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Mac Forum / Applications / MS Office / May 2005Problems with Office 2004 and Tiger
I've had major problems with Office ever since installing Tiger, though I'm not completely sure Tiger is the culprit. Excel runs at a snails pace - I have to wait several seconds each time I input any number in a cell. Also, both Excel and Word crash (stop responding) when loading them up, without reason. Memory should not be an issue; I've got a PowerBook G4 with 1.5GB of ram and both Word and Excel ran like melting butter on 10.3 I may uninstall Office and re-install, to see if it still has problems. If so, will uninstall Tiger and re-install 10.3, to see if that fixes it. But before I do so, I was wondering if anyone else had experienced similar problems? What version of Office, have you run all updates? See some of the office troubleshooting pages here: http://www.mcgimpsey.com/macoffice/ See here for best practice on Remove and Reinstall Office: http://word.mvps.org/MacWordNew/RemoveReinstall.htm (hit refresh a few times in Safari, or use a different browser) Your problems don't sound familiar, but you'd be best off using google groups to search the entire microsoft.public.mac.office.* hierarchy to see if anyone else has reported them. http://groups.google.com/advanced_group_search? > I've had major problems with Office ever since installing Tiger, though I'm > not completely sure Tiger is the culprit. Excel runs at a snails pace - I [quoted text clipped - 9 lines] > before I do so, I was wondering if anyone else had experienced similar > problems?  SignatureDaiya Mitchell, MVP Mac/Word Word FAQ: http://www.word.mvps.org/ MacWord Tips: <http://www.word.mvps.org/MacWordNew/> What's an MVP? A volunteer! Read the FAQ: http://mvp.support.microsoft.com/ 11.1.1 (050201) Yes, I haven't read anything anywhere either, so I'm thinking a simple uninstall/reinstall should solve the problem. On 5/10/05 8:18 AM, in article BEA61EE4.2D5E1%daiyaNOSPAM@mvps.org.INVALID, > What version of Office, have you run all updates? > [quoted text clipped - 23 lines] >> before I do so, I was wondering if anyone else had experienced similar >> problems? We are experiencing the same problem since we upgraded to Tiger. We have 6 Macs in our office and all are running Office:Mac 2004 with all updates applied. Since we upgraded to Tiger on all the Macs, Office has been running very slow i.e., typing an e-mail in entourage we get the pinwheel while typing, then eventually the words catch up to us about a sentence and a half later. Same thing in word and excel takes forever for things to happen. Hope we can find out the issue..... > 11.1.1 (050201) > [quoted text clipped - 30 lines] > >> before I do so, I was wondering if anyone else had experienced similar > >> problems? Well--this can't hurt. People reporting slowdowns and beachballing in Entourage have said that telling Spotlight not to try to index the Entourage Identities (which it can't index anyhow) fixes the constant hangs. It seems barely conceivable this could make a difference elsewhere, assuming you all have Entourage databases accumulated. In preferences for Spotlight, add the MS User Data folder or the Identities folders under the Privacy tab. > We are experiencing the same problem since we upgraded to Tiger. We > have 6 Macs in our office and all are running Office:Mac 2004 with all [quoted text clipped - 3 lines] > about a sentence and a half later. Same thing in word and excel takes > forever for things to happen. Hope we can find out the issue..... We just tried something and it seamed to help. We reran permissions and verified then rebooted the machine and now everything seems to work properly again.....Give it a try, couldn't hurt.... > Well--this can't hurt. > [quoted text clipped - 14 lines] > > about a sentence and a half later. Same thing in word and excel takes > > forever for things to happen. Hope we can find out the issue..... Could you explain how to "rerun permissions" ? I also hate to say it, but the other common denominator (other than Tiger) is that I've been working on a Keynote presentation. I wonder if that could have had anything to do with it... On 5/10/05 9:42 AM, in article 1115743369.924206.190790@f14g2000cwb.googlegroups.com, "Grymlock" <jlevine@smartserv.com> wrote: > We just tried something and it seamed to help. We reran permissions > and verified then rebooted the machine and now everything seems to work > properly again.....Give it a try, couldn't hurt.... >> Well--this can't hurt. >> [quoted text clipped - 24 lines] > takes >>> forever for things to happen. Hope we can find out the issue..... > Could you explain how to "rerun permissions" ? Open Disk Utility, select your drive and click on the "repair Permissions" button. Corentin Signature--- Mac:MS MVP (Francophone) --- http://www.mvps.org - http://mvp.support.microsoft.com MVPs are not MS employees - Les MVP ne travaillent pas pour MS Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire Sorry I didn't get back to you, I had to take an emergency trip and was off-line for awhile.....I hope the response from Corentine helped.... We just tried something and it seamed to help. We reran permissions and verified then rebooted the machine and now everything seems to work properly again.....Give it a try, couldn't hurt.... > Well--this can't hurt. > [quoted text clipped - 14 lines] > > about a sentence and a half later. Same thing in word and excel takes > > forever for things to happen. Hope we can find out the issue..... I'd like to report the same thing. I just had to open Excel for the first time since I upgraded to Tiger, and the performance was terrible! (Seconds to move between cells) I've removed the ~/Microsoft User Data folder from Spotlight's indexing.. And I've repaired permissions... No help here. I *did* have the Entourage slowdown problems - but those seem to have gone away since I've made the Spotlight change. On 5/10/05 11:00 AM, in article 1115740837.870050.301310@o13g2000cwo.googlegroups.com, "Grymlock" <jlevine@smartserv.com> wrote: > We are experiencing the same problem since we upgraded to Tiger. We > have 6 Macs in our office and all are running Office:Mac 2004 with all [quoted text clipped - 50 lines] > similar >>>> problems? James, What is the Entourage change? On 5/16/05 12:26 PM, in article BEAE5E09.DA01%jkboutcher@west.com, > I'd like to report the same thing. > [quoted text clipped - 65 lines] >> similar >>>>> problems? See my second post on this thread--replying to you, in fact. > James, > What is the Entourage change? [quoted text clipped - 11 lines] >> I *did* have the Entourage slowdown problems - but those seem to have gone >> away since I've made the Spotlight change. Thanks. Actually you were not replying to me but to another person in the thread; I do not have problems with Entourage (knock on wood!) but if I do, I'll know where to go. Appreciate your help. Incidentally I did a re-install of Office Mac and am still having the same problems in Word. Excel "seems" ok so far. On 5/17/05 7:40 AM, in article BEAF5073.2ECAA%daiyaNOSPAM@mvps.org.INVALID, > See my second post on this thread--replying to you, in fact. > [quoted text clipped - 13 lines] >>> I *did* have the Entourage slowdown problems - but those seem to have gone >>> away since I've made the Spotlight change. Whoops, got confused. If you are only having Word problems now, try these standard troubleshooting tips: http://word.mvps.org/MacWordNew/TroubleshootingIndex.htm (hit refresh a few times in Safari, or use a different browser) Work through them one by one until something helps. If nothing does, post back. Alternatively, test it in a new user account. If the new account works, switch over to it. If the new user account doesn't work, go straight to the instructions for Remove and Reinstall. > Thanks. Actually you were not replying to me but to another person in the > thread; I do not have problems with Entourage (knock on wood!) but if I do, [quoted text clipped - 22 lines] >>>> I *did* have the Entourage slowdown problems - but those seem to have gone >>>> away since I've made the Spotlight change. I tried a new user account; the same problem occurs. I think I have it isolated to one particular problem: changing bullet styles in a table from within Notebook View. Strangely, you cannot create tables from Notebook view but you can edit one in notebook view that was created in Page Layout view. That is when the beachballing occurs. I no longer use Notebook View and am having no problem. I did not have this problem before upgrading to Tiger. On 5/18/05 9:00 AM, in article BEB0B499.2F14F%daiyaNOSPAM@mvps.org.INVALID, > Whoops, got confused. > [quoted text clipped - 36 lines] >>>>> I *did* have the Entourage slowdown problems - but those seem to have gone >>>>> away since I've made the Spotlight change. |
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