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Mac Forum / General / Portable Macs / July 2006Norton Can't find my Hard Drive
Just Installed Norton Utilities. When I run Disc Doctor ( SystemWorks for Macintosh. Version 7.0.3r006) or any of the other utilities, my HD doesn't show up in the opening window. Currently running Tiger. What to do? > Just Installed Norton Utilities. When I run Disc Doctor ( SystemWorks > for Macintosh. > Version 7.0.3r006) or any of the other utilities, my HD doesn't show up > in the opening window. Currently running Tiger. What to do? Pack Norton up, and throw it in the trash. It can *destroy* an OS X volume, particularly one with Tiger installed. It's rare that you'll need a disk utility like that, other than Apple's own. If you do (and you're not running an Intel Mac), you can't do better than Alsoft's DiskWarrior: http://www.alsoft.com/DiskWarrior/index.html > Just Installed Norton Utilities. When I run Disc Doctor ( > SystemWorks for Macintosh. Version 7.0.3r006) or any of the other > utilities, my HD doesn't show up in the opening window. Currently > running Tiger. What to do? Thank all the fates. Otherwise, it would have destroyed your disk.  SignatureBeing quick to take offense is not a virtue. > Just Installed Norton Utilities. When I run Disc Doctor ( SystemWorks > for Macintosh. > Version 7.0.3r006) or any of the other utilities, my HD doesn't show up > in the opening window. Currently running Tiger. What to do? Remove NU BEFORE it finds your HD !! My system manager has insisted that I keep NU on my Powerbook at least, he says, in order to protect the Windows machines on the network. (At least he acknowledges that OSX probably doesn't really need it!) I keep telling him that the "word on the street" is that NU is a pox on OSX, and he keeps saying that kind of info isn't verifiable and or trustworthy. Is there a reputable (no, I'm not implying that you guys aren't reputable, but you know what I mean) reference that I can direct him to in order to convince him? Or at least a place in which Mac complaints about NU are distilled and collected? Perhaps a review article in a mainstream journal? > My system manager has insisted that I keep NU on my Powerbook at least, > he says, in order to protect the Windows machines on the network. Norton Utilities isn't an antivirus package, so it's not going to protect the Windows machines from *anything*. As I wrote earlier, it's a very, very dangerous tool to use on any OSX machine. It can trash your file system in very short order. The antivirus portion of Systemworks (which you mentioned you had) is a little bit of a different story; I'll get into that in a moment. > I keep > telling him that the "word on the street" is that NU is a pox on OSX, > and he keeps saying that kind of info isn't verifiable and or > trustworthy. Is there a reputable (no, I'm not implying that you guys > aren't reputable, but you know what I mean) reference that I can direct > him to in order to convince him? Would the fact that the product has been *discontinued* have any sway with him? Here's an article from MacWorld, in 2004: http://www.macworld.com/news/2004/04/14/symantec/?lsrc=mcrss-0404 "Symantec Inc. on Wednesday confirmed plans to discontinue the Macintosh versions of its Norton Utilities and SystemWorks packages and instead will focus its efforts on developing its Internet security software." So there you go. Norton Utilities is dead, and that's fine. Norton Antivirus is still alive, but its only real job right now is to catch Windows viruses. If you're going to run it, it's not going to hurt anything (aside from your system's speed and stability), but you really need the current version, which is version 10. The version included with your Systemworks is more than a little outdated. Another option is ClamXAV, which is built on top of the open-source ClamAV virus scanner: http://www.markallan.co.uk/clamXav/ And a review of it in MacWorld: http://www.macworld.com/2006/05/reviews/clamxav103/index.php Hope that helps. > So there you go. Norton Utilities is dead, and that's fine. > > Hope that helps. Excellent. Thanks much. > Just Installed Norton Utilities. When I run Disc Doctor ( SystemWorks > for Macintosh. > Version 7.0.3r006) or any of the other utilities, my HD doesn't show up > in the opening window. Currently running Tiger. What to do? and more about Norton from another list: > I do realize that Norton had some > problems with Macs earlier on, but thought by now they'd licked all > the problems. Nope. And of course now they've given up entirely and discontinued utilities. > Can you be more specific? Yes. Specifically, the root-level files Norton installs -- "Filesaver" and a bunch of daemons to control it -- cause more problems than they fix. Ditto the virus protection, etc. Also, their directory repair is poor and destroys data other utility programs need. DiskWarrior even has a message that says something along the lines of "We cannot repair this directory -- some other program (Norton) has tampered with the directory structure." Cali > Just Installed Norton Utilities. When I run Disc Doctor ( SystemWorks > for Macintosh. > Version 7.0.3r006) or any of the other utilities, my HD doesn't show up > in the opening window. Currently running Tiger. What to do? My advice would be uninstall Utilities. The Mac OSX seems to do an excellent job at defragging. Next you'll need to scroll thru all your OSX folders on the HDD to see where Norton has placed little buggy things. In the UK they call Norton 'Cinzano' (once it's on the table it's impossible to get it off again). It's far more trouble than it's worth. > > Just Installed Norton Utilities. When I run Disc Doctor ( SystemWorks > > for Macintosh. [quoted text clipped - 8 lines] > > It's far more trouble than it's worth. OK. Norton's in the trash. I'm working with DiskWarrior now. However, when I boot from the CD and dry to rebuild the HD, it stalls out at step 5. Several attempts and same results. Suggestions? > Suggestions? Wait. Some of these steps can take hours. SignatureBeing quick to take offense is not a virtue. |
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