Can I replace my disks?

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Steve B. - 13 May 2005 02:20 GMT

I _know_ this will sound bogus, but I've truly-rooly lost my Office Mac
disks. I've searched high and low and have come to the inclusion that
they've fallen into a wormhole and are being used on another planet.

This is no big problem at the moment as I have the apps. installed and
everything is working fine, but it could be a problem if I need to perform a
format/reinstall/whatever. Actually, I just had a HD go south (which is why
I was looking for my disks) but managed to clone enough of the drive before
it died that my Office apps. work.

Given that I know my serial no., is there some way I can replace my disks?

Thanks in advance,
Steve = : ^ )

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Daiya Mitchell - 13 May 2005 06:08 GMT

You can see if this official information is helpful:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?kbid=326246

> I _know_ this will sound bogus, but I've truly-rooly lost my Office Mac
> disks. I've searched high and low and have come to the inclusion that
[quoted text clipped - 10 lines]
> Thanks in advance,
> Steve = : ^ )

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Daiya Mitchell, MVP Mac/Word
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What's an MVP? A volunteer! Read the FAQ: http://mvp.support.microsoft.com/

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Steve B. - 13 May 2005 13:20 GMT

Daiya Mitchell said:

> You can see if this official information is helpful:
>
[quoted text clipped - 15 lines]
>> Thanks in advance,
>> Steve = : ^ )

It seems I'll have to go back a couple of expanding files to find my proof
of purchase but it shouldn't be too big a problem.

Thanks,
Steve = : ^ )

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Steve B. - 20 May 2005 11:00 GMT

Daiya Mitchell said:

> You can see if this official information is helpful:
>
> How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
> http://support.microsoft.com/default.aspx?kbid=326246

Okay, I've found my proof of purchase. The info on the page isn't terribly
helpful - it tells me to call a number which I assume is in the US. I'm in
Australia. I can pay ($35 email or $50 phone) for tech support but this
isn't really what I need.

Any other suggestions.

Thanks in advance,
Steve = : ^ )

>> I _know_ this will sound bogus, but I've truly-rooly lost my Office Mac
>> disks. I've searched high and low and have come to the inclusion that
[quoted text clipped - 10 lines]
>> Thanks in advance,
>> Steve = : ^ )

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Daiya Mitchell - 20 May 2005 15:39 GMT

>> How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
>> http://support.microsoft.com/default.aspx?kbid=326246
[quoted text clipped - 5 lines]
>
> Any other suggestions.

Borrow some disks from a friend and copy them?

Scour the MS Australia site for a similar article to the above?

DM

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JE McGimpsey - 13 May 2005 06:12 GMT

> I _know_ this will sound bogus, but I've truly-rooly lost my Office Mac
> disks. I've searched high and low and have come to the inclusion that
[quoted text clipped - 7 lines]
>
> Given that I know my serial no., is there some way I can replace my disks?

Take a look here:

http://support.microsoft.com/default.aspx?scid=kb;en-us;326246

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Mac Forum / Applications / MS Office / May 2005

Can I replace my disks?