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Mac Forum / General / Portable Macs / January 2005



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PB 17, OS X 10.3.7, prob. with mouse pointer on external monitor

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Patrick Mills - 22 Jan 2005 20:17 GMT
Hi,

Recently (could be about when I allowed software update to move me to
10.3.7, but I'm not positive about that) my Powerbook 17 started not
displaying the mouse pointer when I hook my (sleeping) Powerbook to my 23"
Cinema display.  The Cinema display activates, but no mouse pointer.

To get the mouse pointer working again, I have to open the Powerbook (it
also no longer auto-senses that the internal display is now available and
activate it automatically), put the machine back to sleep and re-awaken
it. Upon awakening, both monitors are available, and the mouse pointer
shows correctly.  Then, I can re-sleep the machine, close the Powerbook,
and re-awaken it with just the Cinema display, and the mouse pointer will
be there.

Until recently, I didn't have the disappearing mouse pointer problem, and
opening the (running) powerbook while connected to the external Cinema
display would automatically activate the powerbook's internal display.

I would appreciate any advice.  TIA,

PLM

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Elliott Roper - 22 Jan 2005 23:22 GMT
> Hi,
>
[quoted text clipped - 16 lines]
>
> I would appreciate any advice.  TIA,

Aha. I have seen something similar, with a 12" PB and  additional
external display. This machine drives the second monitor through a
mini-DV to VGA adapter cable with no locater at the PB end. Recently,
(10.3.7) accidentally removing the mini-DVI may (10% of the time) may
result in an invisible, but still active mouse pointer on both screens
after it has been replaced. Yanking the cable and re-inserting it again
has always got the pointer back. I am pretty sure this started
happening with 10.3.7.

I would be interested if this works for you.

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Patrick Mills - 23 Jan 2005 03:17 GMT
>> Hi,
>>
>> Recently (could be about when I allowed software update to move me to
>> 10.3.7, but I'm not positive about that) my Powerbook 17 started not
>> displaying the mouse pointer when I hook my (sleeping) Powerbook to my
>> 23" Cinema display.  The Cinema display activates, but no mouse pointer.

> Aha. I have seen something similar, with a 12" PB and  additional external
> display. This machine drives the second monitor through a mini-DV to VGA
[quoted text clipped - 5 lines]
>
> I would be interested if this works for you.

Thanks for your reply.  Unfortunately, this did not work for me.

If I have no mouse pointer, simply pulling and re-inserting the Cinema
display's DVI connector from my PB does not restore the mouse pointer.

The only way I've found to get the pointer back is to re-activate the PB's
main display in dual-display mode, then put the machine to sleep, close
the cover, and wake it back up with just the Cinema display active.  This
works 100% of the time to restore the pointer, and nothing else I've tried
works at all (well, restarting the machine with the Cinema as the
primary, and only, display also works, but my sleep/awaken technique takes
a lot less time than that).

Any other ideas?  Anyone?

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Elliott Roper - 23 Jan 2005 13:54 GMT
> >> Hi,
> >>
[quoted text clipped - 25 lines]
> primary, and only, display also works, but my sleep/awaken technique takes
> a lot less time than that).

Thanks for getting back. I'm trying to get a picture of what might be
going wrong. I don't think it is anything to do with getting confused
about which monitor it thinks the pointer is on, because it still works
on both, even if I can't see it. (It will raise the dock and I can
still make the right thing happen when I accidentally click on
something useful on the other monitor)

Let's hope it is fixed in 10.3.8

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Patrick Mills - 23 Jan 2005 18:29 GMT
> Thanks for getting back. I'm trying to get a picture of what might be
> going wrong. I don't think it is anything to do with getting confused
[quoted text clipped - 4 lines]
>
> Let's hope it is fixed in 10.3.8

Yes - same thing here - the Mac knows where the mouse is, and it is fully
usable.  Just no pointer.  When in this mode, I have found I can click and
drag on the desktop to get a sense of the x & y coordinates, which allows
me to hone in on a button or control I need to use.

PLM

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Carl Price - 24 Jan 2005 02:25 GMT
> > Thanks for getting back. I'm trying to get a picture of what might be
> > going wrong. I don't think it is anything to do with getting confused
[quoted text clipped - 11 lines]
>
> PLM

I'm seeing the same problem with a 17" and 10.3.7.  I upgraded several
weeks ago, the problem just started appearing late last week.  The only
thing I've added new was the Skype beta.

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Carl Price - 24 Jan 2005 02:48 GMT
> > > Thanks for getting back. I'm trying to get a picture of what might be
> > > going wrong. I don't think it is anything to do with getting confused
[quoted text clipped - 15 lines]
> weeks ago, the problem just started appearing late last week.  The only
> thing I've added new was the Skype beta.

Forgot to mention that I also added a 4 port powered Belkin USB hub
about the time the problem appeared.  I have the external keyboard and
mouse plugged into it.  I was assuming it had to do with the hub.

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