Mac Forum / Applications / MS Office / February 2006

I just recently installed the AIE version of office 04 for my mac and was
excited to get it up and running.  However each time i tried my glory was
short lived...

If anyone can help me out i'm in dire need of a program i can use, being a
student w/o a word processor is hard to do.

ANY HELP
I'm on a 15inch powerbook g4  512  running osx 10.3.9

Microsoft Error Reporting log version: 1.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2006-02-19 12:54:53 -0700
Application Name: Microsoft Word
Application Version: 11.0.0.040408
Module Name: ATS
Module Version: unknown
Module Offset: 0x0002aa8c
Extra app info: Reg=English Loc=0x0409

Thread 0 crashed:

#  1  0x96b7aa8c in _FixPostScriptName + 0x000001A8 (ATS + 0x0002aa8c)
#  2  0x96b79598 in _FOGetNameInternal + 0x000002A4 (ATS + 0x00029598)
#  3  0x96b6ae6c in __eFOGetName + 0x00000284 (ATS + 0x0001ae6c)
#  4  0x96b6abc0 in _FOGetName + 0x0000005C (ATS + 0x0001abc0)
#  5  0x91659c78 in _ATSUGetIndFontName + 0x0000009C (QD + 0x00079c78)
#  6  0x92a49050 in __Z16FindBestFontNamemmPmS_S_mPcS_S_ + 0x00000178
(HIToolbox + 0x001c9050)
#  7  0x92a54fd4 in __Z20BuildFontNamesRecordmsm + 0x00000068 (HIToolbox +
0x001d4fd4)
#  8  0x92a413ec in __Z14AppendFontMenuP8MenuDatasmPm + 0x0000019C
(HIToolbox + 0x001c13ec)
#  9  0x9299ddf4 in __Z23_CreateStandardFontMenuP8MenuDatatsmPm + 0x00000054
(HIToolbox + 0x0011ddf4)
# 10  0x005a10c0 in  (MCPZ.stb + 0x00030cd0)
# 11  0x005a0b7c in  (MCPZ.stb + 0x0003078c)
# 12  0x0057e518 in  (MCPZ.stb + 0x0000e128)
# 13  0x0057e4ac in  (MCPZ.stb + 0x0000e0bc)
# 14  0x005a0af8 in  (MCPZ.stb + 0x00030708)
# 15  0x005a0a78 in  (MCPZ.stb + 0x00030688)
# 16  0x0203d788 in  (Microsoft Word + 0x0001dce8)
# 17  0x02022cdc in  (Microsoft Word + 0x0000323c)
# 18  0x02020360 in  (Microsoft Word + 0x000008c0)
# 19  0x01023430 in  (Microsoft_Office_2001Z + 0x0000cec0)
# 20  0x020200b4 in  (Microsoft Word + 0x00000614)
# 21  0x02b052ec in  (Microsoft Word + 0x00ae584c)

PPC Thread State:
srr0: 0x96b7aa8c srr1: 0x0000d030               vrsave: 0x00000000
xer: 0x20000000   lr: 0x96b79598  ctr: 0x9011c160   mq:0x00000000
 r0: 0x00000027   r1: 0xbfffe0f0   r2: 0x00000048   r3:0x00000007
 r4: 0x00000000   r5: 0x00000003   r6: 0x0000002d   r7:0x01228982
 r8: 0x00405000   r9: 0xff1530c5  r10: 0x00000001  r11:0x00e23982
r12: 0x0037ba46  r13: 0x0316b88c  r14: 0x0316b858  r15:0x00000003
r16: 0xbffff518  r17: 0x00000000  r18: 0xbfffe3f8  r19:0xbfffe3fc
r20: 0xbfffe3f4  r21: 0xbfffe358  r22: 0xbfffe344  r23:0xbfffe348
r24: 0x0177eb7c  r25: 0x0037ba40  r26: 0x053e4170  r27:0x00000007
r28: 0x0037ba40  r29: 0x053e41c4  r30: 0x053e41be  r31:0x96b79304

Thread 1:

#  1  0x900127c8 in _clock_sleep_trap + 0x00000008 (libSystem.B.dylib +
0x000127c8)
#  2  0x9000d9b8 in _nanosleep + 0x00000078 (libSystem.B.dylib + 0x0000d9b8)
#  3  0x9002da08 in _sleep + 0x00000048 (libSystem.B.dylib + 0x0002da08)
#  4  0x0176760c in _MerpUnregisterCFMFragment + 0x00000BAC (ShMem +
0x0006260c)
#  5  0x01766ad8 in _MerpUnregisterCFMFragment + 0x00000078 (ShMem +
0x00061ad8)
#  6  0x01766c04 in _MerpUnregisterCFMFragment + 0x000001A4 (ShMem +
0x00061c04)
#  7  0x017676e4 in _MerpUnregisterCFMFragment + 0x00000C84 (ShMem +
0x000626e4)
#  8  0x9002490c in __pthread_body + 0x00000024 (libSystem.B.dylib +
0x0002490c)

PPC Thread State:
srr0: 0x900127c8 srr1: 0x0000d030               vrsave: 0x00000000
xer: 0x00000004   lr: 0x9000d9b8  ctr: 0x900127c0   mq:0x00000000
 r0: 0xffffffc2   r1: 0xf0080af0   r2: 0xf0080ac4   r3:0x00000507
 r4: 0x00000001   r5: 0x00000001   r6: 0x00000000   r7:0xf0080b30
 r8: 0x00000000   r9: 0x0003c38a  r10: 0x0d4522b5  r11:0xa000470c
r12: 0x900127c0  r13: 0x00000000  r14: 0x00000000  r15:0x00000000
r16: 0x00000000  r17: 0x00000000  r18: 0x00000000  r19:0x00000000
r20: 0x00000000  r21: 0x00000000  r22: 0x00000000  r23:0x00000000
r24: 0x00000000  r25: 0x0000001e  r26: 0x00000078  r27:0x017774dc
r28: 0xf0080bb0  r29: 0xa00016e8  r30: 0xf0080ba0  r31:0x9000d950

Thread 2:

#  1  0x8fe26728 in _mach_msg_trap + 0x00000008 (dyld + 0x00026728)
#  2  0x8fe31f34 in _mach_msg + 0x00000038 (dyld + 0x00031f34)
#  3  0x8fe16224 in _server_loop + 0x00000088 (dyld + 0x00016224)
#  4  0x8fe16054 in _start_debug_thread + 0x00000144 (dyld + 0x00016054)

PPC Thread State:
srr0: 0x8fe26728 srr1: 0x0000d030               vrsave: 0x00000000
xer: 0x00000000   lr: 0x8fe31f34  ctr: 0x8fe1a688   mq:0x00000000
 r0: 0xffffffe1   r1: 0x05e88cf0   r2: 0x00000000   r3:0x05e88d90
 r4: 0x00000002   r5: 0x00000000   r6: 0x00000040   r7:0x00004503
 r8: 0x00000000   r9: 0x00000000  r10: 0x00000000  r11:0x8cb95334
r12: 0x8fe1a688  r13: 0x00000000  r14: 0x8fe53254  r15:0x8fe507a0
r16: 0x8fe507d0  r17: 0x8fe5079c  r18: 0x8fe507a0  r19:0x05e88dd0
r20: 0x8fe507cc  r21: 0x8fe5079c  r22: 0x8fe507cc  r23:0x8fe53254
r24: 0x05e88d90  r25: 0x00000040  r26: 0x00004503  r27:0x00000000
r28: 0x00000000  r29: 0x00000000  r30: 0x00000002  r31:0x8fe161b0

Loaded modules:

0: Microsoft Word (11.0.0.040408 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Microsoft Word
1: MicrosoftLSLibZ (11.0.0.040326 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
2: MCPZ.stb (11.0.0.040326 Reg=English Loc=0x0000): /Applications/Microsoft
Office 2004/Office/Microsoft Component Plugin
3: MCPCoreZ (11.0.0.040326 Reg=English Loc=0x0000): /Applications/Microsoft
Office 2004/Office/Microsoft Component Plugin
4: Microsoft_Office_2001Z (11.0.0.040322 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Office
5: ShMem (11.0.0.040322 Reg=English Loc=0x0000): /Applications/Microsoft
Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem
6: Microsoft Word (11.0.0.040408 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Microsoft Word
7: Microsoft OLE X (11.0.0.040322 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft OLE
8: vecLib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
9: DVComponentGlue:
/System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
10: vImage:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
11: libz.1.1.3.dylib: /usr/lib/libz.1.1.3.dylib
12: Accelerate:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
13: dyld: /usr/lib/dyld
14: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
15: CoreFoundation:
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
16: CarbonCore:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
17: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
18: OSServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
19: CommonPanels:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
20: libRIP.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
21: ApplicationServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
22: LaunchServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
23: DesktopServicesPriv:
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
24: SecurityHI:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
25: libPDFRIP.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
26: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
27: SystemConfiguration:
/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
28: SpeechSynthesis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
29: Bom: /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
30: CoreServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
31: DiskArbitration:
/System/Library/PrivateFrameworks/DiskArbitration.framework/Versions/A/DiskArbitration
32: LangAnalysis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
33: ColorSync:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
34: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
35: ImageCapture:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
36: QD:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
37: AE:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
38: PrintCore:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
39: OpenScripting:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
40: AudioUnit:
/System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
41: libCGATS.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
42: libCSync.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
43: FindByContent:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
44: CarbonSound:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
45: Security:
/System/Library/Frameworks/Security.framework/Versions/A/Security
46: CFNetwork:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
47: WebServicesCore:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
48: HIToolbox:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
49: HIServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
50: CoreGraphics:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
51: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
52: libcups.2.dylib: /usr/lib/libcups.2.dylib
53: AudioToolbox:
/System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
54: NavigationServices:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
55: Help:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
56: libPSRIP.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libPSRIP.A.dylib
57: libz.1.dylib: /usr/lib/libz.1.dylib
58: Print:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
59: SearchKit:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
60: SpeechRecognition:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
61: Ink:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
62: QuickTime:
/System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
63: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
64: libBLAS.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
65: libLAPACK.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
66: libvMisc.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
67: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
68: HTMLRendering:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
69: libssl.0.9.7.dylib: /usr/lib/libssl.0.9.7.dylib
70: ATS:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
71: CoreAudio:
/System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
72: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
73: libbsm.dylib: /usr/lib/libbsm.dylib
74: libvDSP.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib

Operating System Information
Operating System: Mac OS X 10.3.9 (Build 7W98)
CPU: G4 (7450), Number: 1, Speed: 1499 MHz
gestaltPhysicalRAMSize err = 0, result = 512 MB
gestaltSystemVersion err = 0, result = 0x1039
Screen: 1280 x 854, depth = 32, ltbr = 0, 0, 854, 1280

Microsoft Application Information:
Error Reporting UUID: 0A806142-9869-11DA-A09D-000D93AE56B8
Time from launch: 0 hours, 0 minutes, 1 seconds
Total errors on this client: 74