I have recently been having problems with the Educator Version of Microsoft
Office 2004. None of the apps launch. Also seems to have affected my
Appleworks and WMV program. All other Apple/Mac programs work fine.
PowerPoint won't launch, Entourage, Word, and Excel also a no-go. Tried all
of the above recommendations and the Uninstall won't work either. Tried
disposing of the plist within the User/Library/Preferences/xxxxxx.plists- to
no avail. What's going on?
Pat
Michel Bintener - 30 Jul 2007 00:17 GMT
If you are using an Intel Mac, then this behaviour is most likely caused by
the recent QuickTime update.
Quoting Diane Ross:
> See these links for help:
>
[quoted text clipped - 3 lines]
> iTunes 7.3.1 and Quicktime 7.2 Updaters cause problems for Office
> <http://blog.entourage.mvps.org/2007/07/itunes_731_and_quicktime_72_up.html>
On 30/07/2007 0:57, in article e3d0573e1bcd41a393c3f3dc59065403@ureader.com,
> I have recently been having problems with the Educator Version of Microsoft
> Office 2004. None of the apps launch. Also seems to have affected my
[quoted text clipped - 5 lines]
>
> Pat

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Michel Bintener
Microsoft MVP
Office:Mac (Entourage & Word)
***Always reply to the newsgroup.***
Diane Ross - 30 Jul 2007 00:21 GMT
On 7/29/07 3:57 PM, in article e3d0573e1bcd41a393c3f3dc59065403@ureader.com,
> I have recently been having problems with the Educator Version of Microsoft
> Office 2004. None of the apps launch. Also seems to have affected my
[quoted text clipped - 3 lines]
> disposing of the plist within the User/Library/Preferences/xxxxxx.plists- to
> no avail. What's going on?
It sounds like you've been hit with the recent problem from the latest Apple
iTunes and QuickTime updates. If the updates are not causing your problems,
post back.
See these two blog articles for steps to fix:
Apple posts KB fix on QuickTime 7.2 Update
<http://blog.entourage.mvps.org/2007/07/apple_posts_kb_fix_on_quicktim.html>
iTunes 7.3.1 and Quicktime 7.2 Updaters cause problems for Office
<http://blog.entourage.mvps.org/2007/07/itunes_731_and_quicktime_72_up.html>

Signature
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>