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Mac Forum / General / Portable Macs / October 2004



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CD keeps ejecting

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Wynne - 13 Oct 2004 22:33 GMT
After updating an iMac with 9.2 (from 9.1) I now cannot make a cd stay
put in the drive. Even on boot up it ejects the cd before I can use
it. I feel silly saying this (because I don't know the name of the
style of CD-Rom player) ...but the cd-rom drive is not a tray, rather
a slot that you feed the CD into and it is grabbed and pulled the rest
of the way in. This will happen but within seconds - out pops the CD
again.
Patricia Brine - 17 Oct 2004 00:39 GMT
> After updating an iMac with 9.2 (from 9.1) I now cannot make a cd stay
> put in the drive. Even on boot up it ejects the cd before I can use
[quoted text clipped - 3 lines]
> of the way in. This will happen but within seconds - out pops the CD
> again.

SNIP
dunno much, maybe zap the pram, or check apple knowledge base?

JB
David C. - 17 Oct 2004 19:43 GMT
> After updating an iMac with 9.2 (from 9.1) I now cannot make a cd
> stay put in the drive. Even on boot up it ejects the cd before I can
[quoted text clipped - 3 lines]
> the rest of the way in. This will happen but within seconds - out
> pops the CD again.

It could be a bad disc - the system auto-ejects media it can't
handle, since there would be no other way to get them out.  (Apple
doesn't like front-panel eject buttons.)

If it happens with a lot of discs, then it's probably not a bad disc,
but might be a bad drive.  But if the drive was working fine before
the software upgrade, that's probably not the cause of the problem.

Check with Apple to see if there are any available firmware updates
available.  You can start your search here:

       http://www.apple.com/support/imac/g3/

Second, if you haven't already done so, update from 9.2 to 9.22.  You
can download the updater here:

       http://docs.info.apple.com/article.html?artnum=75186

Good luck.

-- David
Wynne - 18 Oct 2004 13:46 GMT
> > After updating an iMac with 9.2 (from 9.1) I now cannot make a cd
> > stay put in the drive. Even on boot up it ejects the cd before I can
[quoted text clipped - 25 lines]
>
> -- David

I should have clarified to save all this time. I did zap PRam
(multiple times), I rebulit the desktop, I rebooted, I tried a
combination of all of the above. I tried booting without extensions
enabled. I tried putting any CD in as it was booting at the very
beginning. I am using 9.22 and I have tried multiple different CDs. I
can't believe the drive just suddenly stopped working after installing
an update. I was already having problems with the computer freezing
and locking up. I had already searched through the Apple database. The
only thing I can find that closely resembles this problem is a
reference to CD drawers having the eject button stuck by something
mechanical, i.e. a piece of tape. I also found another reference about
updating to OS X and it causing the same problem. And finally, I found
a reference about a USB mouse causing the problem. None of these fixes
applied or worked. This CD drive is one of the type that does not have
a drawer that ejects; it has a simple slot that you put the CD in and
the mechanics 'suck' it in.

Thanks for the good luck...but it seems like I need valium or
something instead.
David C. - 24 Oct 2004 00:16 GMT
> I should have clarified to save all this time. I did zap PRam
> (multiple times), I rebulit the desktop, I rebooted, I tried a
[quoted text clipped - 12 lines]
> one of the type that does not have a drawer that ejects; it has a
> simple slot that you put the CD in and the mechanics 'suck' it in.

Then you probably have corrupt system software.

You say that you were already having freeze/lockup problems.  I've
seen this happen with flaky hard drives.  My two low-end Macs - an SE
and a Quadra have both needed hard drive replacement in the past.  In
both cases, the first symptoms of the drive going bad was a series of
random crashes/hangs happening with increasing frequency.

Use a good disk utility (Disk First Aid comes with MacOS, Tech Tool
Pro is also very good) to check out the drive.  Boot a CD to run it
so the system on your hard drive isn't running when you do this.

If you find disk errors, fix them.  Then maybe reinstall your system
folder (or restore it from a known-good backup, if you have one.)

If this works, great.  If it doesn't work (problems persist, disk
errors develop over time), then you will want to replace the hard
drive.

-- David
 
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