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Mac Forum / Applications / MS Office / April 2007Office 2004 - Lost Serial Number
I have recently moved to Venezuela. After six months of waiting for our container, it arrived and due to how transport was, I have had to reformat drives and install everything fresh. I cannot find our serial numbers anywhere. I originally bought a five pack regular...not educational version. Can anybody tell me how to remedy this situation? Thanks! This site is run by volunteers who share their knowledge for mutual benefit -- not by Microsoft. None of the "regulars" has had any experience like yours as far as I know. So you'd best contact Microsoft for advice. Maybe it would help if you have registered your software (just guessing here). If the worst comes to the worst your best bet, probably, would be to buy a licensed second-hand copy of Office 2004 on eBay. They are quite cheap. Cheers, Clive Huggan Canberra, Australia (My time zone is 5-11 hours different from North America, South America and Europe, so my follow-on responses to those regions can be delayed) ============================================================ * SUGGESTION -- KEEP REVISITING AFTER YOU POST: If you post a question, keep re-visiting the newsgroup for several days after the first response comes in. Sometimes it takes a few responses before the best or complete solution is provided; sometimes you'll be asked for further information. Good tips about getting the best out of posting are at http://word.mvps.org/Mac/AccessNewsgroups.html and http://word.mvps.org/FindHelp/Posting.htm (if you use Safari you may see a blank page and have to hit the circular arrow icon -- "Reload the current page" -- two or more times). ============================================================ On 26/4/07 10:14 AM, in article 1177546457.151637.130470@n35g2000prd.googlegroups.com, "mday" <guarame108@gmail.com> wrote: > I have recently moved to Venezuela. After six months of waiting for > our container, it arrived and due to how transport was, I have had to [quoted text clipped - 3 lines] > remedy this situation? > Thanks! > Maybe it would help if you have registered your software (just > guessing here). It won't. Registration just gives one the opportunity to subscribe to an eNewsletter. It's a marketing thing... The serial numbers are stuck to the back of the CD case on a bright orange sticker. If you have the serial numbers, you can put the correct numbers in using the tehnique John explains here: http://www.mcgimpsey.com/macoffice/office/pid.html If you do not have the serial numbers, then you need to contact Microsoft, and supply the name and address that you registered the software under. If that matches the records in the Microsoft database, chances are they will sell you a replacement CD at a sharply reduced rate. If the address doesn't match, or you didn't register, then the only thing you can do is buy a new copy. Cheers  SignaturePlease reply in the group. Please do NOT email me unless I ask you to. http://jgmcghie.fastmail.com.au/ John McGhie, Consultant Technical Writer McGhie Information Engineering Pty Ltd Sydney, Australia. GMT + 10 Hrs +61 4 1209 1410, mailto:john@mcghie.name >I have recently moved to Venezuela. After six months of waiting for > our container, it arrived and due to how transport was, I have had to [quoted text clipped - 3 lines] > remedy this situation? > Thanks! You can start here: See here to find out how to get a new CD Key, assuming you have a legitimate copy: How to Replace Lost, Broken, or Missing Microsoft Software or Hardware http://support.microsoft.com/?kbid=326246 > The serial numbers are stuck to the back of the CD case on a bright orange > sticker. [quoted text clipped - 11 lines] > > Cheers |
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