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Mac Forum / Applications / MS Office / July 2005Upgrading to Tiger converted Office to "test drive version"
Since I installed Tiger all of the programs of office are now "test drive". How do I fix this? I have same problem only I have a current new version of Office 2004 and I wasn't able to register. It keeps saying I have wrong product Key. I have been searching for the registration form again and can't find. I wanted to try entering without hyphens. After that I don't know what to do to register. Was hoping that would take care of "test" issue. Does one delete "test" version or does it just go away? > Since I installed Tiger all of the programs of office are now "test > drive". How do I fix this? You can't convert a test drive to regular by registering anyhow, you have to remove it before installing the regular version. Haven't a clue why upgrading to Tiger would cause this. Since it isn't really the test drive, I would at least see if the basic troubleshooting tips kick it back into shape, especially repairing permissions and regenerating the settings files, and rebooting. Re settings files for Word--basically the same for the other apps: http://word.mvps.org/MacWordNew/DamagedPrefs.htm (hit refresh a few times in Safari, or use a different browser) If y'all didn't remove the test drive before installing the full version, and it still is on your hard drive, then you might need to remove it now, which I think requires removing all versions and reinstalling. I'm not sure whether the Remove Office tool offers the option of *just* removing the test drive. http://word.mvps.org/MacWordNew/RemoveReinstall.htm (hit refresh a few times in Safari, or use a different browser) Hope that helps. Did you both upgrade to 10.4.2? I don't think this problem has been reported before this. > I have same problem only I have a current new version of Office 2004 > and I wasn't able to register. It keeps saying I have wrong product [quoted text clipped - 5 lines] >> Since I installed Tiger all of the programs of office are now "test >> drive". How do I fix this?  SignatureDaiya Mitchell, MVP Mac/Word Word FAQ: http://www.word.mvps.org/ MacWord Tips: <http://www.word.mvps.org/MacWordNew/> What's an MVP? A volunteer! Read the FAQ: http://mvp.support.microsoft.com/ |
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