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Mac Forum / Applications / MS Office / May 2008



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install Office 2004 on my new mac - not as Test Drive

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susan_unger@hotmail.com - 24 Nov 2007 21:18 GMT
I own Office 2004, and have it installed on my old laptop. I just
bought a new mac, and did a complete data migration, and when I try to
launch office on my new machine, it wants to launch Office as Test
Drive. How do I keep the full version on my new machine?

thanks!!
susan
Diane Ross - 24 Nov 2007 23:57 GMT
On November24Saturday11/24/07 1:18 PM, in article
1f1fdca8-ab8f-472e-beba-4db8a2ff9734@d61g2000hsa.googlegroups.com,

> I own Office 2004, and have it installed on my old laptop. I just
> bought a new mac, and did a complete data migration, and when I try to
> launch office on my new machine, it wants to launch Office as Test
> Drive. How do I keep the full version on my new machine?

You need to remove the test drive first.Removing the Test Drive has been
problematic for many users. See details here on how to remove:

<http://www.entourage.mvps.org/install/demo.html>

This also removes any Office files you copied over. You will need to migrate
your data over again after the process.

Signature

Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees)
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>

John McGhie - 25 Nov 2007 09:17 GMT
WARNING:  If you "migrate" programs, do NOT migrate their preferences files
over :-)

Otherwise you will live in Crash City until you remove the preferences that
do not apply to the new computer.

Cheers

On 25/11/07 9:27 AM, in article
C36DFA54.8253%diane@invalid.entourage.mvps.org, "Diane Ross"
<diane@invalid.entourage.mvps.org> wrote:

> On November24Saturday11/24/07 1:18 PM, in article
> 1f1fdca8-ab8f-472e-beba-4db8a2ff9734@d61g2000hsa.googlegroups.com,
[quoted text clipped - 11 lines]
> This also removes any Office files you copied over. You will need to migrate
> your data over again after the process.

Signature

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group.  Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
+61 4 1209 1410, mailto:john@mcghie.name

rjp@publicover.net - 07 Dec 2007 20:56 GMT
This has been driving me crazy, too.   I have followed this link but
it was not much help.  I am a MacBookPro newbie and did the Test Drive
uninstall the other night before installing my purchased version.  I
did not realize it was still telling the world that I am test driving
until this afternoon  I have spent four hours trying to figure out how
to get beyond it.  If I really do need to totally uninstalled all of
Office:mac how exactly do I preserve all of emails. Where do I find
them even??

Thank you..

-4db8a2ff9...@d61g2000hsa.googlegroups.com,

> On November24Saturday11/24/07 1:18 PM, in article
>
[quoted text clipped - 3 lines]
> > launch office on my new machine, it wants to launch Office asTest
> >Drive. How do I keep the full version on my new machine?

> You need to remove thetestdrivefirst.Removing theTestDrivehas been
> problematic for many users. See details here on how to remove:
[quoted text clipped - 8 lines]
> Entourage Help Page   <http://www.entourage.mvps.org/>
> Entourage Help Blog  <http://blog.entourage.mvps.org/>
Diane Ross - 08 Dec 2007 02:07 GMT
On 12/7/07 12:56 PM, in article
d28b432d-8fe5-46ca-9742-2c5097c07b9d@d4g2000prg.googlegroups.com,

> This has been driving me crazy, too.   I have followed this link but
> it was not much help.  I am a MacBookPro newbie and did the Test Drive
[quoted text clipped - 4 lines]
> Office:mac how exactly do I preserve all of emails. Where do I find
> them even??

Your mail is not touched when you use "Remove Office". Microsoft Entourage
installs the Microsoft User Data folder (MUD) in your User's Document
folder. Inside this folder is your Identity (named Main by default). All of
your mail, contacts, etc are stored here. If you move this folder, Entourage
will not know where your mail is located and will open with a new default
identity that will be blank.

When you backup, be sure your Identity folder is backed up. I suggest doing
this on a regular basis.

As far a getting rid of the Test Drive....just run "Remove Office" a few
more times. See this page for more help:

Demo Test Drive <http://www.entourage.mvps.org/install/demo.html#demo2>

Signature

Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees)
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>

rjp@publicover.net - 08 Dec 2007 04:39 GMT
On Dec 7, 9:07 pm, Diane Ross <di...@invalid.entourage.mvps.org>
wrote:
> On 12/7/07 12:56 PM, in article
> d28b432d-8fe5-46ca-9742-2c5097c07...@d4g2000prg.googlegroups.com,
[quoted text clipped - 28 lines]
> Entourage Help Page   <http://www.entourage.mvps.org/>
> Entourage Help Blog  <http://blog.entourage.mvps.org/>

Thank you Diane!  I will try this in the morning when I am less likely
to mess things up.
rjp@publicover.net - 08 Dec 2007 19:54 GMT
Diane,  It took 6 installs and uninstalls to finally remove the "test
drive" in front of my name.  One of the installs I did as a drag and
drop.  But then I could no longer find my old emails.  I uninstalled
and used the wizard install.  Now I can send emails without the "test
drive" however, I still can't get Entourage to see the previously
received emails.   This despite my being able to find them with the
search in Finder.   How do I move them back into Entourage??   I would
also like to migrate my Outlook Express email from my PC.  Any
suggestions on that as well as that address book.  I AM a Mac newbie.

bob
Diane Ross - 09 Dec 2007 01:37 GMT
On 12/8/07 11:54 AM, in article
33c4cf19-b403-428a-abe0-e1568ef5f687@e23g2000prf.googlegroups.com,

> Diane,  It took 6 installs and uninstalls to finally remove the "test
> drive" in front of my name.

What an ordeal! Glad you finally got it working correctly.

>One of the installs I did as a drag and
> drop.  But then I could no longer find my old emails.  I uninstalled
> and used the wizard install.  Now I can send emails without the "test
> drive" however, I still can't get Entourage to see the previously
> received emails.   This despite my being able to find them with the
> search in Finder.

How are you finding the emails? If it's with Spotlight, then they might be
searching the cache spotlight files. These are not completed messages. You
might be able to salvage data from these if you can't find the originals.

~/Library/Caches/Metadata/Microsoft/Entourage/ is the location of your
data used by Sync Services. It's not your actual database.

Your Identity folder [Identity name is Main by default] contains:

Database
Mailing Lists
Rules
Signature
(these are files that contain your data)

>How do I move them back into Entourage??

As I mentioned earlier in this thread:

======Microsoft Entourage installs the Microsoft User Data folder (MUD) in
your
User's Document folder. Inside this folder is your Identity (named Main by
default). All of your mail, contacts, etc are stored here. If you move this
folder, Entourage will not know where your mail is located and will open
with a new default identity that will be blank.======

Hopefully, you have not deleted the file. If you have deleted the trash,
it's gone. Sorry!

If you moved the folder...

Select Switch Identity under Entourage in the Menu bar and see if your old
identity is still listed. Just looking in the 2004 Identities folder will
also show you all Identities that are available.

If you have moved the MUD folder then in the Finder: To find your old
database, search for "Microsoft User Data" (without the quotes). If you only
find the one in your Documents folder then your data is gone. It's possible
you moved it and the search will show you the location.

If you have not used a new identity in Entourage, then copy the entire
Microsoft User Data folder to the correct location.

Fix if you have more than one Microsoft User Data Folder...

Move the entire identity folder you want to use to the Office Identities
folder that Entourage is recognizing. Your identity is named "Main" by
default. Be sure to rename one so you do not overwrite. Your identity folder
can contain more than one identity. Switch Identities to view your old mail.
If you have not used the new identity, delete it. If you have used it and
want to combine the new mail with your original database, drag each folder
to the desktop from one identity. This creates an MBOX file. Switch
identities. Drag the MBOX files into the folder window of Entourage.

You can delete the old Identity after you are satisfied with the transfer.

> I would
> also like to migrate my Outlook Express email from my PC.  Any
> suggestions on that as well as that address book.

Check out the options on the "Convert Mail from Windows to Mac" Page:

<http://www.entourage.mvps.org/cross_platform/win_mac.html>

>I AM a Mac newbie.

Welcome to the Mac community. I have a few tips posted to help new users
here:

<http://www.entourage.mvps.org/new2mac/index.html>

Feel free to ask questions. We'll do our best to help. I also suggest you
join a general Mac talk list to learn about using the Mac and a place to ask
questions. There are two very good lists that I recommend. Both moderated so
there is no flaming and everyone is very helpful.

You¹ll find links for the Mac-L and OSX list on Suggested Links:

<http://www.entourage.mvps.org/links.html>

MacOSXHints forums are also excellent for getting help:

<http://www.macosxhints.com/hintsfaq/index.php>

Be sure to subscribe to the Entourage Help Blog for the latest news on using
Entourage.

<http://blog.entourage.mvps.org/>

To find answers on using Entourage see the Entourage Help Page

<http://www.entourage.mvps.org/>

Signature

Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees)
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>

rjp@publicover.net - 09 Dec 2007 14:56 GMT
Lots of digest, Thank you.  I will check out the other sites today.
Not sure what Spotlight is but I found the emails with FInder.  Under
"Kind"  they are listed as "Microsoft Entourage Message Pointer if
that helps.  Highlighting and trying to drag and drop doesn't seem to
work.

bob
Mickey Stevens - 09 Dec 2007 17:17 GMT
Unfortunately, those aren't the actual e-mails.  They are "pointer" files
generated by Entourage and used by Spotlight so that the e-mails can be
searched in Spotlight.  They don't actually include all of the information
associated with the e-mail; they only contain some key information for
searching purposes and a reference ID so that if the user opens the entry,
the full e-mail is accessed from the Entourage database and displayed in
Entourage.

As Diane said, you need to locate your Microsoft User Data folder and
identity folder and make sure it is located in the correct path on your
machine.

On 12/9/07 8:56 AM, in article
db0f41bc-d56a-49ba-9364-0c2346a12ecc@e25g2000prg.googlegroups.com,

> Lots of digest, Thank you.  I will check out the other sites today.
> Not sure what Spotlight is but I found the emails with FInder.  Under
[quoted text clipped - 3 lines]
>
> bob

Signature

Mickey Stevens (Microsoft MVP for Office:mac)
Office & Mac Resources: <http://home.earthlink.net/~mickey.stevens/>

Diane Ross - 10 Dec 2007 00:55 GMT
On 12/9/07 6:56 AM, in article
db0f41bc-d56a-49ba-9364-0c2346a12ecc@e25g2000prg.googlegroups.com,

> Lots of digest, Thank you.  I will check out the other sites today.
> Not sure what Spotlight is but I found the emails with FInder.  Under
> "Kind"  they are listed as "Microsoft Entourage Message Pointer if
> that helps.  Highlighting and trying to drag and drop doesn't seem to
> work.

Spotlight is Apple's advanced find feature.

What is Spotlight? <http://8help.osu.edu/3010.html>

Spotlight tips <http://www.thexlab.com/faqs/stopspotlightindex.html>

Since Entourage uses the special cache file for searching, be sure to add
your Identities folder to your Spotlight Exclude list in the System
Preference Panes. Drag the folder into the pane rather than use the + (add)
button.

Signature

Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees)
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>

user in PA - 17 Jan 2008 19:00 GMT
Can I load on my new computer running OS-10.5 ? I don't need any of the enhancements of the new Office 2008 and I like what I have.
William Smith - 18 Jan 2008 00:48 GMT
> Can I load on my new computer running OS-10.5 ? I don't need any of the
> enhancements of the new Office 2008 and I like what I have.

Yes, you can run Office 2004 on Leopard.

Signature

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

CyberTaz - 18 Jan 2008 11:42 GMT
As Bill replied - Yes - but Do Not *migrate* Office from one system to the
other. Do a fresh installation on the new system.

Regards |:>)
Bob Jones
[MVP] Office:Mac

On 1/17/08 2:00 PM, in article ee8522b.11@webcrossing.caR9absDaxw, "user in
PA " <> wrote:

> Can I load on my new computer running OS-10.5 ?  I don't need any of the
> enhancements of the new Office 2008 and I like what I have.
John McGhie - 18 Jan 2008 12:15 GMT
You can "install" it.  Don't "load" it, or you will get trouble!

Do a fresh install from the disk, then immediately apply ALL the updates
from 11.3.5 on up to the latest BEFORE starting any applications.

Some of the updates will install fixes specifically for OS 10.5.

After that, it will run well :-)  If you try to "copy" it from a pre-OS 10.5
computer, it will be very sick indeed :-)

Cheers

On 18/01/08 4:30 AM, in article ee8522b.11@webcrossing.caR9absDaxw, "user in
PA " <> wrote:

> Can I load on my new computer running OS-10.5 ?  I don't need any of the
> enhancements of the new Office 2008 and I like what I have.

Signature

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group.  Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
+61 4 1209 1410, mailto:john@mcghie.name

Fran Saperstein - 28 Jan 2008 16:08 GMT
I just got a new macbook. I am trying to remove my Office Test Drive, but I went to the remove tool and it shows that it's not installed. However, when I go to open a .doc file, it opens in Word. How do I remove Office completely?
Bill Weylock - 28 Jan 2008 21:18 GMT
Others wiser and more accomplished may give you better help. I did have that
problem on my new iMac, however. I believe I finally found the ³Test Drive²
applications at the root level of my hard drive in the Applications folder.

Look there, delete them, and you should be okay.

For good measure, you might want to check your home (user) directory in
Documents/Microsoft User Data and delete the Office Test Drive folder.

If you have been working in Test Drive, you might want to reserve that
folder on your desktop and ask someone else here exactly what to do with it.

Hope this helps.

Best,

Bill
Imac 2.8Ghz -10.5.1
Office 2008/2003 - Windows XP Pro SP2

On 1/28/08 8:08 AM, in article ee8522b.15@webcrossing.caR9absDaxw, "Fran
Saperstein " <> wrote:

> I just got a new macbook. I am trying to remove my Office Test Drive, but I
> went to the remove tool and it shows that it's not installed. However, when I
> go to open a .doc file, it opens in Word. How do I remove Office completely?
Diane Ross - 29 Jan 2008 07:28 GMT
On 1/28/08 8:08 AM, in article ee8522b.15@webcrossing.caR9absDaxw, "Fran
Saperstein " <> wrote:

> I just got a new macbook. I am trying to remove my Office Test Drive, but I
> went to the remove tool and it shows that it's not installed. However, when I
> go to open a .doc file, it opens in Word. How do I remove Office completely?

If it has never been used, you can just drag it to the trash, BUT if you
have opened it, you will have to use "Remove Office" often several times to
get rid of it. It's been a nightmare for many users to get rid of the damn
thing.

<http://www.entourage.mvps.org/install/demo.html>

Signature

Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees)
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>

John McGhie - 29 Jan 2008 11:48 GMT
Hi Fran:

Make sure Spotlight is enabled and able to search where the Test Drive is.

The Remove Office Tool uses Spotlight to find it :-)

Cheers

On 29/01/08 4:58 PM, in article
C3C415A5.11497%diane@invalid.entourage.mvps.org, "Diane Ross"
<diane@invalid.entourage.mvps.org> wrote:

> On 1/28/08 8:08 AM, in article ee8522b.15@webcrossing.caR9absDaxw, "Fran
> Saperstein " <> wrote:
[quoted text clipped - 9 lines]
>
> <http://www.entourage.mvps.org/install/demo.html>

Signature

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group.  Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
+61 4 1209 1410, mailto:john@mcghie.name

fran_Saperstein@officeformac.com - 29 Jan 2008 14:10 GMT
Thank you all for your responses. I have successfully removed it with your help!
Jon Green - 03 Mar 2008 03:15 GMT
I am having the same issue as David above - I have a macbook pro running 10.5.2 and just did a fresh install of Office 2004.

I went through all of the upgrades until the updater said I did not need any more.

Now when I start Word or any other Office app it asks for the location of a previously installed Office. I tried the suggestion above - inserting my Office 2004 CD - but this did not work. The software says the disc contains no upgradeable software.

Any other suggestions? Thanks!
John McGhie - 03 Mar 2008 04:17 GMT
Hi John:

Does it say any more than that?  WHY does it want that?

There are two reasons it might: either you have an Upgrade Install, and it
has not done its "First Run", or you have an incomplete update and it is
re-starting the updater.

Which is it?

If it's the first, it wants a disk older than the current version.

If it is the second, one of the updates has not "taken".  Fix your disk
permissions and try again.

Hope this helps

On 3/03/08 2:15 PM, in article ee8522b.22@webcrossing.caR9absDaxw, "Jon
Green " <> wrote:

> I am having the same issue as David above - I have a macbook pro running
> 10.5.2 and just did a fresh install of Office 2004.
[quoted text clipped - 8 lines]
>
> Any other suggestions? Thanks!

Signature

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group.  Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
+61 4 1209 1410, mailto:john@mcghie.name
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia.  S33°53'34.20 E151°14'54.50

Flamur@officeformac.com - 06 Apr 2008 11:25 GMT
> I own Office 2004, and have it installed on my old laptop. I just
> bought a new mac, and did a complete data migration, and when I try to
[quoted text clipped - 3 lines]
> thanks!!
> susan
Diane Ross - 07 Apr 2008 00:21 GMT
On 4/6/08 3:25 47AM, in article ee8522b.24@webcrossing.caR9absDaxw,

> I own Office 2004, and have it installed on my old laptop. I just
> bought a new mac, and did a complete data migration, and when I try to
> launch office on my new machine, it wants to launch Office as Test
> Drive. How do I keep the full version on my new machine?

It is very difficult to remove the Test Drive after installing the retail
version. You might need to use "Remove Office" several times and even remove
the retail version as well in the process.

Removing Office Test Drive

<http://www.entourage.mvps.org/install/demo.html>

Signature

Diane Ross, Microsoft Mac MVP
Entourage Help Page   <http://www.entourage.mvps.org/>
Entourage Help Blog  <http://blog.entourage.mvps.org/>

Vicente Garcia - 13 May 2008 02:28 GMT
> I own Office 2004, and have it installed on my old laptop. I just
> bought a new mac, and did a complete data migration, and when I try to
[quoted text clipped - 3 lines]
> thanks!!
> susan
Diane Ross - 13 May 2008 03:21 GMT
> I own Office 2004, and have it installed on my old laptop. I just
> bought a new mac, and did a complete data migration, and when I try to
> launch office on my new machine, it wants to launch Office as Test
> Drive. How do I keep the full version on my new machine?

You will have to use "Remove Office" and re-install from your CD. Removing
the Test Drive has been problematic for many users. See details here on how
to remove:

<http://www.entourage.mvps.org/install/demo.html>

Be sure you update to at least 11.3.5.

You'll find links for all updaters here:

<http://www.entourage.mvps.org/downloads/mactopia_dl.html>

Signature

Diane

maggi - 30 May 2008 18:24 GMT
I own Office 2004 and I had it on my macbook but then i had to delete my hard drive. I tired to re install office and when it finishes downloading everything looks like its there but when i click on word or something it just bounces on my dock and never opens.
Diane Ross - 31 May 2008 04:41 GMT
> I own Office 2004 and I had it on my macbook but then i had to delete my hard
> drive. I tired to re install office and when it finishes downloading
> everything looks like its there but when i click on word or something it just
> bounces on my dock and never opens.

Go to System Preferences --> Create a New User in Accounts. Switch to the
New User by logging out/in or use Fast User Switching. Test Office there.

If the problem goes away, it's your Preferences.

Be sure you have updated. For a list of updates and links for Office 2004:

<http://www.entourage.mvps.org/downloads/mactopia_dl.html>

If you are still having problems, apply the latest Apple combo updater
again.

Signature

Diane

 
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