but it doesn't seem likely; that kind of thing more often
results in a job that won't print, prints partial pages or spews reams of
gibberish.

Can you reproduce the effect in a simple one slide file with just a single
object or two?  

If so, I'd be happy to have a look, at least in PPTX and in the Windows
versions.  I don't have the latest PPT version, but even that might tell us
something.   Email to steve at-sign pptools dot com

================================================
Steve Rindsberg, PPT MVP
PPT FAQ:  www.pptfaq.com
PPTools:  www.pptools.com
================================================
picardmeisterNO@SPAMgmail.com - 14 Jun 2006 20:31 GMT
What OS version are you running?  Do you see the same problem if you
click Preview instead of Print from the Print dialog?  Does
checking/unchecking Soft Proof while in Preview make any difference?

> > Lightbulb.  But is it the right one?
> >
[quoted text clipped - 12 lines]
> installation (unlikely since I'm not the only one with this issue) or
> that it's something to do with the printers/drivers themselves.
Jim Gordon - 13 Jun 2006 01:05 GMT
Hi,

This is somewhat of a long shot, but be sure you don't have the printer
set to draft or low quality mode.

-Jim Gordon
Mac MVP

> I'm working with PowerPoint 2004 and have discovered that every time I
> try to print a shape that has a shadow, the shadow prints as a solid
> black box around the object. In looking through Help, I see that this
> is a compatibility issue with earlier versions, but I've found no way
> to fix the problem. Can anyone help me find a solution to this problem?
> Your help is GREATLY appreciated. Thank you!
 
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