Installing updates to Microsoft Word

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Hartman@rowan.edu - 30 Aug 2006 23:14 GMT

I downloaded update 11.2.4 and get a message that it can't find the
necessary files to do the upgrade. I tried to trash all the
preferences, and repaired permissions. Any other suggestions?

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CyberTaz - 30 Aug 2006 23:38 GMT

*11.2.4* ? - I don't even remember that one, and it isn't on the downloads
site (although 11.2.3 isn't either).

None the less, bypass it altogether. Download the 11.2.5 updater form here:

http://www.microsoft.com/mac/downloads.aspx

It will catch you up on prior updates, then d/l 11.2.6 from the same site.

BTW - what are you updating *from*? I ask because some have attempted to use
the v.11 _updates_ in order to *upgrade* from Office v.X - that just won't
work.

HTH |:>)
Bob Jones
[MVP] Office:Mac

On 8/30/06 6:14 PM, in article
1156976080.149165.286970@i42g2000cwa.googlegroups.com, "Hartman@rowan.edu"

> I downloaded update 11.2.4 and get a message that it can't find the
> necessary files to do the upgrade. I tried to trash all the
> preferences, and repaired permissions. Any other suggestions?

Reply to this Message

Hartman@rowan.edu - 30 Aug 2006 23:51 GMT

I tried to update from 11.2.5 first, when it said it couldn't find the
necessary files I read the "readme" and it said 11.2.4 was needed
first. I have 11.2.3 installed,and it is Office 2004.

> *11.2.4* ? - I don't even remember that one, and it isn't on the downloads
> site (although 11.2.3 isn't either).
[quoted text clipped - 19 lines]
> > necessary files to do the upgrade. I tried to trash all the
> > preferences, and repaired permissions. Any other suggestions?

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CyberTaz - 31 Aug 2006 17:48 GMT

First, try downloading the 11.2.5 update from the site I gave you the link
for & see if that makes a difference. make sure *no* Office programs are
running when you attempt the install.

What version of OS X?

Signature

Regards |:>)
Bob Jones
[MVP] Office:Mac

>I tried to update from 11.2.5 first, when it said it couldn't find the
> necessary files I read the "readme" and it said 11.2.4 was needed
[quoted text clipped - 29 lines]
>> > necessary files to do the upgrade. I tried to trash all the
>> > preferences, and repaired permissions. Any other suggestions?

Reply to this Message

Mac Forum / Applications / MS Office / August 2006

Installing updates to Microsoft Word