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Mac Forum / General / Portable Macs / July 2005



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Problem updating iPod used on PC (and Apple groups dont know what to do)

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news.rcn.com - 18 Jul 2005 02:40 GMT
Anyone know of a iPod or iTunes group out there with any knowledgeable
members on it?

I have tried asking a few questions on the Apple groups and no one replies
to even simple questions, indicating that Apple relies on peers and no one
knows the answer to questions. (I have also noticed that the  answers people
do give tend to be a bit obvious)

I am getting an error message telling me that when used with my G4 1 GHz
PowerMac, my iPod needs its software updating: But that it can't do this
because I started using it with a PC. I did update the software on the PC to
iTunes 4.9 (which is about as late as you can get on the Mac?) and presume
it DID update its iPod software when it updated everything else but still
get this error message.

Or, possibly,  doesn't this error message mean anything at all?
Richard Freedman - 20 Jul 2005 04:03 GMT
> Anyone know of a iPod or iTunes group out there with any knowledgeable
> members on it?
[quoted text clipped - 12 lines]
>
> Or, possibly,  doesn't this error message mean anything at all?

You can download the latest iPod software updater, which is not the same
as iTunes software, directly from Apple.  
http://www.apple.com/ipod/download/  I'm surprised the Apple boards
didn't provide an answer, I usually find them very helpful.  If your
iPod was formatted for Windows you will need to do the update with your
Windows box.  You shouldn't have any problem syncing with your Mac
iTunes after that.

If you want to run the Mac iPod update you will first need to reformat
your iPod for Mac, which will erase all your music and files.  This will
require the Mac version of the iPod software that came on your original
CD (although there are probably other ways of doing it).  If your
syncing the music (and AddressBook/iCal) you will not loose anything but
a few minutes by reformatting.  If you are copying your music manually
you will obviously loose any music that isn't on your computer if you
reformat your iPod.
Eric Johnson - 20 Jul 2005 08:37 GMT
On 7/20/05 5:03 AM, in article
rf1.nospam-650362.20030319072005@comcast.dca.giganews.com, "Richard
Freedman" <rf1.nospam@comcast.net> wrote:

>> Anyone know of a iPod or iTunes group out there with any knowledgeable
>> members on it?
[quoted text clipped - 12 lines]
>>
>> Or, possibly,  doesn't this error message mean anything at all?
It means that your IPOD was originally formatted for a PC.

You will have to sacrifice all that is currently on your IPOD to reformat it
for use with your mac's software. Reformatting is done from that error
message iirc.  You don't however, have to update your Ipod's software.

ej
Cathy Stevenson - 20 Jul 2005 21:25 GMT
> Anyone know of a iPod or iTunes group out there with any knowledgeable
> members on it?
[quoted text clipped - 3 lines]
> knows the answer to questions. (I have also noticed that the  answers people
> do give tend to be a bit obvious)

If this is the tone with which you usually start your posts, I'm not
surprised that few people would want to help you out.

> I am getting an error message telling me that when used with my G4 1 GHz
> PowerMac, my iPod needs its software updating: But that it can't do this
[quoted text clipped - 4 lines]
>
> Or, possibly,  doesn't this error message mean anything at all?

Your iPod is formatted for use with a PC. If you want to use it on your
Mac, you will have to reformat it.

This is explained very clearly at the Apple site.

Cathy

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"there's a dance or two in the old dame yet." - mehitabel

C.Stevenson, M.D.
cats1921@invalidsonic.net

news.rcn.com - 24 Jul 2005 15:57 GMT
Many thanks for the full advice Richard which cured my problem: If there
were knowledgeable people on the Apple groups, I am sure they would have
answered as you did pretty much immediately.

Sorry Cathy if you felt that way but I asked the question in a perfectly
reasonable way and after a few weeks, noticed that some (difficult)
questions simply do not get answered on their boards.

I also asked how I can increase the volume on my iPod recording (on some
imports, I have to always play with the volume turned up to the highest
setting, -  with limited dynamic range being recorded) and no one could
answer that one either.

Equally they can sometimes be very helpful
Cathy Stevenson - 29 Jul 2005 22:44 GMT
> Many thanks for the full advice Richard which cured my problem: If there
> were knowledgeable people on the Apple groups, I am sure they would have
[quoted text clipped - 8 lines]
> setting, -  with limited dynamic range being recorded) and no one could
> answer that one either.

Do you have Sound Check turned on in both iTunes and in the iPod
settings (I am assuming that the PC versions have this control)?

Cathy

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"there's a dance or two in the old dame yet." - mehitabel

C.Stevenson, M.D.
cats1921@invalidsonic.net

news.rcn.com - 30 Jul 2005 15:14 GMT
> Do you have Sound Check turned on in both iTunes and in the iPod
> settings (I am assuming that the PC versions have this control)?

No, I didn't have it turned on in iTunes (cant figure out yet how to turn it
on in the iPod itself) and yes, there is such a feature on the PC version (I
will have to see if it was turned on on the Mac I am now using for all
importing. Does this mean that I will have to re-import all of my CDs or
does the hardware know when it is playing EVERYTHING at too low a volume and
with no dynamic range with some CDs played at such a low volume that you
cant actually hear much?

(And if this is what cures the problem,  this feature is something which
nobody on the MAC boards knew about)
Cathy Stevenson - 31 Jul 2005 20:41 GMT
> > Do you have Sound Check turned on in both iTunes and in the iPod
> > settings (I am assuming that the PC versions have this control)?
[quoted text clipped - 6 lines]
> with no dynamic range with some CDs played at such a low volume that you
> cant actually hear much?

On an iPod formatted for a Mac (not MAC), you select "Settings" from
the main menu and then turn Sound Check on.  

This is all explained at Apple's iPod support area.

I don't know whether it works "retroactively", but you are the listener
and should know whether you are satisfied with the results on earlier
imports.

> (And if this is what cures the problem,  this feature is something which
> nobody on the MAC boards knew about)

That is not logical. Of course, most people in the Mac groups knew
about this feature.

Cathy

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"there's a dance or two in the old dame yet." - mehitabel

C.Stevenson, M.D.
cats1921@invalidsonic.net

Nick - 25 Jul 2005 01:09 GMT
> Your iPod is formatted for use with a PC. If you want to use it on your
> Mac, you will have to reformat it.

This is not completely true.

I have a 4th generation iPod that was formatted for PC using XP. We
stuck it on a G5 tower running 10.3.9 and it works just fine: we played
off of it and added a song to its library. We just didn't click the
"update" button that popped up when the Mac first recognized the device.
 
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