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Mac Forum / Applications / MS Office / May 2008



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Ofice 2008 crash all the time

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joseranto@officeformac.com - 08 May 2008 17:28 GMT
Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

Hi,

I have the Office 2008 home $ Studente version, my problem is that my office works fine for a limited period of time until gets corrupted, aprox. 2 to 3 weeks, then shows the unexpected error windows alert and i can't open anything, after that word, excel, entourage, Pwt, refused to run. I reformat my hard disk and i installed the last version of Mac OS 10.5.2 with all the another system and utilities programas up to date, i had updated the Office to 12.0.1 and nothing, the only solution that i found was remove the Office 2008 and install back everything again, but this is a partial solution because in two weeks aprox. i will get the same error condition. it is like a evil loop.

Otherwise, my MacBook Pro runs and works fine, the problem is with Office 2008 only.

any ideas?
John McGhie - 09 May 2008 10:18 GMT
As I said to the poster in the thread a minute ago, the problem is OS
10.5.2.  Office 2008 was not designed for that operating system.  We are
waiting on a Service Release that is currently in testing.

The service release should enable Office 2008 to run more reliably with OS
10.5.2.  It is due out shortly.

My question would be "which utilities" are you installing?  Some utilities
have known conflicts with Microsoft Office.

Hope this helps

On 9/05/08 2:28 AM, in article ee9adff.-1@webcrossing.caR9absDaxw,

> Version: 2008
> Operating System: Mac OS X 10.5 (Leopard)
[quoted text clipped - 16 lines]
>
> any ideas?

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Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group.  Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia.   mailto:john@mcghie.name

joseranto@officeformac.com - 09 May 2008 15:02 GMT
Ok Thanks John, i do not know that, ok I had installed all the utilities, i did a complete setup install process, which utilities do you recomend me to remove?

Thanks,

Jose
John McGhie - 10 May 2008 05:49 GMT
Hi Jose:

We just don't have a list: it varies with every point-release of both Mac OS
X and Office.

My "rule of thumb" is "If Apple or Microsoft did not make it, don't run it."
The only exception I make is Adobe Reader.  But even some versions of that
don't work right (or haven't in the past).

I also try to stay a version of Mac OS X behind the latest.  That way, some
other poor unfortunate gets to find out about the bugs before I do :-)  My
days as Crash Dummy are over :-)

Cheers

On 10/05/08 12:02 AM, in article ee9adff.1@webcrossing.caR9absDaxw,

> Ok Thanks John, i do not know that, ok I had installed all the utilities, i
> did a complete setup install process, which utilities do you recomend me to
[quoted text clipped - 3 lines]
>
> Jose

Signature

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group.  Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia.   mailto:john@mcghie.name

Erjee@officeformac.com - 28 May 2008 16:43 GMT
I have installed the service pack and the latest update but still word keeps crashing. I have had this problem today about 20-25 times. I noticed it happens when I copy/paste a lot, make changes in tables etc.
But also when I do nothing special.
The second problem is that I cannot use a personal list of own words.
Although I think Office 2008 is great, it has very good features, I wonder what could be wrong.
To illustrate the prblem: I typed a report for my students which under Office 2004 wo0uld take about 1 to 1,5 hours. Now it tokk me about 4 hours! After three or four lines of text I save the document. Please help me out.
I'm beginning to feel a bit desperate. I
Elliott Roper - 28 May 2008 19:21 GMT
> I have installed the service pack and the latest update but still word keeps
> crashing. I have had this problem today about 20-25 times. I noticed it
[quoted text clipped - 7 lines]
> three or four lines of text I save the document. Please help me out.
> I'm beginning to feel a bit desperate. I
You spent 3 extra hours out of 4 fighting Office 2008?
Cut your losses. Go back to 2004 for production work.
You can run them side by side. Save 2008 for when the urge to
self-flagellate becomes overpowering.
Seriously! If I were paying your salary, you would be on the carpet in
0.3 seconds, wishing you were never born.
Let somebody else sort the mess out. Leave the job of fixing software
to your support people. You owe it to your students.

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Diane Ross - 29 May 2008 22:52 GMT
> I have installed the service pack and the latest update but still word keeps
> crashing.

Testing in a new User will quickly tell you if the problem is system wide or
if it's your User's folder that contains the problem. Go to System
Preferences --> Create a New User in Accounts. Switch to the New User by
logging out/in or use Fast User Switching. Test Office there.

If you still have problems, then apply the latest Apple combo updater.

<http://www.entourage.mvps.org/downloads/mactopia_dl.html>

It could also be a font problem.
<http://www.entourage.mvps.org/troubleshoot/bad_font.html>

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Diane

 
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