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Mac Forum / Applications / Other MS Products / July 2005Outlook 2K1 permissions problem
Hello, We are currently connecting to Exchange 2k3 using Outlook 2001. For some reason my email recently became unable to see certain calendars within the company. Today I tested all the calendars in the company and found 3 that I could no longer open. I also no longer have permission to oepn a 2nd email account that I always have been able to also. What has changed: Nothing since it worked last. I did however recently upgrade my system to 10.4x but it was all working after that upgrade for 2 weeks. I am at my wits end as I cannot find any more settings that would block only a certain few calendars AND my IT people tell me nothing has changed. Does anyone have anything that I can try to resolve this issue. > We are currently connecting to Exchange 2k3 using Outlook 2001. For > some reason my email recently became unable to see certain calendars > within the company. Today I tested all the calendars in the company and > found 3 that I could no longer open. I also no longer have permission > to oepn a 2nd email account that I always have been able to also. > I am at my wits end as I cannot find any more settings that would block > only a certain few calendars AND my IT people tell me nothing has > changed. I strongly suspect something has changed but your IT folks may not be associating the change with your problem. All of this sounds permissions related. Have you verified that the owners of each of the calendars and the email account still have you listed with at least Reviewer privileges? Your Exchange admins have repair tools they can run to repair permissions problems as well. bill  SignatureWilliam M. Smith (Microsoft Interop MVP) Thanks for the input. Now, how can I prove to the IT people that this is something for them to look into? They believe that it is only my "machine" still and that I need to reformat and rollbakc to an older OS. > Thanks for the input. > > Now, how can I prove to the IT people that this is something for them > to look into? They believe that it is only my "machine" still and that > I need to reformat and rollbakc to an older OS. A good first start is to set up the same account on a Windows computer in Outlook and see if you get the same results. I suspect you will. If you don't, that's not to say something still isn't wrong with the server. The Outlook 2001 client can do very little other than show you what the Exchange server provides you. If permissions aren't the issue then security settings on the server are a good second bet. You may want to post a question in one of the microsoft.public.exchange.* groups to see if the folks there can give you an idea of what to look for on a server. I'm not an Exchange admin and know very little about the setup to help you with something like that. Good luck! bill SignatureWilliam M. Smith (Microsoft Interop MVP) Ok, using RDC I was able to log into my email account using outlook 2000 and I could open everyone's calendar. I also found out something even more odd. Using Outlook 2000 I can see all calendars Using Outlook 2k1 MAC I can see all calendars but 3. I am pulling my hair out on this one. > Ok, using RDC I was able to log into my email account using outlook > 2000 and I could open everyone's calendar. I also found out something [quoted text clipped - 5 lines] > > I am pulling my hair out on this one. Even though you've established that the account has access to the calendars using Outlook for Windows, are the privileges for these calendars similar to the privileges of the calendars you can't see? If not, how do they differ? If the owner of one of the missing calendars sets up another calendar with identical privileges, can you see it? Your problem may be resolved by requesting that the three calendar files be recreated. Finally, how to you access the calendars you see? Via public folders or connecting to the calendar as shared from another account? If the missing calendars are in public folders, be sure that you have been granted Reviewer privileges at minimum on the folders. Hope this helps! bill SignatureWilliam M. Smith (Microsoft Interop MVP) |
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