View Drawing Toolbar Crashes PPT 2004

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Xroads14 - 18 Sep 2005 17:40 GMT

I'm working in PPT 11.1.1 on a 12" PB running OS 10.4.2.

Within the last few days, trying to open the drawing toolbar causes PPT
to lock (spinning beach ball). Force quit shows PPT "not responding."
All other toolbars and the formatting palette work fine. Drawing
toolbar displays and works in Word.

Have rebooted and repaired permissions but problem persists.

Greatly appreciate any advice.

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Jim Gordon MVP - 18 Sep 2005 17:49 GMT

Hi Xroads,

With PowerPoint not running, try deleting PowerPoint's preference files
then empty the trash. You'll loose any previous menu and toolbar
customizations, but the problem you're having will probably be fixed.

-Jim

Signature

Jim Gordon
Mac MVP
MVP FAQ
<http://mvp.support.microsoft.com/default.aspx?scid=fh;EN-US;mvpfaqs>

> I'm working in PPT 11.1.1 on a 12" PB running OS 10.4.2.
>
[quoted text clipped - 6 lines]
>
> Greatly appreciate any advice.

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Xroads14 - 19 Sep 2005 00:11 GMT

Jim -

Thanks very much. I'm not that familiar with these files. In my
Library > Preferences > Microsoft folder there is one called
"com.microsoft.PowerPoint.prefs.plist" and one called "PowerPoint
Toolbars." Should I trash either or both of these?

Best regards,
Chet

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Jim Gordon MVP - 20 Sep 2005 01:18 GMT

Hi,

You found them!

I'd start by trashing the toolbar prefs. If things aren't right then
trash them both. You have to empty the trash before restarting
PowerPoint because in OSX things run in the trash.

-Jim

Signature

Jim Gordon
Mac MVP
MVP FAQ
<http://mvp.support.microsoft.com/default.aspx?scid=fh;EN-US;mvpfaqs>

> Jim -
>
[quoted text clipped - 5 lines]
> Best regards,
> Chet

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Mac Forum / Applications / PowerPoint / September 2005

View Drawing Toolbar Crashes PPT 2004