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Mac Forum / Applications / MS Office / January 2006Office applications bring my system to craaawwwl
I use Entourage the most, but since it happened today with Word I'm beginning to think the suite is causing me problems. I'm on a new 1.67 gHz Powerbook using 10.4. When I wake my system from sleep, sometimes, or just go back to my awake computer, the clock in the tool bar will be frozen at the time I woke the system. In Entourage I often end up forcing the system to restart since the Finder commands to restart or shut down don't work. I think the problem with Entourage happens most often when it is accessing one of my POP accounts. In Word today I noticed that the clock was jumping forward in large increments so I was able to save my work, eventually. Entourage was open at the time too, but hidden so I don't know what it was up to. I saw a posting about Excel problems that advocated purging the preference files. A possible solution for this? Garrett Hi Garrett To tell the truth, the problems you describe sound more like OS X/Hardware issues than problems endemic to Office. IOW, Office is displaying the symptoms, but isn't necessarily the source. You might take a look at: http://thexlab.com/faqs/performance.html as well as http://discussions.apple.com/category.jspa?categoryID=120 especially since the PB only ships with 512MB RAM. If you haven't added more you might consider going to at least 1GB. That in itself might resolve a lot. If that doesn't improve the situation with the Office Apps there are some troubleshooting tips here: http://word.mvps.org/MacWordNew/TroubleshootingIndex.htm Good Luck |:>) Actually, I have an extra gig installed, though I suppose it might be something to do with the RAM. I do have Entourage open most of the time. The annoying thing is it isn't the same behavior every time. I just woke my system and no problem. garrett On 1/30/06 12:43, in article 1138643019.607643.269580@g43g2000cwa.googlegroups.com, "CyberTaz" <generaltaz1@comcast.net> wrote: > Hi Garrett > [quoted text clipped - 20 lines] > > Good Luck |:>) I've seen a few posts in Apple Discussions re similar problems with PBs, although I don't use one. Although there are other suspected causes, incompatible RAM seems to be the 'leading candidate'. Can you remove the extra gig & see what happens just running on the stock 512MB? Regards |:>) I'm not sure if that will solve your problems, but you should nevertheless make sure that the Entourage database is not being indexed by Spotlight. As you may have discovered, Spotlight cannot find any Entourage items, since Entourage stores its data in a database that Spotlight can't index. That doesn't prevent it from trying, though, and it might be responsible for the slowdowns you're experiencing. So I'd suggest putting the Office 2004 Identities folder (~/Documents/Microsoft User Data/) on Spotlight's Privacy list, which can be found in the System Preferences. That will prevent Spotlight from trying to index it. Note however that Microsoft is going to release an update in March which will allow Spotlight to search Entourage's data. Until then, leave the Identities folder on the Privacy list. Michel On 30.01.06 17:16, in article C003B41A.B391%gewald@mac.com, "Garrett Ewald" <gewald@mac.com> wrote: > I use Entourage the most, but since it happened today with Word I'm > beginning to think the suite is causing me problems. I'm on a new 1.67 gHz [quoted text clipped - 12 lines] > > Garrett Garrett- If Michel's suggestion on preventing Spotlight indexing doesn't work I may have one more posibility. From the looks of your email address, you have a .Mac account. I've read somewhere (maybe even in this newsgroup) about odd behavior with iDisk and Office running. Any chance you have a large iDisk and have it set to sync automagically? Surely you don't have dialup, that would be even worse. My foggy memory seems to remember that the iDisk syncing tends to hijack the computer and makes it very unresponsive. Interestingly enough, I have an iDisk and haven't noticed this problem, however. I am still running 10.3.9 so maybe it is new to Tiger. Here's hoping... -Mark Actually, I already had it excluded from Spotlight. Now to go and find the prefs files to delete. Garrett On 1/30/06 13:09, in article C00406D8.11A04%m_bintener@hotmail.com, "Michel Bintener" <m_bintener@hotmail.com> wrote: > I'm not sure if that will solve your problems, but you should nevertheless > make sure that the Entourage database is not being indexed by Spotlight. As [quoted text clipped - 31 lines] >> >> Garrett |
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