Mac Forum / General / Portable Macs / May 2004

Hi,

Short version:
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iSync keeps on adding duplicate records to my Tungsten|T datebook.  What can
I do?

Long-winded version
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Background:
I have Tungsten T that I have been using for a long time now and I've always
synced it with my PC laptop with no problems whatsoever.  I got a Mac
Powerbook some months ago and it started off syncing fine.  Isync would sync
it with my Ipod and T68i too, that was pretty cool.

Problem:
Anyway, that did not last long, because one day it started to make duplicate
records of all my datebook entries!  Fortunately I backed my Palm up
previously so I simply reverted to the original state.  But, when I tried to
use iSync again it would again ask me if I wanted to add +1000 'new' records
on me datebook again.  Of course I said 'no' and cancelled the sync.  This
made me avoid using iSync for a long time.

Things I have tried:
1.) I realised that Palm Desktop (PC) has a 'delete duplicate' function, so
I use iSync (knowing it would duplicate all my records).  And then,
Hotsynced it to my PC laptop, where I used the 'delete duplicate' function.
It worked, I used iSync and it got rid of the duplicates.  I thought I
solved my problem and was pretty pleased with myself.  But the problem is,
the NEXT time I used iSync, it wanted to add the duplicate records again!

2.) iSync has a reset records function that resets all devices except the
one you choose is 'right'.  I want to do this and choose my Palm as the
'good' one. The problem is, although it is on the list, it is shaded, so I
can't select it (even though my Palm is physically connected to my
Powerbook).

Anyway, any suggestions would be appreciated.

Thanks,

JS.