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Mac Forum / Applications / MS Office / December 2005Office 2004 Cannot Start
I recently upgraded to a new laptop and gave my wife my old one. I had Office 2004 installed on the old laptop and moved it to my new one. I bought my wife a new copy of Office 2004, uninstalled the old Office copy from the old laptop (deleted the files and all the Office plist files I could find), and installed the new copy. The new Office copy shows a different product ID from the one on my new laptop. However, when I try to run Office 2004 on one of the laptops on my home network with Office 2004 already running on the other laptop, I get a "Office 2004 cannot start because another copy of it is already running on the network" message. How do I get Office to recognize that I have two valid licenses for the software? Kurt Hi Kurt - Despite your efforts, what you did to uninstall wasn't enough. On her system go to the Applications folder & in the Microsoft Office 2004 folder you will find another by the name of Additional Tools. That folder contains one called Remove Office, & you will need to run the Remove Office utility. That will get rid of all the other stuff you would not otherwise find. Unfortunately, you will then have to re-install Office on that system, but that should resolve the conflict. Make sure to run Repair Disk Permissions after the reinstallation. HTH |:>) On 12/28/05 9:10 AM, in article BFD8071F.CF93%KGARNJOST@KHHTE.com, > I recently upgraded to a new laptop and gave my wife my old one. I had > Office 2004 installed on the old laptop and moved it to my new one. I [quoted text clipped - 9 lines] > > Kurt Should be exactly what I needed to know. I thought there was an uninstall utility, but I could not find it. Thanks. On 12/28/2005 9:54, in article BFD81172.C68F%onlygeneraltaz1@com.cast.net, > Hi Kurt - > [quoted text clipped - 27 lines] >> >> Kurt |
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