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Mac Forum / Applications / MS Office / September 2005Office 2004 SP2 Update Failure
I have tried everything I can find to get service pack 2 for Office 2004 to run on my G4 iMac: -Repaired permissions -Ran periodic daily, weekly, and monthly maintenance -Updated the pre-binding -Re-registered all Office products back to English using the Microsoft Language Register (suggested on macfixit.com) -Logged in as a different administrator-level user All attempts to update result in the SP not finding a "qualifying product" and the installer simply presents a "Quit" option. Very helpful! Any ideas? On 9/25/05 7:14 AM, in article 1127657674.138579.101080@f14g2000cwb.googlegroups.com, "Scott Palmer" <pspalmer@gmail.com> wrote: > I have tried everything I can find to get service pack 2 for Office > 2004 to run on my G4 iMac: [quoted text clipped - 11 lines] > > Any ideas? Use the Remove Office utility in Microsoft Office 2004/Additional Tools/ folder to remove Office and all support files: it will leave all your data (Entourage identities, databases, Normal template, etc.) intact. Re-install Office 2004 from the Office CD.: you'll need the Product ID Key. Use the Auto-Updater (or "Check for Updates" in any office app's Help menu) to check for and install SP 2.  SignaturePaul Berkowitz MVP MacOffice Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html> AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/> Please "Reply To Newsgroup" to reply to this message. Emails will be ignored. PLEASE always state which version of Microsoft Office you are using - **2004**, X or 2001. It's often impossible to answer your questions otherwise. Wow. Sooooo....reinstall, huh? Gosh, I never would have figured that out. Gee, thanks a pantload. Anyone else? Did you perhaps move the Office 2004 file? I think the installer looks for it in the Applications folder. Otherwise, not a clue. Remove and Reinstall does kill a few customizations, by the way: http://word.mvps.org/MacWordNew/BackUpPrefs.htm (hit refresh a few times in Safari, or use a different browser) > Wow. Sooooo....reinstall, huh? > [quoted text clipped - 3 lines] > > Anyone else? SignatureDaiya Mitchell, MVP Mac/Word Word FAQ: http://www.word.mvps.org/ MacWord Tips: <http://www.word.mvps.org/MacWordNew/> What's an MVP? A volunteer! Read the FAQ: http://mvp.support.microsoft.com/ The installation is where the default install put it. I changed nothing. On 9/25/05 1:51 PM, in article 1127681491.350567.190070@g43g2000cwa.googlegroups.com, "Scott Palmer" <pspalmer@gmail.com> wrote: > Wow. Sooooo....reinstall, huh? > > Gosh, I never would have figured that out. The question is whether you knew to use the Remove Office utility. If you don't, reinstalling won't likely fix anything. > Gee, thanks a pantload. Takes about 5 minutes. What's the problem? You could try just removing the ~/Library/Preferences/Microsoft/ folder first, and the com/Microsoft files loose in the same Preferences folder. > Anyone else? SignaturePaul Berkowitz MVP MacOffice Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html> AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/> Please "Reply To Newsgroup" to reply to this message. Emails will be ignored. PLEASE always state which version of Microsoft Office you are using - **2004**, X or 2001. It's often impossible to answer your questions otherwise. > Wow. Sooooo....reinstall, huh? > [quoted text clipped - 3 lines] > > Anyone else? With that reply? I doubt it... Especially since you originally wrote "I have tried everything I can find" and didn't mention Remove Office or reinstallation. Were we supposed to read your mind? On 9/25/05 7:14 AM, in article 1127657674.138579.101080@f14g2000cwb.googlegroups.com, "Scott Palmer" <pspalmer@gmail.com> wrote: > I have tried everything I can find to get service pack 2 for Office > 2004 to run on my G4 iMac: [quoted text clipped - 11 lines] > > Any ideas? Hi Scott, What version shows when doing a Get Info on one of the Office apps? Have you tried using Auto Update to install the update, rather than a downloaded version? Thanks, Rebecca Rebecca Harriss Microsoft Corporation Macintosh Business Unit, Entourage Test This posting is provided ³AS IS² with no warranties, and confers no rights. Version 11.1 for Word, Excel shows 11.1.1... Yes, I tried both. Same error message. |
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