Mac Forum / Applications / MS Office / October 2005

Without signing up for Microsoft's Passport, how do I get the company to
change my email address on its mailing list?

At the bottom of the email messages I get from MS, it has a link to
subscription changes.

When I get there and attempt to login, it does not recognize my email
address/password combination.  So I entered my old email address to which MS
is still sending its list mail and requested that my password be sent to me.
It does not recognize the address after I type in the several characters the
window displays.  If I type in my new email address, the same thing happens

I'm using Office 2004 at 11.2.  Years ago, I must have been able to register
with my old email address without signing up for Passport.  How do I now get
the company to change its mailing list address?

Respectfully, Norm