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Mac Forum / Applications / MS Office / April 2007Product Key on reinstall
A national-level ISP badly goofed me up when I moved a week ago. As a result, I had to eliminate and reinstall Office 2004, as well as several other applications, on my Macbook. When I reinstalled, I used the same Product Key as I had originally. Word and Excel give me a Microsoft Framework error message that doesn't interfere with their operation. However, Entourage will not open at all because of an Entourage Identity problem. I suspect that this is the result of using the old Product Key, but I do not want to reinstall with a new key without some affirmation form an expert. Thank you all. Bernard W Joseph The error message you encounter have nothing to do with using the old product key; simply update Office using either Microsoft AutoUpdate or the installers from Mactopia (11.3.3 and 11.3.4, in that order), and all these problems should go away. On 27/04/2007 16:00, in article L7ednadx3NCQn6_bnZ2dnUVZ_oqmnZ2d@comcast.com, "Bernard W Joseph" <k8lix.at.arrl.net> wrote: > A national-level ISP badly goofed me up when I moved a week ago. As a > result, I had to eliminate and reinstall Office 2004, as well as several [quoted text clipped - 10 lines] > > Bernard W Joseph  SignatureMichel Bintener Microsoft MVP Office:Mac (Entourage & Word) ***Always reply to the newsgroup.*** > The error message you encounter have nothing to do with using the old > product key; simply update Office using either Microsoft AutoUpdate or the > installers from Mactopia (11.3.3 and 11.3.4, in that order), and all these > problems should go away. Thank you very much. Bernard For anyone who has recently switched from Windows: it is very rare that you need to re-install Office on the Mac; sometimes it only adds to your problems. See other posts in this discussion group. Clive Huggan ============ On 28/4/07 12:22 AM, in article eXkl1dNiHHA.392@TK2MSFTNGP06.phx.gbl, >> The error message you encounter have nothing to do with using the old >> product key; simply update Office using either Microsoft AutoUpdate or the [quoted text clipped - 4 lines] > > Bernard |
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